Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance credibility and boost sales through features like trust badges, a countdown timer, sales pop, free shipping bar, and announcement bar. They praise its easy integration, device responsiveness, and aesthetic appeal. The customer support team, especially Lydia, Abby, Jasmine, Hana, and Esther, are commended for their prompt and efficient service. The app is free, providing high value to merchants.

November 7, 2022

great! very helpful setting everything up for me! Plus the plan is free for beginners. Don't sleep on this app.

Luxe & Co. Jewelry
United States
9 months using the app
Avada replied November 9, 2022

Thank you so much! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day.

Sincerely,
AVADA Support Team

February 1, 2023

amazing application, fantastic professional and helpful assistance. I recommend it i love avada team

Sakktech
Italy
9 months using the app
September 6, 2022

It's a great app and very helpful for boosting conversion rates. (I can't believe it's free) The support from customer service Hana is FANTASTIC. I can be very OCD with how my website looks. She helped me add the badges and made them fit nicely with my website theme. Highly recommended!

Little Kalimba Shop
Australia
9 months using the app
September 6, 2022

The app is very versatile. A lot of personalization features. It helps your website to be more professional. Esther helped me from avada to set it up correctly. Thanks again!

printtheloveshop
Cyprus
9 months using the app
March 23, 2023

Esther was great! She quickly resolved the minor issue of simply the apps code not being placed correctly on the right line in theme editor. Now the app works great and I also use this app for my other website. Not that many apps out there that you can apply a countdown timer in the middle of the page.

REAL CASH GIVEAWAYS
United States
9 months using the app
March 2, 2022

Customer service espacially Esther is really helpful. The apps can be a boost for your business if you use it well

Aldo's Auto
France
9 months using the app
August 21, 2022

fast response from customer service executive, helped me a lot, I am really happy with the app and would definitely recommend it

Zentsuki
Israel
9 months using the app
March 16, 2023

Esther was of great help, the smoothest support experience I've had, simple, direct, and understandable. I would 100% recommend downloading this app based on my many experiences with the staff.

Gearma
United Kingdom
9 months using the app
February 23, 2022

It is a good app for me,and the service from Marcus is so nice,I think the AVA will help me to get a successful business online.

EnjoyLifeMall
China
9 months using the app
January 3, 2023

Avada is really a very good app for Shopify store with lot of unique features to upsell your sales. I was stuck at a point but Jasmine and Tony from the Avada team helped me to resolve it. Great customer support. Thank you Jasmine for your help and kind gesture :)

GeoTechGear
United States
9 months using the app