Reviews (5,823)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants report increased sales and conversions due to enhanced customer confidence and attractive trust badges. They appreciate the ability to add custom badges and upsell offers, boosting average order values. The app is noted for its intuitive use, reliable performance, and a variety of features at no cost. Customer support is highlighted as quick, professional, and helpful in setup and troubleshooting.
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I feel compelled to share my exceptionally positive experience with the customer service of this company, with special recognition for the outstanding support provided by Hana. In times when top-notch customer service can be hard to come by, I was truly impressed by Hana's professionalism and dedication.
Hana stood out for her genuine friendliness and clear willingness to assist me. Her commitment went above and beyond expectations. What was particularly impressive was her willingness to take the time to carefully understand my concerns and then offer tailored solutions.
The patience and comprehensive knowledge demonstrated by Hana are commendable. She walked through my inquiries step by step, ensuring that I not only received a prompt answer but also understood the reasoning behind the solution. This type of customer care builds trust and reflects a deep understanding of customer needs.
Furthermore, Hana remained consistently polite and professional, even as the queries became more complex. This positive experience has significantly enhanced my impression of this company, and I feel reassured in my decisions due to the excellent customer service.
Overall, I wholeheartedly recommend the customer service of this company, thanks in no small part to Hana. It's refreshing to see companies that continue to focus on customer satisfaction, and they achieve this through outstanding staff members like Hana.
The app is super easy to use and it is really good for my shop. Esther from the customer service was really helpful.
Abby was a nice person and solved my issues. This banner has a few distinctive usage that makes it easier to have banners
The are like the best app developers here, i kid u not, get literally help you with anything, super supportive staff, amazing response time
Jasmine , Wiliam and Linda are like hero's
II would like to express my deep gratitude to Emily for her invaluable assistance when I encountered difficulties while setting up the Avada application. Her patience, competence, and willingness to help greatly contributed to solving my issue and making the experience more enjoyable. Thank you immensely, Emily, for your invaluable support.
It's a great application. You can do all your transactions from one application. The team is always supportive. Especially Hana is very helpful. Thanks to everyone
Jasmine and Wendy did a great job for me! Jasmine spent like 40 minutes to resolve my issue. I really appreciate their help!
hana thank you very much for your help
JULIANA IS THE BEST!!!! She helped me to fix all problems and didn't make me to wait for it! Very efficient employee!
The application is beautiful and the customer representative is extremely kind and very helpful, thanks Avada team.