Reviews (5,822)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants report increased sales and conversions due to enhanced customer confidence and attractive trust badges. They appreciate the ability to add custom badges and upsell offers, boosting average order values. The app is noted for its intuitive use, reliable performance, and a variety of features at no cost. Customer support is highlighted as quick, professional, and helpful in setup and troubleshooting.
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Customer Service is top tier
Prakash did an excellent job at answering all my questions and fixed whatever issues I had. He was very polite, prompt and professional. I couldn't have asked better experience!
Its a small task but somehow I missed it but thanks to Esther I was able to finish it.
The response time was very quick maybe about 1 min maximum
I love how user friendly the apps are. I also LOVE how fast and reliable the support team is. Today, Esther helped me out with a few questions that I had and even went directly to my website to screenshot and show me what to do. Being that I am a visual learner, I appreciated it so much. I've already downloaded all of the apps I can with Avada. They also have a customer loyalty app which is amazing! Its called Joy and also, run by Avada.
I had an issue with the countdown not working and connected with Esther who was very responsive, fast, and thorough with her explanation which went straight to the point. Thank you for this app and the help!
Best technical support I've encounter. I recomend this app ;)
The app offers impressive functionalities that have significantly boosted my store's performance. The customer support is very responsive too. I was having issues with theme not integrating properly with the app and Esther was kind enough to help me, and in just a few minutes my query was resolved. I would highly recommend the app!
prakash thank you
Thank you very much for your help hanna, very patiently helped me solve many problems, if there is no hanna I may not use it! Excellent, kills other apps I've used before..
We sincerely appreciate you taking the time to share your experience about service with the community and us.
Please get in touch if you need support anytime.
Wish you many advantages in your business!
AVADA support team
The customer service is very enthusiastic. Whenever I have any questions, Jasmine and Anivia patiently answered and even operate for me until. I am satisfied.