Reviews (5,779)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer confidence and sales through trust badges and sticky add-to-cart buttons. It features easy setup and customization of payment badges and upsell options, enhancing site credibility. The app integrates smoothly into stores and is supported by exceptional, responsive customer service via live chat.
Refine
-
By rating
The Avada Trust Badges & Upsell app is easy to work with and provides the necessary trust badges. Additionally, the app's upsell offers are great and handy and easy to manage. Audrey from the Avada Team was very helpful and efficient in assisting me with the app.
I initially had a bad experience using this app, however the employee was new and there was a bit of a mix up with our communication.
Esther stepped in and really went above and beyond helping me get the correct layout for the badge I wanted, dedicating her time to helping me which I am incredibly grateful for. This company has great customer service and will go the limits to helping you.
Thanks again Esther.
Hello Alex,
Thank you so much for your kind words! We’re thrilled that we could turn your experience around and provide the support you needed. Our team always strives to improve and deliver the best possible service, so your feedback means a lot to us. Please don’t hesitate to reach out if there’s anything else we can help with—we’re here to support you as you grow!
Best regards,
Esther and the Avada Team
Give a rise to Lydia! She is the one and only!
I had a small problem with an installation, but thanks to Audrey it was all fixed in a matter of a few minutes. The application works excellent, the support was fast and the attention was 5 stars.
The support is extremely helpful, super fast, and even offers solutions beyond their app. I am very satisfied and always happy to contact support. The app works very well!
Thank you :)
Awesome app and even better support :) Tiana was super helpful
When I get stuck while making transactions in the Avada application, the support team is always there for me. I am especially pleased to do business with Tiana and Hana. They helped me a lot. I think I will continue to use this app for them.
To solve my problem Abby tried to help me kindly.I am really grateful
Great app, very intuitive and easy to use. The customer service is outstanding; Jade helped me quickly and efficiently, solving all my issues. I highly recommend Avada for its functionality and excellent support.
I give this app 5 stars because Kevin’s support was outstanding. It was incredibly helpful and resolved my issues efficiently. Thanks, Kevin, for your excellent assistance!