Reviews (5,779)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales through trust badges and sticky add-to-cart buttons. It features easy setup and customization of payment badges and upsell options, enhancing site credibility. The app integrates smoothly into stores and is supported by exceptional, responsive customer service via live chat.

August 9, 2024

The Avada Trust Badges & Upsell app is easy to work with and provides the necessary trust badges. Additionally, the app's upsell offers are great and handy and easy to manage. Audrey from the Avada Team was very helpful and efficient in assisting me with the app.

Scarlett Rolling
Australia
11 months using the app
Edited November 5, 2024

I initially had a bad experience using this app, however the employee was new and there was a bit of a mix up with our communication.

Esther stepped in and really went above and beyond helping me get the correct layout for the badge I wanted, dedicating her time to helping me which I am incredibly grateful for. This company has great customer service and will go the limits to helping you.

Thanks again Esther.

WearBear
United Kingdom
About 21 hours using the app
AOV.ai replied October 31, 2024

Hello Alex,

Thank you so much for your kind words! We’re thrilled that we could turn your experience around and provide the support you needed. Our team always strives to improve and deliver the best possible service, so your feedback means a lot to us. Please don’t hesitate to reach out if there’s anything else we can help with—we’re here to support you as you grow!

Best regards,
Esther and the Avada Team

October 31, 2024

Give a rise to Lydia! She is the one and only!

Godeliveri
Ecuador
7 months using the app
August 13, 2024

I had a small problem with an installation, but thanks to Audrey it was all fixed in a matter of a few minutes. The application works excellent, the support was fast and the attention was 5 stars.

Neotech Store
Panama
30 days using the app
July 26, 2024

The support is extremely helpful, super fast, and even offers solutions beyond their app. I am very satisfied and always happy to contact support. The app works very well!

Thank you :)

EasyHeal
Austria
4 months using the app
August 9, 2024

Awesome app and even better support :) Tiana was super helpful

Aeon Athletics Česko
Slovenia
About 1 year using the app
July 17, 2024

When I get stuck while making transactions in the Avada application, the support team is always there for me. I am especially pleased to do business with Tiana and Hana. They helped me a lot. I think I will continue to use this app for them.

AVEKASTORE
Türkiye
6 months using the app
September 6, 2024

To solve my problem Abby tried to help me kindly.I am really grateful

Mağazam
Türkiye
5 months using the app
September 9, 2024

Great app, very intuitive and easy to use. The customer service is outstanding; Jade helped me quickly and efficiently, solving all my issues. I highly recommend Avada for its functionality and excellent support.

MoneyBox™
Mexico
11 days using the app
August 24, 2024

I give this app 5 stars because Kevin’s support was outstanding. It was incredibly helpful and resolved my issues efficiently. Thanks, Kevin, for your excellent assistance!

HAIRJOY
Dominican Republic
About 1 month using the app