Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing website credibility and boosting sales through features like trust badges, countdown timers, and sales pop. It's praised for its user-friendly interface, device responsiveness, and free cost. The 24/7 customer support and regular updates are also highly valued. The customer support team, including Esther and Abby, is often commended for their efficient service. The live support feature is noted for promoting a positive user experience.

March 25, 2023

Kundendienst wirklich Top! Bei jeder Zeit immer erreichbar und die Antwort ist richtig schnell. Weiter zu empfehlen!

ebooks-4-life
Germany
5 months using the app
April 13, 2023

Wonderful app, has lots of features in single bundle and also the support id prompt and great! Hana fixed my add to cart animation button!

Aesthetic Jewelry Store
India
5 months using the app
March 21, 2023

Really helpful customer care, understood all the issues I had and were able to resolve them. Emily was very kind and answered all my questions.

PupEffect
Austria
5 months using the app
February 21, 2023

Very good performance. Liz helped me a lot to acomplish my goals and I am grateful for what she had accomplished with me.

ICMT Products
Romania
5 months using the app
January 25, 2023

The support I got for the issue faced was very helpful. Hana explained all the processes very nicely and was very kind and helpful. Thanks

Rebeaut.in
India
5 months using the app
March 29, 2023

VERY APPRECIATING . QUICK RESPONSE AND GREAT WORK DONE BY LIZ. SHE IS VERY SUPPORTIVE AND MAKE MY WORK DONE.

SMARTCRAFT
India
5 months using the app
December 31, 2022

The support team is very enthusiastic. Special thanks to Sunny, she helps me fix every little detail because I am a very meticulous person. Recommend everyone to use this app!

peakstyle.us
Vietnam
5 months using the app
April 14, 2021

Great app and very friendly customer service. There are really many options to be able to best satisfy your recuisites

Cookin Happy
Italy
5 months using the app
Avada replied April 14, 2021

Hi,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with our app and customer support.

What you think of us is very important and every day we work to improve and deliver the best service to you.

Please feel welcome to ask for our support anytime you need
Daisy

November 24, 2022

The best app for Trust Badgets. Easy to use and fast support especially Juliana who could easily help me !

Azamid
Germany
5 months using the app
Edited June 28, 2022

Great app and it's free too! Had some questions and Abby from support helped me immediately and helped me activate the widget. The app itself has plenty of config options and looks very nice in my storefront. Definitely going to check the other Avada apps.

DripPlaza
Netherlands
5 months using the app