Reviews (1,829)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and user-friendly interface. They praise the responsive customer support team for effective problem-solving and assistance with customizations. The app's free features are appreciated for enhancing site performance and building customer trust, positively impacting sales and credibility. It is especially noted for its seamless integration with various themes.

September 25, 2022

Im yet to use the app. Just installed. But Abby from customer support was very prompt in helping me with the activation of the badges. Else i would have deleted the app ! So definitely 5 stars for Abby <3

Amrrutam
India
28 minutes using the app
February 28, 2022

This App is ok, so far the best option is to lock the right click to prevent copy and past stealing

Upscale Men's Fashion
United States
25 minutes using the app
July 23, 2022

So far so good! Great features for free and helpful customer service! Love the layout which is simplistic and clean.

hybridslide
United States
16 minutes using the app
September 28, 2022

I'm glad to have found a free option for making pop-ups. Abby was very helpful in setting it up on my website.

Benchmark Catalog
United States
10 minutes using the app
January 2, 2024

Aqtiwell®
Germany
4 days using the app
May 16, 2025

Nice

Miss Fairy
India
January 28, 2025

great experience working with Christian and the team. Always fulfil my requests in good time with great customer service.

Assassiclothing
United Kingdom
2 months using the app
January 21, 2025

oh top du top kevin =)

Roots Vibe
France
About 10 hours using the app
January 13, 2025

Great App, great customer Care :)

GLOWUP GOODS
Germany
About 15 hours using the app
December 13, 2024

There is a very interested support line, they help me with all my questions instantly, especially Lydia was very helpful, I would like to thank her.

Relio
United Kingdom
About 13 hours using the app
December 13, 2024

Kevin and Maison were really helpful in providing the right custom CSS I had problem with. Thank you so much!

Modo Audaz
United States
About 4 hours using the app
December 2, 2024

Perfect Trust Badges. Good customer support. Thank You!

FurSweep
Germany
About 1 hour using the app
December 2, 2024

great service, easy to use,

5th Province™
United Kingdom
About 3 hours using the app
Edited December 1, 2024

Great customer support. Would recommend this app. Thank you for NOT using a chat bot for customer support!!! Ricky is very helpful and solved my problem fast

Rawspices
Germany
Almost 2 years using the app
November 27, 2024

I have rarely seen an application so attentive to its customers, professionalism, responsiveness, kindness and great technical mastery, nothing to say, perfect application, I recommend, special mention for Penelope and Lydia, thank you to them for managing my problem !

Woufy - Accessoires chiens et chats
France
5 days using the app
November 26, 2024

Nim was extremely helpful and patient with my questions and concerns, standing by patiently while I set up the app. Thank you for the exceptional customer service!

YourBeauty
United States
About 1 hour using the app
November 24, 2024

I get a very quick response when I have a problem, Mia and Toby solved my problem very quickly and they are also very polite

Warmio
Türkiye
44 minutes using the app
November 22, 2024

Customer support is fantastic! Pamela and technician Toby customized my badges for me and for my shop. Really recommend!

driplab
Lithuania
About 1 hour using the app
November 22, 2024

Tiana provided exceptional support in helping me resolve my issue. She was knowledgeable, efficient, and patient throughout the process. Her assistance exceeded my expectations, and I couldn’t be happier with the experience. Thank you, Tina, for your outstanding help!

Bumbac
India
About 1 hour using the app
November 22, 2024

Very nice software, customer support is also very good, very patient, thanks Kevin!

Hloy
China
2 days using the app
November 15, 2024

I had a question about a feature, Tiana and Anivia responded promptly and went above and beyond to help me. It’s rare to find such a great combination of functionality and excellent support. Highly recommend !

Smiling Gold
United States
About 7 hours using the app
November 15, 2024

Amazing app, extremely efficient and easy to use. Judy was a sweetheart all along. She helped navigate through difficulties and I could set up everything for my store in no time!

naestyon
France
2 days using the app
November 7, 2024

çok memnun kaldım çok ilgilendi penelope ye ayrıca teşekkür ederim

UNY Store
United Kingdom
About 1 hour using the app
October 28, 2024

Love the service!

FrogHoods
India
37 minutes using the app
October 27, 2024

Very good service!

Valira Mode
Netherlands
About 1 hour using the app
October 18, 2024

Thank you Mia.

Rebc
United States
7 months using the app
October 18, 2024

Gran aplicación y mejor servicio de atención al cliente, de 10. Gracias Ricky ha sido espectacular tu soporte, sigue así!!!!

DTemporada
Spain
42 minutes using the app
October 16, 2024

Judy and Andrew was amazing they help me very quick

Esencia del Alma
United States
About 9 hours using the app
October 13, 2024

Excelente

D Vargas Shop Chile
Chile
17 days using the app
October 13, 2024

mia

PatiDiyarı
Türkiye
About 2 hours using the app
October 9, 2024

great app, quick to install. customer care was right there to expedite the process, and make sure i didnt lose more hair over it . two thumbs up

Capri Clothes
Canada
About 19 hours using the app
October 8, 2024

Tiana my chat assistant replies me very fast and my issue was resolved within miutes. Loved the interactive chatting page.

WhatYouLikeee
India
About 1 hour using the app
October 7, 2024

The Support here is great! I have a support named Christian and he helped me throughout the process! best app ever, easy to navigate for the shop also!

Pumpkin and Friends
Canada
4 days using the app
October 4, 2024

very helpful, even if i couldnt do it they did it for me! Would really suggest especially if you are a beginner

ElegantHomeGoods
Canada
About 3 hours using the app
October 2, 2024

I would highly recommend this app to anyone who's interested. Lydia, the person who assisted me, was very professional and helpful. I would not have reached my objective if it weren't for her assistance.

A Humbles Creation
United States
About 2 hours using the app
September 30, 2024

works well and looks good, customer service quick to respond and very helpful

Susi Lighting
Italy
About 1 hour using the app
September 24, 2024

amazing support team helped me in everything especially Tiana

Cleanbud
Canada
About 2 hours using the app
September 24, 2024

Audrey and Raymond really helped me in every issue I had. The app if very good and the client support is amazing. These are the reasons why I like to use every AVADA app.

Felira
France
About 2 hours using the app
September 23, 2024

Avada is a great application and it has helped me a lot. The support team is very caring and very kind. They solved my problem in a short time and you can use the application safely. Lydia from the support team was very helpful.

Bayarsi
Türkiye
22 days using the app
September 19, 2024

i needed a little bit of help setting up some things from the app into my store. Hana was super helpful, she resolved for me pretty quickly and i wish all apps had the same type of service.

BambooBotanic
United Arab Emirates
3 days using the app
September 18, 2024

App works perfect, Hana perfectly helped me when I wanted to change something that I couldn't find.

Kwal-ET
Netherlands
About 17 hours using the app
September 17, 2024

Great app. Easy to use, very helpful tech agents Abby and Anivia. Thanks to them!!

My Store
Canada
September 14, 2024

Very responsive and supportive customer support

Saprio
Pakistan
28 minutes using the app
September 14, 2024

çok yardımcı oluyorlar

Liwell
Türkiye
43 minutes using the app
September 11, 2024

Hana worked well

Palk
Türkiye
5 months using the app
September 11, 2024

Audrey und Williams sind sehr hilfsbereit und konnten meine Probleme immer wieder schnell lösen.

EVO SKIN
Germany
5 days using the app
September 10, 2024

Abby and Maison solved my problem. Thank you very much. I am grateful

Vitorial
United Kingdom
25 minutes using the app
September 8, 2024

Pamela was very helpful. Thanks

Viktrine Decor
Lithuania
About 1 hour using the app
September 6, 2024

To solve my problem Abby tried to help me kindly.I am really grateful

Mağazam
Türkiye
3 months using the app
September 5, 2024

This app is very easy to use and the support team are very kind spacially Audrey and William they are so helpful spacial thanks to them

ZWF.store
Kuwait
10 days using the app
September 3, 2024

very nice and fast support from Hana! <3

NinjaBlade
Austria
About 22 hours using the app
August 27, 2024

Turbo Araba
Türkiye
9 months using the app
August 25, 2024

Very fast help and good help, thank you very much!

Modehuis Rozenveld
Netherlands
About 1 hour using the app
August 24, 2024

I give this app 5 stars because Kevin’s support was outstanding. It was incredibly helpful and resolved my issues efficiently. Thanks, Kevin, for your excellent assistance!

HAIRJOY
Dominican Republic
About 3 hours using the app
August 22, 2024

Integrating the AVADA app into our store was a breeze, especially thanks to the great support from Mia! He answered our questions quickly and was solution oriented. I definitely recommend it!

𝘼𝙟𝙙𝙞𝙖𝙨
Türkiye
2 days using the app