Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost customer trust and engagement, leading to increased sales. Features such as a countdown timer, trust badges, sales pop, free shipping bar, and announcement bar are customizable and user-friendly. Merchants value the app's responsive design, affordable pricing, and insightful analytics dashboard. The customer support team is often commended for their prompt, knowledgeable, and personalized service.

September 26, 2023

My problem was solved very quickly and politely. I love their customer support service, who helps me without wasting my time and is very polite all the while. 100/100

MarioTerlik
Turkey
About 2 months using the app
September 23, 2023

The support team was very attentive, and Jasmine and Anivia assisted me with every problem I encountered down to the smallest detail. They resolved all my issues in the best possible way. They guided me patiently and professionally at every step. Furthermore, they took my needs into consideration while providing solutions, ultimately helping me have an excellent experience. I would like to thank Jasmine and Anivia; you have a fantastic support team.

LuxaSole
Switzerland
About 2 months using the app
October 17, 2023

I had some problems with trust badges and the announcement bar, but customer representative Abby helped me very quickly with everything. It's great that the application offers so much! Thank you so much to Abby for her help, she was incredibly patient and kind. You should definitely give the app a try!

Cloud Walk Slippers
United Kingdom
15 days using the app
November 10, 2023

Liz is just awesome! She was super nice and solved all my problems in no time! Thanks a lot Liz!

Chakriia
United States
3 months using the app
September 16, 2023

This APP is Free. But It works premium. This App has premium features. Awesome Support by prakash and also fixed the issues. ADD TO CART ANIMATION,STICKY BUY BUTTON, AND MORE PAID FEATURES. Thank you for the Customer Support AVADA.

Helixa
India
About 2 months using the app
October 11, 2023

There is a bit of a problem with its integration with Pagefly. I hope it gets fixed soon. But customer service is awesome.

Ritmoled
Turkey
20 days using the app
October 27, 2023

I really liked the communication support, Esther resolved my issue within seconds and was very kind-spoken. It's really nice to have such a support line..

Evrenim
United Kingdom
About 1 month using the app
August 30, 2023

esther was amazing and she solved my issue right away. she is very knowledgeable and professional! she made the process very easy for me.

Elite Styles Boutique
United States
About 1 year using the app
September 7, 2023

This app is great to promote the sales on your store. I had an issue with seeing the pop up on my store. Jasmine replied to me very quickly and fixed the issue. The app looks great on my store and the customer service is superb. Thank you again Jasmine, and Thank you Avada for all the great apps you offer on Shopify

SO EXTRA BRANDS
United States
About 1 month using the app
October 20, 2023

Jasmine is a nice person, quick reply to my question and fix my problem, really helpful, I thank you so much! This app is good !

Stitchingcover
China
3 months using the app