Reviews (5,822)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased sales and conversions due to enhanced customer confidence and attractive trust badges. They appreciate the ability to add custom badges and upsell offers, boosting average order values. The app is noted for its intuitive use, reliable performance, and a variety of features at no cost. Customer support is highlighted as quick, professional, and helpful in setup and troubleshooting.

March 6, 2022

It's potentially a great app, which is FREE! It can replace so many costly and expensive other apps. It's a must-have app for retailers. I think Avada is a good company. Their marketing tools look even more promising than Klaviyo or Mailchimp.

IshDeena
United States
3 days using the app
January 9, 2023

i was having trouble using the app. i tried everything to fix it . i was about to give up and delete the app but before that i reach out for help and Hana attend and oh boy she saved me. thank you so much. i sure i'm gonna make the msot out if it.

Import Leftovers: Online Clothing Store for Women
Pakistan
3 days using the app
November 14, 2022

Great customer service - very fast and helpful. Esther helped me out lots. would recommend to anyone making a store

Disino
Netherlands
3 days using the app
AOV.ai replied November 14, 2022

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

AVADA Support Team

February 7, 2023

Le service à été instantané et très utile, merci à Sunny qui m'a été d'une très grande utilité dans mes démarches.

Roses d'Amour
France
3 days using the app
November 20, 2022

I like this app so far, Easy to navigate and its designed very well. Also Really enjoy all the features it has available.

Smartcare Recovery
United States
3 days using the app
March 8, 2023

very friendly and helpful operators at any time ready to solve any problem, quickly and precisely down to the last detail

Shopnationn
Norway
3 days using the app
May 13, 2023

I have a custom theme and Abby from Support was able to get the Sales Pop and Trust Badge working great. It's so nice to have legit customer support these days!

Tennant Products
United States
3 days using the app
August 19, 2023

I'm very impressed with Hana's customer support. Their response time was incredibly quick, and they efficiently addressed my inquiries. It's clear that they prioritize their customers' needs. Great job!

parts bitz
Australia
3 days using the app
April 30, 2023

Juliana was a great assistant when I needed helped. She provided me the things I wanted. I really recommend this app . It is very easy to use .

Preclean
United States
3 days using the app
June 15, 2024

Kevin was helpful

Octaarte
India