Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance credibility and boost sales through features like trust badges, a countdown timer, sales pop, free shipping bar, and announcement bar. They praise its easy integration, device responsiveness, and aesthetic appeal. The customer support team, especially Lydia, Abby, Jasmine, Hana, and Esther, are commended for their prompt and efficient service. The app is free, providing high value to merchants.

February 14, 2024

Amazing app with great features and fast customer support thanks to Esther from the Avada team this app shouldn't be free but it is, highly recommended

Lumi
Algeria
About 2 months using the app
March 25, 2024

Esther was great at helping me understand what was causing my problem. All the Avada applications are great and you add a great quality to it...

Chienalafolie
Canada
23 days using the app
Edited March 21, 2024

It's great app with many options and features.
Amazing customer service when you need for it, professional responsive and helpful,thank you Hallyfe for your assistance.

Forma
United Arab Emirates
About 2 months using the app
February 10, 2024

This app is definitely a must for your store if you want to give your customer a peace of mind when browsing. Thanks to Lydia for helping me set up the widget on the theme editor! She has been a great help

ZenScalp
United Arab Emirates
14 days using the app
April 3, 2024

They help you any time you need. Thank you Sunny for your interest :)

Folinum
Türkiye
About 1 month using the app
February 21, 2024

This app (as well as many others from Avada) is just super awesome and got me in no time what I needed, plus a really reliable customer support, who was able to resolve any issues in a matter of minutes. Especially I want to thank Lydia! :) Seriously, Avada & the team behind this company just rocks!

Creatado
Germany
3 days using the app
February 6, 2024

I highly recommend it, it helped a lot to increase my sales.
I had a technical problem and I had immediate help from the support team, Jasmine, Tiana and Toby in the tech, who solved my problem in 2 minutes.

Casa Alentejana
Portugal
29 days using the app
March 14, 2024

Very nice app and very good customer support. Many thanks to Hana for her help !

ProductVerse
France
About 1 month using the app
March 1, 2024

I've used their sticky banner (aka Free Shipping Banner) for years now (I was using their previous banner app and now have switched to the new app) and have been very happy with it. Simple to use and quite flexible design. Great support as well. They helped me customize the font, fix issues with the display and other things throughout the years. I highly recommend this app.

Observer Tools
United States
About 18 hours using the app
February 27, 2024

The exceptional support from Hana, who was not only highly responsive but also incredibly helpful, resolving my issues swiftly. The combination of a fantastic product and stellar customer service makes Avada Trust Badges a must-have for any e-commerce platform looking to boost consumer confidence. Highly recommended!

ELAJ Sweden AB
Sweden
4 days using the app