Reviews (5,830)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and building customer trust with its attractive trust badges and upsell features. They praise its ease of use, customizable options like sticky add-to-cart buttons, and the ability to upload custom badges. The installation process is straightforward, and the app performs efficiently. Customer support is frequently commended for being quick, helpful, and professional, enhancing the overall shopping experience on merchant sites.

October 7, 2022

Hana is very helpful. AVA is a great tool to your shop. many features to choose and will help to increase conversion

dearie
Malaysia
Over 1 year using the app
June 29, 2022

Very good service and very quick to answer our questions. Ester helped me to resolve my issue very quickly.

Bubble & Beyond
United Kingdom
Over 1 year using the app
November 8, 2022

The system kinda has quite a lot of bug, but their customer services did a great job. Jasmine & Esther replied my message quickly and helped me to solve my problems.

Connecte Studio
Malaysia
Over 1 year using the app
AOV.ai replied November 9, 2022

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to support you.

Regards,
AVADA Support Team

September 8, 2023

Very supportive and quick, Many thanks to Jasmine and Tony

Gadgify
United Kingdom
Over 1 year using the app
June 24, 2022

use Avada sale pop trust badge and countdown timer great experience excellent customer support i love it..

Mak Fashion
Pakistan
Over 1 year using the app
January 22, 2022

I had a live chat with Marcus. He was very helpful and quickly sorted out my 'Trust Badge' issue to appear correctly on my homepage. Didn't know there was someone on the other side who can help me with my small problem. But glad that it's resolved.

Blue Azuryte
Australia
Over 1 year using the app
September 17, 2022

Excellent app and quick support! I highly recommend it! I had a question and it was answered immediately, I was able to complete the installation

GuitarLevy's Closet
United States
Over 1 year using the app
August 26, 2023

I want to thank Jasmine and Anivia sincerely for their exceptional support. Their assistance has been incredibly valuable and has had a really positive impact. I'm truly grateful for their dedication and remarkable efforts!

Cardel
Austria
Over 1 year using the app
October 20, 2023

Jasmine a été d'une grande aide !

Hayraa
France
Over 1 year using the app
October 28, 2022

Good customer service! I contacted customer service about the minor issue I was having and they responded and fixed it for me right away!

Sew Many Solutions
United States
Over 1 year using the app
AOV.ai replied October 29, 2022

We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day!

Sincerely,
AVADA Support Team