Reviews (5,772)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer confidence and increasing conversion rates, ideal for new stores looking to build trust. It is primarily used to display trust badges on product pages and offers features like sticky add-to-cart buttons and customizable badges to match brand aesthetics. The app is also praised for its exceptional customer support, with merchants noting the team's quick, efficient, and friendly assistance in resolving technical issues and aiding with setup.
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I give this app 5 stars because Kevin’s support was outstanding. It was incredibly helpful and resolved my issues efficiently. Thanks, Kevin, for your excellent assistance!
I initially had a bad experience using this app, however the employee was new and there was a bit of a mix up with our communication.
Esther stepped in and really went above and beyond helping me get the correct layout for the badge I wanted, dedicating her time to helping me which I am incredibly grateful for. This company has great customer service and will go the limits to helping you.
Thanks again Esther.
Hello Alex,
Thank you so much for your kind words! We’re thrilled that we could turn your experience around and provide the support you needed. Our team always strives to improve and deliver the best possible service, so your feedback means a lot to us. Please don’t hesitate to reach out if there’s anything else we can help with—we’re here to support you as you grow!
Best regards,
Esther and the Avada Team
great app, quick to install. customer care was right there to expedite the process, and make sure i didnt lose more hair over it . two thumbs up
Give a rise to Lydia! She is the one and only!
To solve my problem Abby tried to help me kindly.I am really grateful
I am using this app for trust badges and had some troubleshooting, so i contacted customer service. I had Audrey help me and she was amazing help! Quick replies and easy to speak to, my issue was fixed straight away. Super happy with my experience!
Thank you Audrey :)
Great app, very intuitive and easy to use. The customer service is outstanding; Jade helped me quickly and efficiently, solving all my issues. I highly recommend Avada for its functionality and excellent support.
thanks to Lydia and William. great app. great customer services.
I really love Avada, I am starting in Ecom and they have app for almost everything. If you get stuck somewhere they assist you immediately and they are very nice and helpful. I had the chance to have Audrey helping me and she was great. Thank you!
This application is really great and the live support is really fast and they contact and solve problems very quickly. I thank them very much and thank them extra for making such an application.
Thank you hana