Reviews (5,825)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased sales and conversions due to enhanced customer confidence and attractive trust badges. They appreciate the ability to add custom badges and upsell offers, boosting average order values. The app is noted for its intuitive use, reliable performance, and a variety of features at no cost. Customer support is highlighted as quick, professional, and helpful in setup and troubleshooting.

January 5, 2025

great app, quick to install. Nim from customer care was right there to expedite the process and made sure everything was done according to our needs. Highly recommend!

Coco & Dee
Australia
Over 1 year using the app
January 8, 2025

Kevin was very. helpful. and responsiveness when a glitch occurred that I needed assistance with. The app has also been great to use so. far. and has. assisted with conversions.

Home Inn Candle Company
United States
About 2 years using the app
November 11, 2024

Avada Boost Sales Trust Badges is a great app. It offers many free and useful features. The customer support is amazing - they respond really fast and professional. Christian has resolved my issue in minutes! Thank you!

The Norse Wind
Bulgaria
7 months using the app
November 1, 2024

You don't need to learn by yourself how to use the app. There's literally a team of people teaching you, guiding and helping you to use the app. They assist you throughout all the steps and you can ask them anything! Peneloppe from Adave did an amazing job helping me :D Thanks again

WeShine
Canada
About 2 months using the app
November 15, 2024

Amazing app, extremely efficient and easy to use. Judy was a sweetheart all along. She helped navigate through difficulties and I could set up everything for my store in no time!

naestyon
France
About 2 months using the app
October 4, 2024

Fantastic Support from Mia and Toby at Avada Trust Badge & Upsell

I want to give a huge shoutout to Mia and Toby from Avada Trust Badge & Upsell. As someone without a coding background, I was nervous about integrating my requests into my site, but they made it incredibly easy.

Mia was patient, attentive, and provided clear guidance every step of the way. Toby handled the technical side flawlessly, ensuring all features fit my site's design perfectly.

Their combined expertise and willingness to help made the entire process seamless. I couldn't have done it without them. Thank you, Mia and Toby, for making my vision a reality!

Oceans Optics
United Kingdom
4 months using the app
January 7, 2025

It was fast and efficient! Kevin assisted me right away with my issue. lovely customer services!

AwwwShop
Portugal
24 days using the app
December 14, 2024

I have got an amazing support from Kevin and Maison in all my needs using the app. Many thanks!!They were nice and very helpful.

Camp&You
Australia
12 days using the app
Edited November 5, 2024

I initially had a bad experience using this app, however the employee was new and there was a bit of a mix up with our communication.

Esther stepped in and really went above and beyond helping me get the correct layout for the badge I wanted, dedicating her time to helping me which I am incredibly grateful for. This company has great customer service and will go the limits to helping you.

Thanks again Esther.

WearBear
United Kingdom
19 days using the app
AOV.ai replied October 31, 2024

Hello Alex,

Thank you so much for your kind words! We’re thrilled that we could turn your experience around and provide the support you needed. Our team always strives to improve and deliver the best possible service, so your feedback means a lot to us. Please don’t hesitate to reach out if there’s anything else we can help with—we’re here to support you as you grow!

Best regards,
Esther and the Avada Team

November 17, 2024

Tiana was very helpful and support was very quick and easy

Gray Witch Supply Company
Australia
Over 2 years using the app