Reviews (1,359)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive design and effectiveness in managing cookie consents, ensuring GDPR compliance, and enhancing user experience. It is easy to set up, integrates well with Google Consent Mode V2, and offers customization options for the cookie consent banner. The app is noted for its reliability and smooth performance. The support team, including Hana, Tiana, and Lydia, is praised for their quick, efficient, and friendly assistance, often resolving issues quickly and providing valuable guidance.

September 21, 2024

It's a great and versatile app. I am using it for quite some time now and today I thought that there was an issue with ithttps://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-e7a6ef633153121611ef398a50df71b752619c3a3bb5299eca5a7d071c82a6a9.svg. So I contacted customer support, got a response from Christian within a few minutes and found out that the error was on my side.

Customer support response from Christian was fast and accurate, thank you.

Molds and Shapes
Netherlands
11 months using the app
October 15, 2024

Very easy to do the initial set up for the app (I did that myself a few weeks ago) and just now Tiana from Avada's chat support expertly took over to make sure the Google Consent Mode V2 integration and testing with my eshop went smoothly! If all other support experts on this app are as helpful and knowledgeable as Tiana then I'll be thrilled :)

SARA BIANCA BENTLEY
Greece
About 1 year using the app
September 28, 2024

I did follow the instructions to setup GCMv2 on my website but I could not verify if I did it successfully. I contacted the support chat and got connected very quickly to Penelope and technician Maison that managed to verify very quickly that the integration was done properly. I appreciate the great support received from Avada and thank you Penelope

ADC Crafts
United Kingdom
8 months using the app
September 20, 2024

Wanted to implement Google Consent Mode V2, was super easy to do with the app. Still wanted to check everything works fine, and Hana helped me check everything had been implemented successfully in a matter of minutes!

Paloceras
Finland
7 months using the app
October 25, 2024

Highly recommend the app! easy to figure out how and where to get everything done, Lydia was a great help from customer service making the task a breeze

Sleepy Strollers
United Kingdom
2 months using the app
September 10, 2024

The app was good until Google Content Mode v2. If I want to activate this, I need to pay a different plan. Therefore I switched. If it was a good desicion, I will see. But for now, the new implementing was very easy, it´s free and have GCMv2.

But the support was very nice, very fast and friendly.

VANA
Germany
Over 1 year using the app
October 10, 2024

Hands down best cookie app ever! Their support is incredible. Not only do they answer in a matter of minutes (seriously) but also they're extremely skilled. With other apps you might experience the support team being inexperienced, waiting long hours to get answers from their developers but here, they go ahead and execute the necessary actions to fix the issues immediately. No wonder their rating is 5 Stars. 10/10.

SHAPERLUV
Italy
29 days using the app
October 13, 2024

Esther checked that my cookie consent was set up correctly and I was up and running right away. Thanks!

Curious Oddities
Canada
About 1 year using the app
September 15, 2024

It is easy to integrate into the website, and if there are any issues, tech support will walk you through every step. Thanks to Hana and Toby for all your help!

Turquoise Tides
United States
About 1 year using the app
July 31, 2024

I had an issue with the cookie banner occuring again and again even when clicking on "Accept" or "Deny". Luckily, I got help from Prakash regarding my issue. His reply was very fast. The issue has been forwarded to the technical team. Now, I just have to wait until the issue is really fixed. Thanks to Prakash for the nice communication. Thumbs up!

Kaan Cayoglu
Germany
10 months using the app