Avada GDPR Cookie Consent

We've been using this app for a while now, it's easy to set up and edit to fit in with your store. Support is excellent, I've been on support chat with Lydia a few times now, any problems I've had have been solved there and then, very quickly and efficiently! Thank you.

Tiana was wonderful in helping me through the issues I was having with setting up the banner and making sure everything was correct. She walked me through the steps needed and made sure I understood what was happening. I would highly suggest their customer service alone, the app itself is wonderful but the customer service is a step above.

I purchased the Pro version as I needed this for GDPR reasons. After going through the set-up wizard, I was amazed at how easy and accessible it all was, it felt as easy as ticking check boxes to start. I was a bit confused on the GCMv2 setup, however Tiana was able to check my store and check that I had setup all of the backend configuration properly in my code. She also took screenshots from her test showing screenshot in denied state before accepting cookies, and the second screenshot displaying accepted state after accepting cookies. Tiana was great help! Thank you again <3

Very easy to do the initial set up for the app (I did that myself a few weeks ago) and just now Tiana from Avada's chat support expertly took over to make sure the Google Consent Mode V2 integration and testing with my eshop went smoothly! If all other support experts on this app are as helpful and knowledgeable as Tiana then I'll be thrilled :)

I had a little difficulty setting it up, but support was able to help me straight away! Many thanks to Tiana for this great support!

It's a great and versatile app. I am using it for quite some time now and today I thought that there was an issue with ithttps://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-e7a6ef633153121611ef398a50df71b752619c3a3bb5299eca5a7d071c82a6a9.svg. So I contacted customer support, got a response from Christian within a few minutes and found out that the error was on my side.

Customer support response from Christian was fast and accurate, thank you.

Hands down best cookie app ever! Their support is incredible. Not only do they answer in a matter of minutes (seriously) but also they're extremely skilled. With other apps you might experience the support team being inexperienced, waiting long hours to get answers from their developers but here, they go ahead and execute the necessary actions to fix the issues immediately. No wonder their rating is 5 Stars. 10/10.

Highly recommend the app! easy to figure out how and where to get everything done, Lydia was a great help from customer service making the task a breeze

I did follow the instructions to setup GCMv2 on my website but I could not verify if I did it successfully. I contacted the support chat and got connected very quickly to Penelope and technician Maison that managed to verify very quickly that the integration was done properly. I appreciate the great support received from Avada and thank you Penelope

I don't know where to start I use all of Avada's services This particular app I got a lot of help from Tiana who really took her time and helped me I highly recommend it, if you are like me and want to do everything quickly and easily and plus you get knowledgeable staff who are helpful all the time. Thanks again Tiana for all your help