Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design, easy setup, and efficient GDPR compliance features. It's praised for its seamless integration and professional design. The customer support team is highly commended for their quick responses, technical expertise, and dedication to customer satisfaction. Many recommend it for its functionality and exceptional customer service.

November 2, 2023

I have been using the app for several months, and it has been a great asset to my business. It's the most operationally convenient, visually pleasant, and cost-effective cookie banner I found on the app market. In addition to the product, the customer service is absolutely superb. Esther and Tony have been particularly helpful when I was having trouble reinstalling the app after a theme update. The 24/7 help desk solved my problem in a few minutes. I highly recommend Avada Cookie Banner.

The Schola
South Korea
7 months using the app
November 21, 2023

I had a small issue with ther banner for cookies showing time and time again but Toby fixed it! good support experience although it took a bit of time. the app is free and it works so what more can i ask.

3 months using the app
October 20, 2023

The Avada Cookie Consent is very easy to set up and includes everything we need plus added benefits. My experience with customer service was excellent - Hana was very quick and thorough in responding to my inquiry.

United States
12 months using the app
October 12, 2023

The Avada cookie banner app is very good. And the support is excellent. I had to call support twice for small things and was helped perfectly in real-time chat. The last time, Esther presented me with the solution within two minutes. That's really top-notch. Thank you again.

Bible Power
3 months using the app
October 28, 2023

I recently had some problems with the Avada GDPR app, and Hana from Avada support was incredibly helpful in resolving them. She was patient, professional, and knowledgeable, and she quickly and efficiently diagnosed and solved the issues I was having.

I highly recommend Avada support, and especially Hana, to anyone who needs help with the Avada GDPR app

United Kingdom
3 months using the app
October 30, 2023

Had a major issue with my theme and the app didn't work, actually many apps didn't work I find out later. When I installed this the support agent Ester responded quickly and escalated it as soon as she realized it was a technical code issue. It was fixed and now both this app works as well as the other ones I had problems with. In order words this saved me a lot of time. Really good support team. They are quick, efficient and skilled. Thanks

12 days using the app
November 9, 2023

I had an issue I couldn't solve, Esther took the case almost immediately and solved it in no time alongside with Toby the tech guy. Great support, 5 stars to you guys !

8 months using the app
October 3, 2023

Great App, Works very well and fantastic support from Prakash.
Most of the other apps out there want to charge large amounts of money but not this one!

Michael Ross
United Kingdom
About 2 months using the app
September 4, 2023

Great app, very easy to set-up. Integrates well with Langify for translations. Fast and friendly support from Esther. Perfect all around.

11 months using the app
November 28, 2023

This app worked wonders. The cookie pop-ups do not take up the whole screen like most of the apps on the shopify store and they have a dedicated team of people who will solve any problem that you ask of them and there super fast response time was the best part. I can't tell you many apps I have used and they would respond in a day, maybe two at most, but with this app they responded within minutes. I had the pleasure of working with Anthea today and she was very helpful and patient with me. Must give a big kudos to Anthea and her team.

I must say that this brand (AVADA) of apps is great for first time drop-shippers like myself.

United States
1 day using the app