Reviews (904)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficiency in creating and printing invoices, crucial for business operations. It automates and customizes invoice creation, ensuring compliance both locally and internationally, making it ideal for global businesses. Features like automatic invoice mailing and customizable templates improve customer service and meet specific business needs. Merchants also praise its reliability, ease of setup, and seamless integration. The customer support team, particularly Esther, Mia, and Tiana, is celebrated for their responsiveness and effectiveness, with 24/7 availability and quick issue resolution. Merchants commend the app for its robust features, user-friendly interface, and exceptional support, making it a preferred solution for managing order documentation and printing invoices efficiently.

July 24, 2020

Great so far. The team has been very helpful in the customisation, in order to comply with Australian requirements for a tax invoice. Hopefully, the app keeps on working & the team remains helpful. Thank you

Adanna Fire Pits Australia
Australia
About 3 years using the app
November 9, 2022

Very quick and efficient support. They answered my question promptly. I definitely recommend this application.

SilvEarth
France
About 3 years using the app
Avada replied November 9, 2022

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

All the best,
AVADA Support Team

April 21, 2021

I had a little bit problem with the app, but the support team got my back. they helped me for free with everything I needed. This app is really good and useful, it has more / better features than what they have written in their description.

ABOSTO'S
Sweden
About 3 years using the app
March 9, 2020

I use this app to print my packing lists and invoices.
Easy to configure, easy to use, easy to modify, multiples options and very good customer support.
Would recommend without restriction.

SAUDARA Collections
France
Almost 3 years using the app
Edited March 2, 2023

Had an issue with how to display tax in my draft orders. Liz was super helpful and changed the settings and header for me. Thanks a lot Liz!!!

SYMBYX Biome
Australia
Almost 3 years using the app
June 3, 2020

I really liked the download to pdf feature of the app, this would definitely help gain trust with my customers

Pawsome Selections
Philippines
Almost 3 years using the app
Edited October 10, 2022

Es una excelente aplicación y la atención al cliente inmejorable, gracias a Emily y Tony por su ayuda.

Genxmaker
Spain
Almost 3 years using the app
March 1, 2023

Thank you so much to the wonderful team at Avada, especially Esther, Sunny, Tony, Prakash and Jasmine who worked quickly to improve our invoices for us. The customer service was excellent. I highly recommend Avada.

PlanBee
United Kingdom
Almost 3 years using the app
August 11, 2022

Application très simple d'utilisation. Equipe support très disponible et attentive aux demandes. Je recommande !

MAJORA SHOP
France
Almost 3 years using the app
April 6, 2023

Nice customisation options and super quick Support
Can really recommend this app, super useful and easy to use

Paperlegend
Germany
Almost 3 years using the app