Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ease of use, and customization options, especially for generating and printing invoices. Its automation feature that sends VAT invoices upon order fulfillment is highly valued. The app's customer service is often praised for its efficiency and round-the-clock availability. The support team is recognized for their ability to tailor templates to specific business needs and resolve technical issues swiftly. Merchants also value the app's user-friendly interface, compliance with local and international standards, and reliable performance.

January 24, 2022

This app has allowed us to achieve some core features we needed that Shopify doesn't offer out of the box. Support was immediately available and Fennic was able to address all my questions right away.

High Speed Gas
South Africa
Over 1 year using the app
August 1, 2022

support is very helpful and nice. Somehow I was not able to use it for unpaid orders for the free version but it does the jobs for the normal orders.

Montessori kid shop
Germany
Over 1 year using the app
Edited January 25, 2022

Like this app as it has lots of options. If something doesn't look right at first glance you can always find support via chat and they respond quickly. Fennic helped me with the Quote Template and was very quick about it. Keep it up guys!

ApexDesk
United States
Over 1 year using the app
April 23, 2022

I had a minor problem and the person on the chatbox Candace was just amazing. She even helped me with another issue. This is what I called being pro. Thanks again Cance

SWOS - SeeWhat'sOverSeas
France
Over 1 year using the app
April 16, 2021

Top application, je recommande fortement, la version gratuite est très bien pour commencer et pouvoir faire de vrai facture à nos clients.
L'envoi d'email automatique à nos clients est possible sur la version Free, il est aussi possible d'envoyer directement la facture de vente au comptable. Parfait

LA YON
France
Over 1 year using the app
August 18, 2022

i used this app for Pdf Invoices, its an amazing app. thank you esther for guiding and helping me ..

Twenty2Ahead
United Arab Emirates
Over 1 year using the app
May 24, 2022

A wonderful customer service! The supporting team answered all my questions accurately and promptly. Thank you Drake for your assistance.!

Cliara Essential Oils
Sri Lanka
Over 1 year using the app
Edited March 2, 2023

Had an issue with how to display tax in my draft orders. Liz was super helpful and changed the settings and header for me. Thanks a lot Liz!!!

SYMBYX Biome
Australia
Over 1 year using the app
Edited May 16, 2023

Good app for invoicing. And thanks very much to Abby for the quick help with download invoices .....

SO'CUP
United Arab Emirates
Over 1 year using the app
Edited September 5, 2022

Wir hatten auf den Rechnungen für die Kunden zunächst nicht alle Daten stehend. Nach einer unkomplizierten Kontaktaufnahme via Chatfunktion wurde binnen Minuten von Roger geholfen und die Postleitzahl ergänzt. Wir bedanken uns sehr für die schnelle Hilfe! ++++ At first we didn't have all the data on the invoices for the customers. After an uncomplicated contact via the chat function, Roger helped within minutes and added the postcode. Thank you very much for the quick help! Zusatz am 05.09.2022: Bei einer gewünschten Korrektur des Rechnungsbetrags hat Esther schnell und unkompliziert geholfen. / Esther helped us fast und friendly to solve a problem.

Blickfang Ultra
Germany
Over 1 year using the app