Reviews (909)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficiency in creating and printing invoices, crucial for business operations. It automates and customizes invoice creation, ensuring compliance both locally and internationally, making it ideal for global businesses. Features like automatic invoice mailing and customizable templates improve customer service and meet specific business needs. Merchants also praise its reliability, ease of setup, and seamless integration. The customer support team, particularly Esther, Mia, and Tiana, is celebrated for their responsiveness and effectiveness, with 24/7 availability and quick issue resolution. Merchants commend the app for its robust features, user-friendly interface, and exceptional support, making it a preferred solution for managing order documentation and printing invoices efficiently.

March 4, 2021

Jasmine was super fast and helped me fix a couple of things I needed to change within the app settings and the invoice template!
Superb customer service and great app.

Hero Art
United States
9 months using the app
October 17, 2020

Great application and the most important thing is their support, very responsive & do the job. I sent them two cases & they solve it within two hours.

SAFE
Egypt
9 months using the app
February 10, 2022

Their support is fast and reliable. Marcus especially went the extra mile to assist me, so congrats to this guy and the rest of the team.

Kikozy
Romania
9 months using the app
January 25, 2022

Roger was very helpful to solve all my issues and this app is great and very stable. Keep up the work guys.

Brokenvase Games
Australia
9 months using the app
February 14, 2022

serious application and reactive team, I had all my requests carried out quickly thanks to Roger. I recommend

Shi Keratine
France
9 months using the app
November 22, 2022

Très bonne appli, facile à utiliser et à paramétrer. Support super réactif : j'ai voulu changer l'adresse d'une facture, le support m'a bcp aidé. Je recommande.

Les Cocottes Pimp Ton Style
France
9 months using the app
January 27, 2022

J'avais un souci avec une facture de remboursement erronée. Heureusement le service support a pu résoudre le problème efficacement ! Merci !!!!!

Nathalie DAOUT Eclesiah
France
8 months using the app
April 14, 2021

It helps me to send invoice PDF to customer automatically. It looks more official than a normal email.

丸丸手作炒米茶
Hong Kong SAR
8 months using the app
Edited April 16, 2021

The support is fantastic in all aspects. They respond quickly, they understand the requests and they make things happen. This app makes a much better looking invoice than in Excel and 1,000 times faster. Can't say enough about AVADA and this app. I have contacted them twice regarding formatting that I needed and all of the reps are on top of their game. Really great process, system, and App they have.

The Nothing But Company
United States
8 months using the app
Edited March 5, 2020

I have use this App I have been contact the team and Asking help with my invoice, and it was very easy to comunicate and really fast, they are doing a great Job! Thanks Bob and all the team of AVADA highly recommended!! Paola from shopcasachic Toronto Canada

Casachicstore
Canada
8 months using the app