Reviews (909)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficiency in creating and printing invoices, crucial for business operations. It automates and customizes invoice creation, ensuring compliance both locally and internationally, making it ideal for global businesses. Features like automatic invoice mailing and customizable templates improve customer service and meet specific business needs. Merchants also praise its reliability, ease of setup, and seamless integration. The customer support team, particularly Esther, Mia, and Tiana, is celebrated for their responsiveness and effectiveness, with 24/7 availability and quick issue resolution. Merchants commend the app for its robust features, user-friendly interface, and exceptional support, making it a preferred solution for managing order documentation and printing invoices efficiently.

October 24, 2020

This app did what I needed and is very simple to use, and FREE. I created an invoice template and added this link to my Shopify order confirmation email, so as not to send yet another email to the customer. There were a few things that did not look right on the invoice, but the support was able to fix them within a day. I particularly like that I can send invoices in different languages to different customers.
Two things that would make this app better:
1) Make it clearer that you should TURN OFF email automation if you want to add the code to a Shopify email, instead of sending an extra email. That was very confusing to me, and took about 5 emails back and forth with the support team to clarify.
2) Create a packing slip template that does not include prices, similar to Shopify's packing slip template. A lot of our orders are gifts, so I do not want the recipient to see the price paid. For this reason, I will continue to use Shopify packing slips instead of yours.

Elizabetta Europe
France
26 days using the app
December 22, 2020

super team répon super vite toujour la pour aider et tout est gratuit :)
Sav super . application facile

Verotex
Belgium
25 days using the app
February 15, 2022

Great form options, it would be nice if we could view more orders per page. Needed some help recently and support was super responsive and Fennec answered my question in like 2 seconds.

Lone Star Nursery
United States
Over 1 year using the app
Edited March 9, 2020

I use this app to print my packing lists and invoices.
Easy to configure, easy to use, easy to modify, multiples options and very good customer support.
Would recommend without restriction.

Biodella
United States
24 days using the app
October 24, 2022

Liz helped me to fix a bug and now it works perfect!
Easy to use for all your invoices, you can also add extra text.

Annet Weelink Design
Netherlands
Over 1 year using the app
Avada replied October 27, 2022

Your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread positivity around!

Best,
AVADA Support Team

Edited August 29, 2022

Support team is efficient and friendly even tho the app bugs sometimes they will try the best to help and provide solutions !

HEMPOTÉKA
France
Over 1 year using the app
June 30, 2023

I´ts Very easy to install, and customer support is super fast. Hana helped me inmmediately with my set up

STRENDING
Spain
24 days using the app
October 2, 2023

I had a few issues with the app but contacted Esther through chat and she was so helpful! Thank you Esther. :)

Remedy Alliance / For The People
United States
Over 1 year using the app
April 27, 2022

Excellent app, much better than others I have tried and amazing customer service from Roger. This app will save me a lot of time, thankyou!

Barefaced Beauty
United Kingdom
23 days using the app
March 7, 2022

great assistance by Marcus. Very competent and fast.
Thank you very much for your help. I can only recommend

TOM REBL
Germany
Over 1 year using the app