Reviews (909)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficiency in creating and printing invoices, crucial for business operations. It automates and customizes invoice creation, ensuring compliance both locally and internationally, making it ideal for global businesses. Features like automatic invoice mailing and customizable templates improve customer service and meet specific business needs. Merchants also praise its reliability, ease of setup, and seamless integration. The customer support team, particularly Esther, Mia, and Tiana, is celebrated for their responsiveness and effectiveness, with 24/7 availability and quick issue resolution. Merchants commend the app for its robust features, user-friendly interface, and exceptional support, making it a preferred solution for managing order documentation and printing invoices efficiently.

May 6, 2021

Fennic was so helpful in integrating other data and customizing the app! Thank you for having such a stellar support team! :)

Mutt Pack Outfitters
United States
3 days using the app
September 15, 2023

Le support est très pro!
A 00:30 en pleine nuit j'ai eu une réponse en 1minutes !

Franchement Bravo.

Freegance
France
About 2 months using the app
March 10, 2022

Esther's support was incredible. She addressed every question I had on the fly, fixing all of my problems in a matter of minutes.

mercha.com.au
Australia
About 2 months using the app
December 15, 2022

Great app for invoice generation. Works perfectly fine, fully customizable and very easy to set up. Great customer service and technical support, with a live chat option. They answered my question and helped me within few minutes (Thank you Abby !). I recommand this app.

Shop Enesco
France
2 days using the app
February 14, 2020

Great customer service! They were super helpful. Easy to communicate with and fast reply. The app is easy to use and the templates can easily be personalized.

MissBlue
Denmark
2 days using the app
August 19, 2022

Good functionality, very quick and pleasant support by Jasmine.
Some minor template issues could be temporarily solved within the hour. Permanent fix will be included in next update.

shelly-versand
Germany
2 days using the app
April 5, 2022

Great customer service! When performing initial set up, I reached out via the chat box, and Marcus was super helpful!

McNeil Racing Inc
United States
2 days using the app
May 19, 2022

I habe diese App für unsere Shop verwendet. Wir hätten einige Wünsche für Rechnungen und Support hat uns viel geholfen. Ich danke besonders Roger, er hat deine Arbeit wunderschön geschafft. Wir werden weiter in der Zukunft mit der Avada Team zusammen arbeiten:-)

ella-pleats
Germany
2 days using the app
January 27, 2021

I needed to tweak the template text to also show a Dutch VAT % rate and, in the case of no tax (orders outside of the EU), I needed a tax line to show that the VAT was €0 collected. Once requested, it was done within a day.

The Blue Hound
Netherlands
2 days using the app
March 16, 2021

Best free app ever for invoice, and by far. I've tried so many apps which are so complicated or didn't even work.
And the customer service is incredible (thank you roger !), fast and efficient.
Five stars deserved !!

Les Frères CBD
France
2 days using the app