Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ease of use, and customization options, especially for generating and printing invoices. Its automation feature that sends VAT invoices upon order fulfillment is highly valued. The app's customer service is often praised for its efficiency and round-the-clock availability. The support team is recognized for their ability to tailor templates to specific business needs and resolve technical issues swiftly. Merchants also value the app's user-friendly interface, compliance with local and international standards, and reliable performance.

Edited May 24, 2023

Lydia was fast , replied to all my questions , and tony solved the issue i had quickly. thanks again Lydia and Tony best workteam

R3 CONCEPT
Canada
12 months using the app
May 24, 2023

Really great and quick help from Jasmine and Anivia from the helpdesk.
Many thanks for you help !

WABI
Belgium
About 2 years using the app
June 19, 2023

Very friendly and helpful Support today from Hallyfe. Fast replies that can save a lot of time for you.

Treso
Germany
4 months using the app
September 12, 2023

I was looking for app that would create PDF invoices automatically. All of ones I've tested had issues with counting VAT. We needed custom formula. At first we had some struggles with Avada. However, the support was awesome. They made the custom formula for us, fixed everything that we've asked for. I'm sending 5/5 stars, you're great! Highly recommended.

Topinis.lt
Lithuania
6 days using the app
June 6, 2023

The customer service is prompt and professional. Even though the customer representative did not solve my issue on the spot but she asked the tech team to look into my issue further.

Easy Gadgets
New Zealand
4 months using the app
November 22, 2023

Liz and Abby very good

Time Of Legends
France
6 months using the app
May 11, 2023

Really handy features and fast great customer service.Very good customer service helped us solve many problems.

uperfectde
United States
4 months using the app
Edited October 12, 2023

Great support and efficient app I highly recommend this invoice app. Very easy to use and quick support . Esther is a great person always here to help and make you feel at home in this amazing app

Maolis
Belgium
4 months using the app
September 7, 2023

This is a good application. Customer service system works so good, Sunny was so helpful.

Efficientools
Türkiye
2 months using the app
October 9, 2023

Many thanks to Esther for his help

ebebek
United Kingdom
About 1 year using the app