Avada SEO Image Optimizer
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (8,000)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive SEO tools that enhance site speed and search rankings, leading to increased traffic and engagement. Features like image compression, meta tag optimization, and SEO audits automate and simplify SEO tasks. It's user-friendly for both novices and experts, with reliable customer support praised for its quick and helpful responses.
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The service is very good, i would like to speed up the web, and Mia the support team got my back, they work on the our theme and stuff i don't know to optimize it. anyway, thank you and i will keep on using it
I used to use the app when it was free and it helped me with redirects and image optimization, but then at the end of last month it started charging and my rankings started to go down. I uninstalled it thinking it was for something else and my rankings started to go up a bit, but since I still needed an app for redirects and meta tags and titles, I went back to the program by paying for their app. Now I agreed to use their paid version, I optimized through their app to make the page faster and my rankings have dropped to 20th when I was always at the top. Don't fall for this app - The worst thing is that every time you write to them and they can't solve something, it's just a coincidence that their turn has ended and it's been like this for 3 days.
Hello Elizabeth,
Thank you for your feedback and for taking the time to share your experience. We’re truly sorry to hear about the challenges you've encountered.
We understand your concern about the impact on rankings and want to reassure you that our app's goal is to support your SEO and site performance. We’d like to clarify a few points to address your concerns:
1. From our analysis, the ranking drop began before you subscribed to the paid version or used the Speed Up feature. However, we acknowledge how frustrating it must feel to experience such changes and are happy to assist with further investigation into potential causes.
2. About uninstalling and reinstalling the app: We understand that rankings seemed to improve slightly after uninstalling the app, but typically, changes in rankings are influenced by other factors and cannot be directly attributed to the uninstall action within such a short time frame.
3. Your experience with support: We also sincerely regret any delays in addressing your concerns during our support shift transitions. Our team is committed to ensuring you receive seamless assistance moving forward, and I personally will handle your case to avoid any gaps in communication.
We’d love to help analyze the ranking issue further, even if you decide not to continue using our app. We believe resolving this matter is important for your business, and we’d love the opportunity to continue supporting you.
Please don’t hesitate to reply to my message via WhatsApp or email so we can work together to find a solution.
Best regards,
Esther
Avada Customer Success Lead
The app is working great for my website! Support has been very helpful as well. Mia was excellent in helping me solve my issue. Much recommended!
We're so pleased to hear that the app is working well for you! Mia will be thrilled to know she made a difference. Thank you for recommending us!
Customer service was very good. Mia helped me quickly and efficiently. The App works very well.
We’re so glad Mia resolved your issues quickly! Your feedback keeps us motivated to deliver excellence. 🕊️
It is a fantastic tool for improving website performance. The support team also responds quickly, which is a huge plus.
We’re delighted to hear you find the tool fantastic and responsive. Thank you for your positive feedback! 😊
good app, easy to use with a lot of support Nim from Ava was very helpful in solving some problems
Thank you for your kind words! We're thrilled to know that Nim was able to assist you. Let us know if there's anything else we can help with. 🌟
As a beginner with computers, I’m not great at solving certain issues. When I ran into trouble submitting my sitemap, it turned out to have nothing to do with the Avada SEO Speed Image Optimize plugin. However, Ricky from their team still went above and beyond to help me fix the issue, and I’m so grateful for his support!
By the way, this plugin is absolutely amazing and has been incredibly helpful for my website. It perfectly optimized my site, especially by improving page load speed, which is super important. Trust me, downloading this plugin is a decision you won’t regret!
Thank you for the fantastic review! We’re thrilled Ricky could go above and beyond to assist you. It’s great to hear the plugin has been so helpful for your site!
Awesome App, helping you improve your SEO on all your eshop. Outstanding help from their team, they are really smart, efficient and kind. Christian heped me on an issue and fixed it really fast, thanks again. I totally recommend Avada
Merci beaucoup! We’re thrilled to hear that Christian was able to help so efficiently. Thank you for recommending us!
The best customer service there is hands down! Always quick responses and handle all issues quickly!
Thank you for the amazing review! We’re thrilled to be able to provide quick and effective support. We’re here to help anytime!
Lang help me with solving my issue and giving me more information about the app.
Lang is delighted to have helped resolve your issue! Thank you for trusting us to support your journey. 🎉