Reviews (1,426)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its detailed size charts on product pages, which reduce sizing inquiries and enhance customer experience. It offers robust customization options for different vendors or product tags and integrates seamlessly with store themes. The app is user-friendly and includes a modal window for additional product information. Customer support, with staff like Esther, Sunny, and Lydia, is highly praised for being responsive and efficient, often resolving issues within minutes.
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Horrible!!!!!!
At first I really liked this program. I sell clothing and many items have separate size charts. That's why I liked that this program has the ability to create an unlimited number of size charts (for an additional monthly fee). and at first everything was fine. I have added sizing charts to all of my products. But then the size charts on new products stopped showing up. Sometimes tables disappeared from all products. I had to contact support every time to get it fixed. They fixed it for several days. Clients wrote to me and asked where the size chart is?! I can only guess how many clients I've lost these days. But one day, when I once again demanded to restore the size charts, I woke up in the morning and discovered that all my size charts had been replaced with some kind of shoe size charts that I had never created! In addition, the placement of charts has been changed. This is just a disaster! all night long people came to my website and saw this!!! It took an hour and a half just to explain to the support service what was wrong! Absolute incompetence! I don't want to use this program anymore, but I simply have no choice, since creating each size chart again in another app will take months!!!!! Don't even download this unless you want to ruin your business!
Customer Service Specialist：Sunny & Toby was so kindly and professional,help us to solve our problem.
Great app and Esther in support team was super responsive in getting an issue fixed for us.
Exceptional customer service experience! The support was not only quick and efficient but also remarkably easy. Hana responsiveness and helpfulness made sizing issue fixed like a breeze. A standout example of top-notch service in every aspect." Thanks Hana ⭐⭐️⭐️⭐️⭐️
Audrey and Toby really did a great job with in sec they sort-out our all issue i must say you guys have really good and quick support
Nice Suport (Nolan and Nikita) :)
We found the support to be excellent and highly appreciated.
Esther was of great help. Fixed my issue so easily.
Esther was amazing! I wouldn't be able to move forward with my store if I didnt have her help!
Very good! I had a great service with Abby!