Reviews (850)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.

April 19, 2024

The team have been brilliant from start to finish. They helped us quickly and effectively.
Many thanks

Villager Jim Trade
United Kingdom
8 months using the app
May 13, 2024

i have been working in the shopify platform for a few years now, never have i come across customer support like this from an app developer, Emma is fast, efficient and knowledgeable and this seems to radiate through the whole team. The wholesale solutions app just works, i think people will know how important an app "just working" in shopify really is. we run a complex wholesale format and this covers it. i rate this highly.

My Store
United Kingdom
About 23 hours using the app
BSS Commerce replied May 15, 2024

Thank you for your five-star review!

We are delighted that you were satisfied with the service provided by Emma and our team. Your recognition is very important to us.

I wish you all the best!

February 3, 2024

Jena and the BSS team were amazing! I encountered a handful of snags and speed bumps, and they displayed patience, provided informative assistance, and promptly addressed and fixed every problem I had on the site. They even got on the backend of my site and corrected problems instead of just sending me to a help blog like most app do.. I initially considered a free wholesale app, but their prompt and solution-driven service became the decisive factor for me. I am choosing to stick with them because I trust that they will be there to help resolve any problem that may arise in the future.

Ex Machina Supplements & Nutrition, LLC
United States
3 months using the app
December 21, 2023

The app does what it says, we are using it to give our members early access to sale and it works with some delays on our theme that has some custom features on it. However the support has been great, helping us set everything up and also working on any bugs that happened with our theme.

ATP Atelier
Sweden
About 2 months using the app
BSS Commerce replied December 25, 2023

Thank you so much for your 5-star rating!

We are so pleased to hear that the app is living up to your expectations, and that the support team has been accommodating.

We truly value your input and appreciate your support.

February 21, 2024

Absolutely amazing app, exactly what I needed to create a wholesale account without affecting retail customers. The support from the developers was so quick and easy, they were fast and understood exactly what was required.

4x4industries
Australia
8 months using the app
April 10, 2024

App works as it's supposed to. When I had an issue with the app interacting weirdly with Shopify, the app's dev team provided great support. Highly recommend this app.

Glassola Tools
Canada
6 months using the app
December 11, 2023

Still new the plugin itself, but it appears to do as it promises. A very seamless way to show customers wholesale prices.

The support, however, is outstanding. If there are any problems they address it right away. And they provide extra help like styling pages, etc. that other companies would charge extra for.

Snus Source
Thailand
2 months using the app
BSS Commerce replied December 14, 2023

Thank you so much for your 5-star rating!

We really appreciate you taking the time to share your experience with us and we're glad to know that you found our plugin to do as it promises - with a seamless way to show customers wholesale prices. We also really appreciate you mentioning how we have outstanding support and that we provide extra help with in addition to any other problems you may need an extra hand with.

Thanks again!

March 19, 2024

A lot of time was put into our wishes which we really appreciated, the result was as desired. Thanks Emma!

Palais Sustainable Luxury
Netherlands
4 months using the app
BSS Commerce replied March 22, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

July 16, 2024

Super zufrieden. Das Team kümmert sich um die Anliegen und alles wurde so angepasst, wie gewünscht. Funktioniert bis jetzt einwandfrei, sobald man mal die Logik raus hat, wie es funktioniert. Kann ich gerne weiterempfehlen!

21CARS
Switzerland
12 days using the app
BSS Commerce replied July 22, 2024

Thank you for your 5-star rating!

We're thrilled to hear that our team's attention to your concerns and adjustments have made a positive difference. It's great to know that everything is working perfectly for you.

Your recommendation means a lot to us!

May 24, 2024

Excellent customer service!

Magne-Tech
United States
9 months using the app
BSS Commerce replied May 28, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!