Reviews (852)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.

April 15, 2023

App provides us with the functionality we require. The support team are incredibly helpful and any issues or queries are resolved in a timely manner.

Batteries & Solar
United Kingdom
9 months using the app
August 25, 2023

Application efficace. Support réactif. Une bonne alternative pour éviter de prendre Shopify Plus. Je recommande.

GOLIATE
France
9 months using the app
BSS Commerce replied August 31, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

May 18, 2022

I can totally recommend! Very good App with lots of features. Perfect for creating a customized experience for our customer. Moreover the Support is very kind and helpful, all our problems have been solved within 24 hours. A special thanks to the team of Hoa Xuan Duong, Nguyen Van Dong, Vu Phi Hung and Jonas who helped us setting everything up.

DCM
Germany
9 months using the app
BSS Commerce replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

June 8, 2023

Having used a slow invoice/email process for wholesale through shopify for 2 years, this has been a great alternative to have on our shopify store. Only wish this option had a slightly higher tier which includes the hide/lock price option (paying for two separate apps requires ongoing wholesale sales to justify) but it streamlines everything into one store.

With this setup, I don't need a second site, spending more time keeping tabs on stock across both sites, which can't be easily synced. Overall, the team is great and they produced exactly what I was looking for in a short period of time. Emma and her team constantly checked in to make sure everything was to the standard / UI / UX I was looking for. Not cheap for a small shop, but invaluable when it comes to the overall function and flow from the back-end.

ENDA
Australia
9 months using the app
BSS Commerce replied June 15, 2023

Thank you so much for your kind review and for giving us a 5-star rating!

We are so happy to hear that our product has been a great alternative to your wholesale process and has streamlined things into one store. We're glad to hear that our team worked hard to provide you with exactly what you were looking for in a short period of time. We are grateful that you have found our services invaluable and acknowledge that they are not cheap for a small shop.

We appreciate your kind words and thank you for such a positive review.

Edited February 9, 2024

I like this app, and support is brilliant. Thank You!

Irisha's Card Art
United Kingdom
9 months using the app
BSS Commerce replied May 29, 2023

Thank you so much for your 5-star rating! We are so glad that you find the software good and that the support team is responsive and helpful. We really appreciate your feedback!

March 27, 2023

Firstly the support is really great. Jena Nguyen in particular has been very helpful in assisting us with our B2B-setup. She is very thoughtful with great attention to detail.
We have been able to resolve all our queries so far and the response from the support team has been quick! The app itself is easy to use and understand. I recommend this solution to any business wanting to build their site with B2B functionality while not being able to afford the Shopify Plus plan.

Svea Medical
Sweden
9 months using the app
BSS Commerce replied March 29, 2023

Thank you so much for your 5 star rating and kind words! We truly appreciate your positive feedback and are delighted to hear that our support team has been helpful and attentive to your needs. We are glad that the app and its features have been so easy to use, and we thank you for your recommendation.

July 24, 2023

Great app with multiple functionalities in one. Customer support is also very helpful and responds quickly.

DECIBEL shop
Romania
9 months using the app
BSS Commerce replied July 27, 2023

Thank you so much for your 5 star rating!

It's great to hear that you appreciate our app and its multiple functionalities, as well as our excellent customer support service!

April 28, 2023

Bonne application qui offre pas mal de services. Quelques amélioration dans la configuration des règles sur les commandes (order limit surtout) nous aideraient beaucoup mais après un premier échange avec le support, très très réactif et efficace, je n'hésiterai pas à leur faire remonter nos besoins. Je recommande !

Boutique L214
France
9 months using the app
July 5, 2023

Great service and a great app. I'm working as a wholesaler and I can through this app give my costumers a unique experience and prices.

Thank you so much!

Fanatic Finders
Sweden
9 months using the app
BSS Commerce replied July 6, 2023

We are so appreciative you took the time to give us your positive feedback and rate us 5 stars!

We are also so glad you've been able to give your customers unique experiences and prices through our app.

We hope to continue providing you with great service and great app.

September 16, 2021

We have been looking for an app that lets us do true wholesale with quantity breaks but also individual custom pricing for our clients. And this app is exactly what we needed. And the best we can manually create orders now in the backend for those customers who prefer to call in rather than place their order online.
Installation was easy and the support team is awesome in helping us making some specific adjustments for our needs. We could not be happier.

Tico Coffee Roasters
United States
9 months using the app
BSS Commerce replied September 16, 2021

Thank you for your kind words and we're happy that the app works per your requirement.

Please let us know at sales@bsscommerece.com if you need further support from our team.

We are all ears!