Reviews (850)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.

Edited March 21, 2022

Tons of flexibility with this app - it's incredibly helpful for us. We now use a few of the BSS Commerce apps. The B2B/Wholesale Solution has a lot of flexibility built into it - such as setting custom pricing, tagging that to appropriate wholesale customers - and even the functionality around manual orders is quicker than doing it in Shopify directly. I have to say though, the best part is the support team. Jonas, Hoa Xuan Duong and Pham Le Minh Tri are rock stars - I'm not a developer so my knowledge of customizing is limited. But these guys really jumped in and took on my requests, treating my business as their own. They helped me create the wholesale experience I wanted - quickly and accurately. Even providing suggestions for improvement along the way. Highly recommend the app and their support.

Baddle Pickleball
United States
5 months using the app
BSS Commerce replied March 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 21, 2023

This app is great. Does everything we need it to for our business from Quantity Breaks, Order minimums, B2B registration and more. The support is unmatched as well. Joy and the entire support team are extremely patient, prompt and helped us every step of the way to get the result we wanted. I am extremely happy with their app and would recommend to anyone doing B2B through Shopify!

Tiger Products
United States
5 months using the app
BSS Commerce replied September 27, 2023

Thank you so much for your 5-star rating!

We are delighted to hear that our app meets all your business needs from quantity breaks, order minimums, B2B registration, and more. We are particularly grateful for your kind words about the agent and the entire support team are indeed extremely patient, prompt and helpful. We truly appreciate your recommendation and we are glad that you are happy with our app.

Thanks again for taking the time to leave your review!

November 20, 2024

I had a great experience with BSS B2B Solutions! They were incredibly helpful in fixing my Shopify store, addressing all the issues quickly and efficiently. Their team was professional, responsive, and provided expert solutions that made a real difference. Highly recommend their services for anyone looking to optimize their Shopify store!

Netzteilshop24.de
Germany
November 20, 2024

The app is working very well for our requirements and the support team, especially Emma, have been extremely helpful.

Zebra Home
Australia
November 19, 2024

I had some troubles with the integration of this app in my shop, but I got the best service I've ever gotten from any Shopify App. Jonas and the rest of the team didn't stop until I was fully happy. Thank you so much!

Hugs & Things
Netherlands
November 25, 2022

Great app and nice services. we have bought and tried Shopify wholesale apps. B2B/Wholesale Solution is a powerful and easy-use app we meet. When the app cannot be compatible with our Shopify theme have display errors. June and their dev Phong and Binh to quickly fix the problem, We are happy that enjoy quick response services.

TOMIKA
China
5 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 21, 2023

They are very helpful and solve the problem very quick. I wrote them the problems that I was having through email and they responded to it the same day and solved the problems the next day.

Merigoldkiss
United States
5 months using the app
BSS Commerce replied March 24, 2023

Thank you so much for your 5 star rating! We are so glad that you found our team helpful and that we were able to get your problem resolved quickly. We are here to continue to provide excellent service anytime you need help!

Edited April 12, 2021

VERY GOOD SUPPORT, THEY ARE IMPLEMENTING SOME FEATURES AND THEN IT WILL BE PERFECT. CAN'T WAIT FOR CHECK IT.

Olla Bowls
United Arab Emirates
5 months using the app
March 9, 2023

Ich habe vor kurzem begonnen, die B2B/Wholesale Solution-App im Shopify App Store zu verwenden, um bestimmten Kunden in meinem Shop Großhandelspreise anzubieten, und ich muss sagen, dass ich von der Funktionalität und dem Kundensupport der App äußerst beeindruckt bin.

Eine der Funktionen, die ich sehr schätze, ist die Steueranzeigefunktion, mit der ich meine Großhandelskunden ganz einfach von der Mehrwertsteuer befreien kann. Dadurch habe ich viel Zeit und Ärger gespart, und ich weiß, dass meine Kunden die genaue Preisgestaltung zu schätzen wissen.

Aber was diese App wirklich auszeichnet, ist der Kundensupport. June Nguyen, meine Unterstützerin, war während des gesamten Prozesses unglaublich hilfreich. Sie ist immer verfügbar, um meine Fragen zu beantworten und alle auftretenden Probleme zu lösen. Die Techniker Cuong Nguyen Quoc und Dong Le Trung sind ebenfalls großartig. Sie sind immer zur Stelle, um bei allen auftretenden technischen Problemen zu helfen, und sie kennen sich mit der Funktionalität der App sehr gut aus.

Der einzige Bereich, in dem sich die App meiner Meinung nach verbessern könnte, ist die Leistung von JSS (JavaScript Services). Obwohl es kein großes Problem ist, habe ich festgestellt, dass die App auf dem Server etwas schwer sein kann, was die Ladezeiten der Seiten verlangsamen kann. Wenn das Team einen Weg finden könnte, das JSS zu optimieren und etwas leichter zu machen, wäre das eine große Verbesserung.

Ehrlich gesagt kann ich die B2B/Wholesale Solution App jedem wärmstens empfehlen, der nach einer zuverlässigen und funktionsreichen Lösung für Großhandelspreise sucht. Mit exzellentem Kundensupport und einer Vielzahl nützlicher Funktionen ist es definitiv eine der besten Apps im Shopify App Store.

Dschinni Shisha
Germany
5 months using the app
BSS Commerce replied March 15, 2023

Thank you so much for your 5-star rating! We are glad to have received your positive feedback and so pleased to hear that you are finding our features and customer support to be top-notch. We also appreciate you taking the time to share your insights regarding JSS as this helps us strive to continuously improve the app experience for all of our users. Thanks again for your amazing review - it means a lot to us!

Edited December 7, 2022

So far this app sits well above all of the B2B/Wholesale Apps that I have seen or used. The functionality for the price is cheaper and the layout/design is better. The best thing is the support - Joy got back to me right away and was very helpful and Hoang Van Luan was super quick on fixes

canterburynorthamerica
Canada
5 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!