Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive features that streamline wholesale operations, including custom pricing, quantity breaks, and B2B registration. They value the ability to differentiate between B2B and B2C customers with special pricing. The support team is frequently praised for their exceptional customer service and technical expertise. The app is recommended for its reliable functionality and significant business value.

January 2, 2024

Best of the best.. met both my Requirements and Expectations too.
and the Customer Support / Team is also very helpful in solving any problem or helping in anything needed..

Thanks a lot :-)

GIRL SECRETS
United States
6 months using the app
December 21, 2023

The app does what it says, we are using it to give our members early access to sale and it works with some delays on our theme that has some custom features on it. However the support has been great, helping us set everything up and also working on any bugs that happened with our theme.

ATP Atelier
Sweden
About 2 months using the app
BSS Commerce replied December 25, 2023

Thank you so much for your 5-star rating!

We are so pleased to hear that the app is living up to your expectations, and that the support team has been accommodating.

We truly value your input and appreciate your support.

Edited February 29, 2024

Useful app and reliable support. Highly suggested.

DEVCOshop
Italy
10 months using the app
BSS Commerce replied February 26, 2024

Thank you so much for spending some time giving us a review!

We appreciate your feedback and are glad to hear that you enjoyed your experience with us. However, we noticed that you gave us a not-full-rated review and we would love to know what we can do to make your experience even better.

We take all feedback seriously and would like to understand your reasons for not giving us a full-rated review. We would greatly appreciate it if you could provide us with more information about your experience and any areas where we can improve.

As a team, we are committed to providing the best possible service to our customers, and we want to ensure that we are meeting your expectations. If there is anything we can do to make your experience more enjoyable, please do not hesitate to let us know at support-sbc@bsscommerce.com

Once again, thank you for your feedback, and we hope to hear from you soon.

January 8, 2024

Does exactly what we need it to do at a great price. Support is fast and outstanding as well. We needed to use their custom, free installation and we had everything working in 24 hours.

HeatMyRV
United States
8 days using the app
January 16, 2024

Customer service is easy to access and great communication for any issues you may have or if you need help setting up your account.

Red Toro
United States
21 days using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

March 11, 2024

Great service, very useful and kind.

BeBe Bold Europe
France
14 days using the app
March 23, 2024

great support and app! love it

Area8 | Design furniture
Netherlands
3 months using the app
BSS Commerce replied March 25, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

January 11, 2024

I wanted to express my sincere gratitude for the outstanding support. Their prompt and effective assistance ensured a swift resolution.
Their dedication and expertise truly stood out, making the entire process smooth and efficient. I am highly satisfied with the result, and their support has been invaluable in ensuring the success of our upcoming events.

TISU Baby
Estonia
10 days using the app
December 11, 2023

Still new the plugin itself, but it appears to do as it promises. A very seamless way to show customers wholesale prices.

The support, however, is outstanding. If there are any problems they address it right away. And they provide extra help like styling pages, etc. that other companies would charge extra for.

Snus Source
Thailand
2 months using the app
BSS Commerce replied December 14, 2023

Thank you so much for your 5-star rating!

We really appreciate you taking the time to share your experience with us and we're glad to know that you found our plugin to do as it promises - with a seamless way to show customers wholesale prices. We also really appreciate you mentioning how we have outstanding support and that we provide extra help with in addition to any other problems you may need an extra hand with.

Thanks again!

April 17, 2024

The customer service is really great and endeavours to answer all questions and help you quickly. The app sometimes rounds the prices a bit strangely. But I can recommed 10/10

Ccell Supply Europe
Germany
About 1 month using the app