Reviews (853)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.

October 27, 2022

Great app, only just started to use it but brilliant support when you need it with fast and helpful responses

Animal Crackers
United Kingdom
26 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 1, 2021

5/5 Stars!! This B2B App works well on all ends and has many features that are pretty useful for a B2B Shop. We use the custom pricing as well as the quantity break pricing and everything is working fluently with the Shopify checkout. The registration process is great too, we can approve a customer, before he can buy at a discounted price. The Support and Developer Team is simply great, too! Steph and her Team were exceptional in customizing the App to our needs. They answered really quick and could manage all our input. Leorio did a great job in every aspect and could solve every customization that we needed (he worked overtime to help us!!). On the whole, this B2B Wholesale Solution is an absolute recommendation, if you want to customize your B2B shop to your needs. The price is absolutely fair for the great features they offer!

WDW Shop
Germany
26 days using the app
March 2, 2023

Just got the app set up with a huge thanks to Jolie Nguyen and Le Trung Dong. So far it's doing exactly what it advertises, intuitive to use I didn't have to watch any tutorial to understand how to create rules. If you do need help the support team is very quick.

I'll report back if anything changes as we roll out our wholesale program but so far so great.

Circuit Demon
United States
25 days using the app
BSS Commerce replied March 3, 2023

Thank you for your 5 star review! We are so pleased to hear that you found the setup intuitive and were able to get it up and running with the help of Jolie and Le Trung. We are thrilled the program is meeting your expectations and will report back should anything change. Your kind words are greatly appreciated!

October 16, 2023

All my requirements are fulfilled with this app, and support is also very good and communicative.

My Store
India
25 days using the app
October 20, 2023

The app covers the needs you need to establish B2B standards. The customer service is fantastic, especially Emma, any question or problem that comes up she helps you very quickly and successfully.

This app is a real hit!

JC Toys Spain, S.L.
Spain
25 days using the app
September 19, 2023

This team will work with you to fix any issue you may have. They’ve been great to work with, especially Jennie P.

Rickey's Jerky Wholesale
United States
25 days using the app
BSS Commerce replied September 22, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 8, 2023

Big thank you to Emma C and the tech Hoang Van Luan, I recently upgraded my theme and needed some assitance in getting the app to work correctly. I made a support ticket and received a response very quick!

They both ensured that all of the features needed for my website were installed and worked correctly. The Tax Incl/Excl Display, Wholesale Registration, Custom Pricing & Order Limits all allow me to run my website efficiently. Order Limits is great for limiting the amount of products a customer can purchase or for creating a minimum order. I also found that in my use case I set a list of products to “Maximum Order Amount = 0” and apply to specific customer tags. This way I can limit certain customers from being able to purchase certain products. Which is great if you have products only available to specific customers e.g. wholesale vs normal.

There are plenty of other features I see myself using in the future such as the shipping rate. So I can exclude customers with business courier account from shipping fees allowing them to be charged the exact amount to there account. Overall I am very happy with the app itself and the customer support I received from Emma and Hoang. If it weren’t for them I don’t know where I’d be! Amazing overall service.

MYOG UK
United Kingdom
25 days using the app
BSS Commerce replied March 9, 2023

Thank you so much for your kind 5-star review! We are delighted to hear that you are so pleased with the Tech guy Hoang Van Luan and our support agent Emma C as well as the features of our app that allowed you to configure your website efficiently. Appreciate a lot for giving us this chance to serve you and we really appreciate your kind words. Thank you for the recommending our app and we look forward to assisting you even better in the future.

March 17, 2022

Top class app which caters for b2b and b2c. A one stop app for etailers. Customer service is professional and efficient. Highly recommended

Screenshelf UK
United Kingdom
24 days using the app
BSS Commerce replied March 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 2, 2023

We have been using this app from the beginning of the launch of our website and i have to say that i am very happy with this choice, by far the most complete and the team is really easy to join by chat. Thanks so much to June Nguyen and dev Cuong Nguyen Quoc and Hoang Van Luan they help us a lot and understand very well our needs which allow us to be stronger in our development. We are not using all the options that they have but we will soon because so far everything works GREAT !

Misencil
France
23 days using the app
BSS Commerce replied March 3, 2023

Thank you for your 5-star rating! We are delighted to hear that you have been satisfied with our app from the beginning, and that the developers have been so helpful in working with you and understanding your needs. We are so glad that everything is working great for you, and thank you for your ongoing support.

December 1, 2022

Thanks to June Nguyen, AnhTV, and Cuong NQ for their professional, courteous, and timely assistance. So far, we're pleased with the app, especially the customer support. June's response time and patience in helping us fit the app's functionality to our specific needs are much appreciated. The quick and helpful support certainly made setting up the app much more straightforward. Thanks again to your whole team for their continued support and thoughtful communication.

Wholesale Daybreak Seaweed
United States
23 days using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!