BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Reviews (846)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing B2B operations on Shopify, highlighting its volume discounts, custom pricing, and VAT handling. It integrates smoothly with various themes and offers a user-friendly interface. The customer support is praised for its responsiveness and problem-solving capabilities. Its customization options provide flexibility and a cost-effective alternative to more expensive platforms.

December 18, 2023

Flog Industries
United States
7 months using the app
BSS Commerce B2B replied December 25, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

April 15, 2024

Riva Precision
United States
4 months using the app
March 6, 2024

Polymaker US Wholesale
United States
2 days using the app
January 19, 2024

Unseenfootwear
Jersey
2 days using the app
BSS Commerce B2B replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

October 3, 2023

B2B Pure Green Cosmetics
Austria
About 2 months using the app
January 4, 2024

GetNaloxone.ca
Canada
About 7 hours using the app
June 16, 2025

This app help me a lot and enough for b2b function. I don't need to use Shopify plus - which is too expensive.

workwearBOB.ch
Switzerland
June 13, 2025

The support is amazing, very quick and straight to the point.
There are many many options and if there is something you cant do yourself the support staff will make sure it will happen.

Shout out to Emma!

Officebrands.shop
Netherlands
BSS Commerce B2B replied June 15, 2025

Thank you so much for the awesome feedback! We're so glad to hear our support team – especially Emma – could be there for you quickly and effectively.

It means a lot to know the app is meeting your needs, and we’re always here if there’s anything more we can help with! 💪✨

June 12, 2025

The support for this plugin is fantastic. A solution is always found and you always get a quick response. Customised conditions and rules make it so easy to use. Shipping costs can be assigned per customer group. We chose this plugin mainly because of the customised prices. The customer management is easy to configure. We are currently in the process of integrating BSS B2B Solutions into our shop and are very satisfied.

Maul Ledermanufaktur
Germany
BSS Commerce B2B replied June 15, 2025

Thank you so much for the thoughtful feedback! We're thrilled to hear you're finding the app flexible and easy to configure for your B2B setup.

It’s great to know that the customized pricing and shipping features are working well for your store – and we're especially glad our support team could be there whenever needed.

We’re excited to keep supporting your integration journey – and always here if you need anything along the way!

June 3, 2025

Great customizable registration form and tags settings, also great support, they help me a lot with setup my BBS app into my store.

Thermal Decor
Bulgaria
May 26, 2025

The developers and techs have been extremely helpful with helping me setup.

App looks like it has all the functionality you need for good, efficient wholesale pricing.

My Store
United States
May 22, 2025

BSS is wonderful
Jonas helped me a lot, THANKS YOU SO MUNCH.

GoodAchat
France
October 2, 2024

Great app for B2B and for „BOGO“ (Buy one, get one). Very responsive support, especially Jonas. I highly recommend this app.

raumbox
Germany
7 months using the app
BSS Commerce B2B replied October 4, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

August 21, 2024

Support funktioniert gut. Jolie konnte bisher in den meisten Fällen relativ zügig helfen. Wird aber auch gebraucht, da doch einige Dinge noch speziell auf den Shop angepasst werden müssen.

Offroad Manufaktur Shop
Germany
About 1 year using the app
BSS Commerce B2B replied August 23, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

August 17, 2024

App works as advertised but what makes it stand out above the rest is the level of customer service. Jonas has been so much help throughout the process of setting up customer registration forms and the rest of it.

Capitalcliff Ltd
United Kingdom
22 days using the app
Edited May 6, 2024

Always very responsive to add ant additional features or customise others. Very happy with them all.

ThailandSnus.com
Thailand
9 months using the app
BSS Commerce B2B replied September 6, 2023

Thank you so much for your 5-star rating!

We're so glad that you had a positive experience with our agent and that everything worked just how you wanted it from day one.

We appreciate your feedback.

April 19, 2024

The team have been brilliant from start to finish. They helped us quickly and effectively.
Many thanks

Villager Jim Trade
United Kingdom
About 2 months using the app
April 17, 2024

The customer service is really great and endeavours to answer all questions and help you quickly. The app sometimes rounds the prices a bit strangely. But I can recommed 10/10

Ccell Supply Europe
Germany
About 1 month using the app
April 16, 2024

I am extremely satisfied with the excellent service provided by Emma and Jonas from B2B. They have resolved all my doubts, helped me install the app on my store, and I am completely satisfied with the responses and attention they have provided. Highly recommended!

Gaon Store
Mexico
12 days using the app
March 19, 2024

Amazing support staff! Fixed the issues straight away and answer questions very quickly, brilliant app for my wholesale business! Thank you

Collect & Display | Wholesale
United Kingdom
24 days using the app
BSS Commerce B2B replied March 22, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

March 11, 2024

Great service, very useful and kind.

BeBe Bold Europe
France
14 days using the app
January 29, 2024

Super easy to use and really friendly and quick customer service!

Delectable Garden
United States
6 days using the app
January 23, 2024

"I recommend this app. I had issues with it, but they were promptly and seriously by the app developer."

Bena
Netherlands
9 months using the app
January 18, 2024

Excellent support.

cigtrus.com
United States
29 days using the app
BSS Commerce B2B replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

January 16, 2024

My Store
Singapore
5 days using the app
BSS Commerce B2B replied January 21, 2024

Thank you so much for such a valuable review.

However, since you left a 4-start review, it seems like you haven't been 100% satisfied with our app. Could you provide us some more feedback so that we can assist much further and help to revise your experience?

Looking forward to hearing from you again at "support-sbc@bsscommerce.com".

December 21, 2023

Easy way to make our store selling for B2B, we recommend it !

COTTON DIVISION - PARIS 2024
France
2 months using the app
BSS Commerce B2B replied December 25, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

November 30, 2023

i am fully satisfied with Jocelyn.

Shopperr
India
2 days using the app
BSS Commerce B2B replied December 6, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

November 27, 2023

Dealing with our theme was like navigating a labyrinth in the dark, but Emma and her squad of tech wizards at the support team turned on the lights for us. They tackled our peculiar challenges with the finesse of a cat burglar, swift, efficient, and so smooth that we barely had to lift a finger. And let's talk about their B2B/Wholesale Solutions - it's like finding a treasure trove in the world of Shopify. We're currently just skimming the surface of this feature goldmine because, let's face it, our business model is as straightforward as a drag race. But, boy oh boy, the customization options are like an all-you-can-eat buffet, waiting for us to pile our plate if we ever crave more complexity. Bottom line: Phenomenal products, stellar team. They're not just recommended; they're like that secret ingredient you never knew your business recipe needed.

Tranquility Hemp
United States
13 days using the app
BSS Commerce B2B replied November 30, 2023

Thank you so much for your 5 star rating!

We are truly grateful and pleased to hear how well our team and products worked for you. Your kind words and appreciation mean a lot to us and help motivate us on a daily basis. We look forward to continuing to be your go-to source for all your B2B/Wholesale Solutions needs!

November 21, 2023

Emma has been wonderful to work with. The app has all the functions I was looking for. A few minor fixes needed to be done but the team took care of it immediately

BulkCustomTumblers
United States
7 months using the app
BSS Commerce B2B replied November 23, 2023

Thank you so much for your 5 star rating!

We are thrilled to hear that you've been pleased with Emma's help and that the app had all the functions you needed. We highly value customer satisfaction and appreciate you choosing to work with us. We're glad that we were able to take care of your minor fixes in a timely manner.

Thank you for your continued support!

November 9, 2023

Questa app ha superato le mie aspettative! L'eccezionale servizio clienti di June e le prestazioni impeccabili dell'app Shopify lo rendono un must. Altamente raccomandato!

GHOSTBUSCLUB
Italy
About 1 month using the app
BSS Commerce B2B replied November 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

November 5, 2023

I have found this app to be extremely useful in implementing different pricing for various customer groups. The development team was very helpful in assisting me with the installation, and the customer service representatives have been exceptionally friendly and responsive. In particular, I'd like to express my sincere gratitude to Emma for her outstanding patience and support, as well as to her colleagues. Thank you!

Velotric-development
United States
5 days using the app
BSS Commerce B2B replied November 10, 2023

Thank you so much for your 5 star rating!

We are thrilled that you found our app to be useful and that our installation team and customer service representatives have been friendly and responsive. We are particularly grateful for your kind words about Emma and the team's dedication and support.

We appreciate your review and all the positive feedback!

October 27, 2023

I needed help customizing my theme with a new price rule and the B2B/Wholesale support team helped me very quickly and very well. I'm really extremely satisfied with the service and the product! Thank you Jocelyn and team!

VFG VON UND FÜR GEBÄUDETECHNIKER GmbH
Switzerland
About 2 months using the app
October 16, 2023

All my requirements are fulfilled with this app, and support is also very good and communicative.

My Store
India
3 days using the app
October 9, 2023

Wonderfully made app. Helpful for wholesalers like ourselves. Lots more optionality than most of their competitors. They also have a reasonably lengthy free trial to try their app out with.

FishingQuality.com
United States
17 days using the app
September 7, 2023

Glitz Your Life
Australia
About 1 month using the app
BSS Commerce B2B replied September 8, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

September 4, 2023

High Group Limited
New Zealand
About 1 month using the app
BSS Commerce B2B replied September 6, 2023

Thank you for your 5-star rating!

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

August 21, 2023

This app is great and has many smart tools.
June from the support team helped me with all my questions.
I can recommend this app to anyone who wants helpful support and a very comprehensive app.

Elevated Enterprises
Czechia
7 days using the app
BSS Commerce B2B replied August 31, 2023

Thank you so much for your 5-star rating!

We are so pleased to hear how much you appreciate the smart tools and comprehensive app. It is wonderful to hear that our support agent was so helpful and accommodating.

We really appreciate your recommendation!

August 18, 2023

great functions and very supportive from the customer sales team. they always take my enquiry as priority and I can be relax untill it is fixed

ASE Technology
Australia
About 1 month using the app
BSS Commerce B2B replied August 22, 2023

Thank you for your 5 star rating!

We are thrilled to hear that you appreciate the great features of our product and the excellent customer service from our team. It is our priority to ensure that your inquiries are addressed and that you can remain worry-free until all issues are resolved. We appreciate your positive feedback and are always looking for ways to further improve.

Thank you for being a valued customer.

August 17, 2023

I am happy with this apps capability on setting up wholesaler accounts log in and the pricing setting up with quantity tier purchase discounts. The support team are are so responsive so solving my issue. Emma helping me alot in solving all the issue and she will keep me update the issue solving status all the time. Thanks whole developer team

Eagle Treats
United States
22 days using the app
BSS Commerce B2B replied August 22, 2023

Thank you for the 5 star rating!

We are very pleased that you are happy with this app and that you find the capabilities on setting up wholesaler accounts and the pricing setup with quantity discounts helpful. We appreciate your kind words about our support team and we are glad the issues you were facing were resolved to your satisfaction.

We are thankful for your positive feedback and we are honored to have you as one of our customers. Thank you!

August 16, 2023

Just had contact with B2B/Wholesale Solution due to a compatibility problem. They were prompt in answering and within 24 hours they had solved the problem. Thumbs up. That was fast

VisionLine
Denmark
1 day using the app
BSS Commerce B2B replied August 18, 2023

Thank you so much for your 5-star rating!

We are thrilled that you had such a great experience with B2B/Wholesale Solution and had your problem resolved within 24 hours. We are committed to providing our customers with the best and fastest service possible.

We appreciate your support!

August 16, 2023

What a customer support and experience
replied in less than one minute and did not leave the chat till solving the issue
with such high level of dedication and support , definitely I will recommend them

Distoz
Australia
5 months using the app
BSS Commerce B2B replied August 18, 2023

Thank you so much for your 5-star rating!

We're so pleased that we could resolve your issue quickly and our customer support was able to help you with such dedication and support. We truly appreciate your recommendation and always strive to provide excellent service!

July 26, 2023

App is user-friendly and practical for daily task management. Its intuitive functionality allows for efficient organization. Jolie's integration adds a touch of elegance and simplicity.

Oricare B2B
Romania
7 days using the app
BSS Commerce B2B replied August 7, 2023

Thank you so much for your 5 star rating!

We are delighted that you have found our app user-friendly and practical for daily task management, with intuitive functionality and elegant and simple integration.

We appreciate your support.

July 17, 2023

The team at BSS Commerce have been the absolute best at helping us get set up with our new B2B store functionalities. Their apps are quite comprehensive but they are always on hand to assist in customizing the look of their widgets, any questions or concerns you might have and of course the app set up itself if anything seems a bit too tricky.

They are very responsive and friendly, which is why we will always choose them over others on the market.

Thanks for being there for us guys!

EL & aA

andAndrea Wholesale
United Arab Emirates
About 1 month using the app
BSS Commerce B2B replied July 24, 2023

Thank you so much for your 5-star rating!

We are so pleased that you have been satisfied with the services provided by BSS Commerce and all the help they have given to you. We are committed to providing excellent service and being there for our customers. We are always grateful to hear how happy our customers are, and your kind words mean a lot to us.

Thanks again!

July 6, 2023

I worked with an agent called Emma and she was so helpful and resolved all the issues I raised. She even worked beyond her closing hours to urgently respond to my queries.

She promised to get in touch the following day and she did. She also stayed to ensure all my issues were resolved while also providing guidance on things I needed to change to see value.

SFH Access
Nigeria
1 day using the app
BSS Commerce B2B replied July 6, 2023

Thank you so much for your 5 star rating!

We appreciate your wonderful feedback about our agent. It is so great to hear that your experience with her was so positive and that she went above and beyond to make sure your needs were met. We are so happy that the agent was able to resolve all the issues you raised and provide you with the guidance that you needed.

Thanks again for your supportive review!

June 16, 2023

After thoroughly testing the B2B/Wholesale Solution, I can confidently say that it is a top choice for businesses seeking an efficient and user-friendly solution. Its robust feature set, excellent performance, and competitive pricing make it stand out among its competitors. I would highly recommend the B2B/Wholesale Solution to any business looking to optimize their wholesale operations and enhance customer satisfaction.

IFM Supply
United States
About 1 year using the app
BSS Commerce B2B replied June 20, 2023

Thank you so much for your 5-star rating and great review!

We are thrilled to know that you thoroughly enjoyed testing our app and found it to be a top choice for businesses seeking an efficient and user-friendly solution. We are truly grateful for your kind endorsement of its robust feature set, excellent performance, and competitive pricing. We are humbled that you would highly recommend the B2B/Wholesale Solution to any business looking to optimize their wholesale operations and enhance customer satisfaction.

Again, thank you so much.

June 14, 2023

This is the perfect App when it comes to B2B Wholesale. The support is amazing. They answer within Minutes and can even fix issues remotely via shop access.

Well worth the money!

I wholeheartedly recommend this app for any wholesale business.

Railshop
Austria
14 days using the app
BSS Commerce B2B replied June 15, 2023

Thank you so much for your 5 star rating and your kind words about our app.

It means a lot to us that you found that This is the perfect App when it comes to B2B Wholesale and that the support is amazing. We are delighted you found the app to be well worth the money and would recommend it for other wholesale businesses.

Thank you again!

June 8, 2023

I like very much this b2b app for my wholesale business and hope it will helpful to grow. I am new for this app but hoping to get more idea. Till now I am fully satisfied with this app and also customer service is great.

kanchancashmere
Nepal
2 months using the app
BSS Commerce B2B replied June 15, 2023

Thank you for your rating!

We're thrilled that you like the B2B app and hope it helps your business grow. We appreciate your positive feedback and value your satisfaction with the app and customer service. Thank you for trying us out!

May 30, 2023

I was able to easily set up a wholesale order form with a little help from customer service. They were responsive and it is all working exactly as I would like!

Absinthia's Bottled Spirits
United States
About 2 months using the app
BSS Commerce B2B replied June 7, 2023

Thank you so much for your 5 star rating!

We are thrilled that our customer service team was able to provide you with the help needed to easily set up your wholesale order form. We appreciate that you found them to be responsive and that everything is working as you expected.

May 22, 2023

Changing from using a previous wholesale app, the functionality of this app is something we are really looking forward to providing a great experience for our customers. The help and response to question in getting this changed over and set up has been first class.

AMA Sports
Australia
3 months using the app
BSS Commerce B2B replied May 29, 2023

Thank you so much for your 5-star rating! We are so pleased that the functionality of our app has been a great experience for our customers and that you have had first class help and response to your questions in getting setup. It's always our aim to provide the best service possible!

May 22, 2023

Perfect support, we only need a small part of this plugin and for this reason its little bit more pricey. But I have not found an alternative, so Im giving 5 stars

MJakes.com
Czechia
About 2 months using the app
BSS Commerce B2B replied May 22, 2023

Thank you so much for your 5 star rating!

We are delighted to hear that you find our plugin to be of great support, and that it is worth the higher price than alternatives you may have looked at. We are so grateful for your support and recognition.

May 11, 2023

The best customer support I have come across ever. They are so quick to respond and action the changes we needed for our B2B site. 10/10 customer service. Many thanks from Team Gibsons Games

Gibsons B2B
United Kingdom
8 months using the app
BSS Commerce B2B replied May 16, 2023

Thank you for providing us with the 5-star rating and for your kind words!

We are glad to hear that you had the best customer support experience ever and that our quick response and action have met your requirements. We are grateful for your appreciation of our customer service.

Thank you, Team Gibsons Games!

Edited May 4, 2023

Early in the process but the team has been very helpful answering my questions and walking me through the process. Very satisfied so far!

Alchemic Gaming Supplies
Canada
About 23 hours using the app
BSS Commerce B2B replied May 10, 2023

Thank you so much for your positive 5-star review! We are so glad to hear that you had a great experience with our team. We are always striving to provide the best customer experience and are glad to hear that your experience was a positive one. Thank you again and we look forward to serving you in the future!

April 26, 2023

does what it says and support is fast, professional and efficient. Will be looking at their other apps

Goodie Pantry
Hong Kong SAR
About 24 hours using the app
BSS Commerce B2B replied April 27, 2023

Thank you very much for your wonderful 5-star rating. We are thrilled to hear you had a great experience with our product. We are pleased it does what it says and that you found the support fast, professional and efficient. We truly appreciate your positive feedback. Thank you for your support.

April 20, 2023

Awesome customer service, very responsive. Jolie Nguyen and our dev Dao Van Phu were very helpful and made sure to answer all of our questions!

Foreside Home & Garden Wholesale
United States
16 days using the app
BSS Commerce B2B replied April 27, 2023

Thank you so much for your 5 star rating! We are so happy to hear that you had an awesome experience with our customer service in which they were very helpful and answered all of your questions!

April 20, 2023

Great app, and great service! I strongly recommend it. Emma and the tech guy are enthusiastic and professional. Love love love.

DeerValley Direct
United States
6 days using the app
BSS Commerce B2B replied April 25, 2023

Thank you so much for your 5-star rating! We really appreciate your positive feedback about the great app and fantastic service! We love hearing that our agent and the tech guy are enthusiastic and professional – it’s always great to hear that our team is providing excellent support. Thanks again!

April 14, 2023

The app seems to work well so far. And the support is really helpful. I'm looking forward to seeing how the app performs when our website goes live.

GrnBrd
Australia
About 1 month using the app