Sales and conversion optimization
Back In Stock: Customer Alerts

Back In Stock: Customer Alerts

by SureSwift Capital

Notify your customers when products are restocked: Email & SMS

4.9 of 5 stars(229 reviews)
Free plan available. 14-day free trial.
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Automated Email & SMS Alerts

Customers can sign up to receive an email or SMS Text Message the moment a product is back in stock.

5 Minute Setup

Takes minutes to install. No coding required. Try it out -- what do you have to lose?

Easy to Customize

Personalize for your theme, or make your own button with our JavaScript API. Email template access powered by Liquid. We support any theme.

About Back In Stock: Customer Alerts

Stop losing sales when inventory runs out.

Featured on a blog? Cracked that AdWords campaign? Your store can see a surge of visitors in moments. Awesome! But what if your inventory sells out?

Don’t lose sales when your inventory runs out. Back in Stock makes it easy for customers to sign up for a Back in Stock alert (Email or SMS Text Message). When you restock products the waiting customers are alerted instantly to bring them back to your store and complete the purchase.

Back in Stock is simple to setup and runs automatically.

Email messages that convert

Back in Stock works on the product variant level: customers are notified when the specific size or color they want is restocked. This gives you impressive rates of engagement and conversion.

Back in Stock brings customers back to your store and helps you convert those sales you otherwise miss with in stock notifications.

Simple setup. Powerful customization.

Installation is simple and takes less than 30 seconds. Simply hit Get App and a button saying ‘email me when available’ will immediately appear on all relevant product pages. We support a wide variety of themes out of the box. Optionally add SMS Text Message capability to your store and your customers can choose to be notified via email or SMS, which ever they prefer.

This button automatically connects to a Back in Stock pop-up form that has a field for email address and a drop-down menu for product variants.

Want to to build something custom?

  • Create custom experiences with your own button or use our flexible JavaScript API.
  • Edit the email template with Liquid - just like Shopify.

Scalable, stable, and supported

Back in Stock has been serving Shopify stores since 2011. We’ve grown with Shopify and support some of the largest Shopify stores on the platform. We regularly release updates and improvements to our platform.

Great for flash sales, coming soon, and even pre-orders

Get Back in Stock setup for your next flash sales or coming soon collection and start collection customer sign ups today. Measure demand to assist your forecasting with our in stock alerts App.

Integrates with

  • MailChimp,
  • Klaviyo,
  • Shoelace retargeting,
  • Constant Contact,
  • Campaign Monitor

See the app in action

Explore how the app works in an example store.

View example store

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Support

Pricing 14-day free trial

See all pricing options
Free

Free

  • Send 5 email notifications / month

  • Activity reports & data exports

Startup

$19/month

  • Send 100 email notifications / month

  • Activity reports & data exports

  • Connect to Mailchimp, Klaviyo & more

Small Business

$39/month

  • Send 500 email notifications / month

  • Activity reports & data exports

  • Connect to Mailchimp, Klaviyo & more

  • Connect to Shoelace Retargeting

Medium Store

$59/month

  • Send 5,000 email notifications / month

  • Activity reports & data exports

  • Connect to Mailchimp, Klaviyo & more

  • Connect to Shoelace Retargeting

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.9 of 5 stars
 Based on 229 reviews

  • 5 of 5 stars
    93% of ratings are 5 stars
    (213)
  • 4 of 5 stars
    4% of ratings are 4 stars
    (10)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    2% of ratings are 1 stars
    (4)
View all 229 reviews

Most recent reviews

Curious Makers

Rating
5 of 5 stars
Posted
April 2, 2020

This is such a great app. I've previously used it on other stores and have just added it to my own website. Customer support is fantastic. Would highly recommend.

Coastal Crew

Rating
5 of 5 stars
Posted
March 20, 2020

This is a fantastic app that has been critical in capturing orders when we are out of stock. The notifications that go out when we are in stock again drive immediate revenue. The support team here is top notch.

Developer reply

March 21, 2020

Thank you for your review and feedback. Happy we were able to help out and if you ever have any questions in the future, just get in touch!

Grassroots Baby

Rating
5 of 5 stars
Last edited
April 6, 2020

My Shopify theme wasn't already supported, but a quick email to support and they had it up and running quickly! They were even kind enough to move and change the button on my product page to get it exactly how I wanted it. My customers are very excited for text alerts when items come back in stock, and started signing up for them right away!

30 Day Update: We are still loving this app! It’s helping me plan my orders to be sure I get enough of those in demand products, streamline our restock alerts, and save time by automating them!

Developer reply

March 10, 2020

Thank you for your review! We are always happy to take a look at a new theme to create an integration or make some changes to get it looking 'just right'. If you ever need anything in the future, just get in touch!

View all reviews