Reviews (873)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available, boosting sales and customer satisfaction. It integrates smoothly with Shopify, offers customizable notification options like email, SMS, and push alerts, and provides detailed reports on product demand. The app handles large SKU volumes well, and the support team is noted for being responsive and helpful with technical issues.

December 30, 2024

Amazing app I’ve used for years. It’s a breeze to install and customize. I love the detailed reporting it gives on notifications sent, notifications converted and notifications that haven’t converted. Great if you are a smaller store or if your email platform doesn’t offer a back in stock trigger.

The Frye Company
United States
Over 5 years using the app
December 18, 2024

We've used this app for YEARS! It is so simple and really helps us know what items to bring back for customers as well as notifying the customer when the item the want is back in stock! Highly recommend!

Arrow Twenty Two
United States
Almost 8 years using the app
November 20, 2024

This is the SINGLE BEST APP we have added to my Shopify store. It is a revenue generator and makes our clients so happy. I've started requesting the shops and businesses that I shop with add it to their shop.

For Pete's Sake Pottery
United States
Over 4 years using the app
HEL SG PTE LTD replied November 27, 2024

We love seeing this! Our only mission is to boost your sales, while making it super easy for you and your customers. Thanks for sharing your enthusiasm!

January 14, 2025

​Very useful app. Simple to use, with an intuitive interface. 5 stars - definitely recommend.

ARK Skincare
United Kingdom
About 6 years using the app
November 25, 2024

Simple, effective app that has really allowed us to drive sales even when we are out of stock!

Sunski
United States
Over 5 years using the app
January 8, 2025

Great tool to capture sales for new and preorder products with a very solid support team and several customizable options tailored your business approach

METEOR GEM
United States
Almost 4 years using the app
January 17, 2025

Good app to use, we did have a small issue where customers were notified when stock wasn't available, but we were credited for the emails that were sent out, but this was never resolved by the developers team. The only thing I would mention is that if you have stock delays of over 2 weeks, people who signed up, up to 4 weeks previous never seem to return. But this is just something we have noticed from our customers, not a problem with the app.

eze™ Mattress
United Kingdom
Over 1 year using the app
October 9, 2024

We are very pleased to be back with back in stock after temporarily going across to another pre-order app that also offered a back-in-stock function.
Back in stock provides excellent functionality, ability to communicate effectively with potential customers and valuable statistics.
Highly recommended by needessentials - we are a direct to consumer colective of surfers who responsibly design highest quality wetsuits and surfing essentials using the best manufacturing and materials. No branding, packaging or retail markups.

needessentials
Australia
About 7 years using the app
December 18, 2024

Really pleased with the app functionality, ability to customise and also the support when needed, would definitely recommend.

lovethatleaf
New Zealand
About 2 years using the app
October 23, 2024

Great app!

Easy set up and straight forward settings options, good customization and helpful support when required

Cernucci
United Kingdom
Almost 5 years using the app