Back In Stock: Customer Alerts

Back In Stock: Customer Alerts

by SureSwift Capital

Notify your customers when products are restocked: Email & SMS

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    93% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (3)
  • 1 of 5 stars
    2% of ratings are 1 stars
    (8)

All reviews

1 - 10 of 407 reviews

Deramores

Just recently replaced a very old theme on our store but could not work out the integration, quickly dropped support a line, and they got back to me same day and did the integration there and then, great service that other apps could learn from.

Wild Oak Boutique

This app didn't work for our store. Customer service was slow to respond to the issue, and responded by asking us to delete and re-install the app. We did that and it still didn't work. We again emailed customer support and never heard back. Will need to look for another solution.

Mignonnette London

Great app. Super fast support - took the time to understand my needs and found a great solution.
These guys are awesome. Get this app.

VMC Chinese Parts

We have been using Back In Stock for a couple of years now. We sell parts for motosports units, and customers were asking us all the time to let them know when we got something back in. This simple app provides the perfect way for customers to get notified without the hassle of us trying to keep track of our customer requests. A second bonus is that when you see a bunch of folks waiting on a specific item, you know you need to order some more. I highly recommend this product.

USA Dinnerware Direct

The Back in Stock app is the greatest thing since sliced bread. Outrageous return on such a small investment. Our results are off the charts. Highly recommend to everyone with a Shopify store!

Rumpl

Seamless. Great for both the customer and marketing. Set it and forget it and watch sales come in automatically when your product restocks.

Salikas Panini

Works very well, fast customer support, BUT it doesn't support a multi-lingual site (if all languages are under one domain). Unfortunately....

Pure Female

It works very well for us. We often sell out quickly and then we get some back in return. Our customers can easily sign up on their sold out size to get notified if it will come back in stock. The app is easy to personalize and support is very good. We have used it for almost a year.

Max and Neo

This app works fine but is priced wrong. It should be priced by number of emails vs a monthly limit. The way most stores will use it will hit the limit every month making the lowest plan worthless. When a product goes out of stock for us, it is out of stock for a month or two. We may not send an email for many months because a shipment hasn't arrived. However, once a container arrives a ton of products get back in stock, there are 500 people waiting and we always hit the email limit. So we can go 4 months paying $20 for no emails and then when we really need this app, it throttles us down and we can only send out 100 emails and need to pay more? It would be nice if we could just roll over our unused emails each month. We switched to a free back in stock app that is just as good and has no limits.

Developer reply

April 16, 2021

Hello, thank you for leaving us a review; just wanted to leave some feedback to let you know we this is something we are currently working on; notifications that do not expire that you can just buy in 'packs'.

If you can get in touch with us on support@backinstock.org I would be happy to provide more info.

Chula Aesthetics

New to it and so far it's been q great experience. technical support response time was SUPER QUICK, helpful, and nice.

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