Reviews (866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

November 20, 2024

This is the SINGLE BEST APP we have added to my Shopify store. It is a revenue generator and makes our clients so happy. I've started requesting the shops and businesses that I shop with add it to their shop.

For Pete's Sake Pottery
United States
Over 4 years using the app
HEL SG PTE LTD replied November 27, 2024

We love seeing this! Our only mission is to boost your sales, while making it super easy for you and your customers. Thanks for sharing your enthusiasm!

October 9, 2024

We are very pleased to be back with back in stock after temporarily going across to another pre-order app that also offered a back-in-stock function.
Back in stock provides excellent functionality, ability to communicate effectively with potential customers and valuable statistics.
Highly recommended by needessentials - we are a direct to consumer colective of surfers who responsibly design highest quality wetsuits and surfing essentials using the best manufacturing and materials. No branding, packaging or retail markups.

needessentials
Australia
About 7 years using the app
November 25, 2024

Simple, effective app that has really allowed us to drive sales even when we are out of stock!

Sunski
United States
Over 5 years using the app
October 15, 2024

Easy to install, use, track. Effective in getting sales results. Very reliable. Been using this app for a few years now and never had any problems with it.

Waddaplaya Golf
Singapore
Over 3 years using the app
October 23, 2024

Great app!

Easy set up and straight forward settings options, good customization and helpful support when required

Cernucci
United Kingdom
Almost 5 years using the app
October 29, 2024

Warning! If you expand and sell from different locations, this app will not work for you!
We noticed restock alerts were being sent to our customer waiting list for location A even though we never restocked anything for that location.
Makes the whole app pointless and customers even more frustrated as they still cannot purchase. This is definitely not a feature you want and should have been pointed out when installing the app.

Labo Mono
United Kingdom
Over 4 years using the app
September 16, 2024

Have used this app for quite a while and it's always been reliable, and has definitely helped to let customers know when products are back in stock, and subsequently we have received purchases for those products. Reasonably priced too!

EQUISK
Australia
About 2 years using the app
October 30, 2024

Very helpful ap that connects you with your customers and keeps them loyal.

Tosho Knife Arts
Canada
Over 7 years using the app
August 30, 2024

The "Back in Stock" has been a game-changer for my store. It automatically notifies my customers via email when an item is restocked, which has significantly boosted sales. The setup was easy, and the app integrates seamlessly with Shopify. My customers love the convenience, and I appreciate how it helps turn missed sales into opportunities.

Fruity Booty
United Kingdom
Almost 5 years using the app
HEL SG PTE LTD replied September 5, 2024

Outstanding for you to share this feedback -- that's how Back in Stock is supposed to work! Thanks for letting us know and please message us anytime if we can help or improve anything for your shop.

October 7, 2024

This app has really helped me gage what my customers are looking for us to restock. It’s supper helpful and has help us generate a lot of revenue.

DaintyByBey
United States
Over 3 years using the app