Reviews (772)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available, boosting sales and managing pre-orders effectively. It features customizable email and SMS notifications, supports product variants, offers detailed reports, and integrates smoothly with Shopify themes. Merchants appreciate the easy setup, responsive customer support, and reliable performance, enhancing both sales and customer satisfaction.

January 12, 2026

Hands down one of the best apps available in the App store.
I believe we've been using this app now going on nearly 10 years and it's definitely worth having.

The team behind the app are always helpful and happy to assist with any queries or concerns. I can't recommend Back in Stock enough!

Onesies Downunder
Australia
Over 8 years using the app
December 22, 2025

Was a great functional tool to use for a number of years with our business. The CX team were always quick to respond and resolve any queries we had. Whilst our business needs have progressed, resulting in the requirments of multiple warehouse locations, this platform works very well for a single warehouse business.

Babyboo Fashion
Australia
Over 7 years using the app
December 20, 2025

I can not recommend this app at all and I would stay far away from it.
It is super expensive and have only functioned as it should for about one month in total - we have used it for over 1 year and it has caused us SOO much problems and the chat support is very unresponsive. A majority of the months we have used it the Back in Stock function has not worked/showed on the site. Stay away from this app - there are 10 other apps doing the same thing for a fraction of the price.

BabyMocs
Sweden
Almost 7 years using the app
November 25, 2025

Been using the app for many years on 2 stores, it works well and support is responsive (support got better through the years). I appreciate it can send back in stock reminders both by emails and SMS.

Cambio & Co.
Canada
Over 5 years using the app
December 4, 2025

We are very glad to have this app on our site because back-in-stock requests is a big ask from our customers. The setup is easy and works well. Also, the support team has been really helpful and responsive. They kept me updated throughout the process and clearly explained what they were doing to address our issue. We needed the Back-in-Stock feature to work for products with no previous inventory history, and they took the time to understand our current setup and guide us on possible solutions. Appreciate the effort and communication! TY!

Climb On Equipment
Canada
Over 2 years using the app
December 1, 2025

I fully recommend this app. Back in Stock is an essential application in all my stores. We use it in www.lepetitemarie.com since the beginning and has helped us to:

- Control much more the stocks.
- Be able to not loose sells.
- Make profit, sending notifications to the customers.
- Recover new purchases from the customers.
- It also helps if you need to launch a pre-sale.

The appliacion works fantastically, it is very easy to use and once is configured, it runs for ever.

A basic in a website.

LePetiteMarie
Spain
Over 2 years using the app
January 6, 2026

Very very valuable partner of our daily work. This app is making things simple and helps us manage the back in stock process smoothly and efficiently with an elegant solution.

האחים גרין - חנות ספרים
Israel
10 months using the app
January 22, 2026

One of the originals and still the best back in stock application for shopify. Features constantly added and support that is second to none.

Travelpro
United States
Over 6 years using the app
January 5, 2026

Great! Works very well and fast communication if any issues. Very happy!

Juliet Dunn London
United Kingdom
About 4 years using the app
December 16, 2025

We need an application that could work with variants (S, M, L) and this one worked perfectly for our store. Customer support was proactive and very help in regards to the installation process. Great product and data collection.

Invicta Kuru
United States
11 days using the app