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Reviews (952)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably recovers lost sales from stockouts with automatic back‑in‑stock emails, SMS, and push alerts that quickly pay for themselves. They find it easy to install, configure, and localize, with clean Shopify integration and helpful demand analytics for restocking decisions. Many long‑term users run it across multiple stores. Support is frequently praised as fast, hands‑on, and willing to implement customizations and new features.
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I have been a long time user, but every time i need it to work, there's a problem. Maybe they should ensure that the thing works, promptly, without fuss, before adding new bells and whistles. Time to look for something else.
Mauro was responsive in implementing a task I needed help with on the app. He was knowledgeable about how to execute and guide me through the interface. With this app we were able to capture and communicate the specific needs of our customers.
Great customer service! Very helpful and the app is great. I love how you can keep up with customers and refer them to different comparable products if the item they are waiting for isn't coming back. Also love using this app to see where demand is and what we should invest and continue producing.
Great app, have used for over 4 years now across 3 different Shopify stores, their live support has always been great and really quick at response and solutions! Thanks for Jay for recently helping out with an issue!
Thank you so much for your support over the years! Means the world to our little team 💚 And isn't Jay fantastic?! We love having him on the team ⭐️
The app has been very useful to our business. Some time ago it stopped working as it wasn't sending out the notifications that something was back in stock but I didn't really chase it up too hard. This week I got the team onto it and they were very responsive and found what was a very simple fix that I hadn't noticed. Nirali in particular was very helpful
So glad to hear! And very happy we could get that fixed for you. Thank you for your review! 💚
This app has done wonders in connecting our brand managers to our customer demand. We recently encountered an anomaly and reached out to their live chat assistant for advice and a possible explanation as to why our alerts were appearing more frequently. I was connected to Leslie H and her attentiveness and personable approach gave me all the answers I was looking for - She even explained things a couple of times over just so I made sure I understood! Exceptional customer service and a pleasure chatting to!
I'm happy with the function of the app, and the price is fair for what it does. I needed some support and ask the support team for assistance with activating the app embed in a new theme we used, and bang! After I got back from lunch, it was done. So I'm overall happy with this app and would recommend it. Leslie Hernandez was the support staff that helped.
It’s working well, the support is particularly good. The app itself slightly misses the mark- but making it work!
great customer service even though the chat got disconnected.
I have received excellent customer support from Manny and Jay over the last few weeks using the APP. Manny has guided me through any questions I have had, and feedback to the developer team some suggestions I had, really happy with the service received :)
