Back In Stock: Customer Alerts
by SureSwift CapitalNotify your customers when products are restocked: Email & SMS
Overall rating Based on 212 reviews
All reviews
The Little Bipsy Collection
Very impressed with the customer service of this app. I am excited to see how much this helps us with ordering quantities! :)
Developer reply
Thank you for your feedback and review. We are happy to help if you ever need anything in the future!
lunagallery
Brilliant ... keeps us updated with what people are wanting, so have confidence to produce more stock. The auto generated form is so helpful. thank you.
Developer reply
Thank you for your review and feedback! Great to hear everything is working out, if you ever need anything in the future just get in touch!
Ivy City Co
We love this app! The only thing we wish we could change is using it as a coming soon option also and change the wording to say Coming Soon instead of Sold Out. Other than that this app is perfect and has done a great job for us!!
Developer reply
This is awesome feedback.
Back in Stock can be used in a "coming soon" or a "sold out", but sounds like you want the ability to do this at the product level. Duly noted! Your feedback helps us make our app better :)
SHITI Coolers
We have started utilizing Back In Stock app for all of our "Coming Soon" products to gather what the interest is for any product we want to release. This app has made us a ton of money and I would highly recommend it for any e-commerce store!
Developer reply
Awesome! This is a great way to gauge demand for an upcoming launch. Glad you guys are using the app in creative ways :)
Portland Apron Company
Back in stock totally pays for itself and works great! Highly recommend if you're looking for a way to notify customers when an item they want is back in stock.
Developer reply
Thank you for your review and feedback, great to hear everything is working and on track. If you ever have any issues, questions or suggestions just let us know on support@backinstock.org.
Rogue Rider Industries
App works as advertised and gives the customer a chance to purchase your product once it is back in stock.
Developer reply
Cheers for the review! If you have a Mailing list for your store you can also add one of our ‘App integrations’ this will let your customers sign-up for your mailing list while signing up for a notification!
If you have any questions or problems, just reach out to support@backinstock.org!
Hercules Candy and Chocolate Shop
When we are out of several items, this app is very handy for prioritizing what to make first - it tells us how many requests we have for each item. It's been a lifesaver.
Developer reply
Thank you for your review. Don’t forget that you can also set a Delivery Policy to limit how many notifications are sent depending on the inventory count of the product.
This is great for limiting how many notifications are sent and really driving the conversion value as much as possible by limiting any lost notifications.
Ever need anything just send us a line on support@backinstock.org.
Hot Miami Shoes
This app works great for me. Customers are able to sign up for email notifications for products that are sold out in their size and I get good data on what my customers are in need of.
Christian Pure
Back in stock notification doesn't work. They ask you to contact support to fix it. They don't even give you a contact form. You have to open up your email client, ask for help, and wait. And also, charging $19/MONTH for software that collects an email and sends a notification is highway robbery. There are more affordable alternatives that work better than this
Developer reply
Hello and thank you for your feedback.
We actually offer a contact link within the Back in Stock dashboard (‘Help and Support’ -> ‘Contact Support’) at the top of every page. We’re standing by to help.
I confirm our app works (99.9% uptime). In rare occasions the app doesn’t render perfectly with a particular theme (maybe this is what you meant?), in which case simply contacting our support team would have solved this for you very quickly.
We believe our pricing to be competitive, but offer a 30 day trial so shops can decide if it’s right for them.
Please feel free to reach out if you have any additional concerns: support@backinstock.org
Kind regards,
The Back in Stock Team
The Cookie Countess
We've been using Back in Stock for 4+ years and have never had a single issue. It's an important part of our customer service. Every time we add a product back into inventory we see a huge uptick in sales thanks to this app. We also use it to drive excitement over new products before they launch.