Reviews (867)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting sales and revenue. It offers seamless Shopify integration, customizable notifications via email, SMS, and push, and provides detailed reports for better inventory management. The easy installation, intuitive interface, and responsive support team enhance user experience and reliability, making it effective for improving customer engagement and understanding product demand.

December 18, 2024

Really pleased with the app functionality, ability to customise and also the support when needed, would definitely recommend.

lovethatleaf
New Zealand
About 2 years using the app
February 12, 2025

Great app and really helps us know what to grow for customers in future.

John Cullen Gardens
United Kingdom
About 1 year using the app
Edited January 21, 2025

The app works great, but the support is not good. I’m trying to connect it to Shopify Flow, which apparently needs to be enabled by them. They told me it was supposedly enabled, but it’s not working, and they haven’t responded in a week :(

Edit: My issue has been resolved, so I can gladly update this review to 5 stars. Thank you James and Leslie for following up.

doto.com.mx
Mexico
14 days using the app
February 4, 2025

Easy to use and if you need help they are really quick to respond!

Allison Ivy Designs
United States
About 2 years using the app
October 9, 2024

We are very pleased to be back with back in stock after temporarily going across to another pre-order app that also offered a back-in-stock function.
Back in stock provides excellent functionality, ability to communicate effectively with potential customers and valuable statistics.
Highly recommended by needessentials - we are a direct to consumer colective of surfers who responsibly design highest quality wetsuits and surfing essentials using the best manufacturing and materials. No branding, packaging or retail markups.

needessentials
Australia
About 7 years using the app
October 23, 2024

Great app!

Easy set up and straight forward settings options, good customization and helpful support when required

Cernucci
United Kingdom
Almost 5 years using the app
October 29, 2024

Warning! If you expand and sell from different locations, this app will not work for you!
We noticed restock alerts were being sent to our customer waiting list for location A even though we never restocked anything for that location.
Makes the whole app pointless and customers even more frustrated as they still cannot purchase. This is definitely not a feature you want and should have been pointed out when installing the app.

Labo Mono
United Kingdom
Over 4 years using the app
October 15, 2024

Easy to install, use, track. Effective in getting sales results. Very reliable. Been using this app for a few years now and never had any problems with it.

Waddaplaya Golf
Singapore
Over 3 years using the app
February 17, 2025

Does what it says on the tin.

Bunbury Boards
Ireland
6 months using the app
October 30, 2024

Very helpful ap that connects you with your customers and keeps them loyal.

Tosho Knife Arts
Canada
Over 7 years using the app