Reviews (860)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

September 5, 2024

This app helps us maximize our conversion rate targeting highly engaged customers with stock updates. A real partner for a multibrand retailer like ours, easy to use and manage.

Oh My Cream
France
Over 7 years using the app
October 30, 2024

Very helpful ap that connects you with your customers and keeps them loyal.

Tosho Knife Arts
Canada
Over 7 years using the app
September 12, 2024

One of the best apps for your business! Highly recommend.

Parthenon Foods
United States
Almost 8 years using the app
August 15, 2024

Great feature and easily integrated with our site. Customer service is excellent too with quick replies and good guidance on solutions.

NRBY
United Kingdom
Over 5 years using the app
August 21, 2024

Great app, super informative and easy to use. Great support. Have only had one small issue over the last two years and it was fixed promptly.

Loop Knitting
United Kingdom
Over 2 years using the app
Back in Stock replied August 22, 2024

This is terrific to hear and thanks for sharing about your experience. Our entire team is here to make it easy and effective for your shop to get more sales. Thanks for giving us a chance to be part of your success.

August 13, 2024

Love this app. Its helpful to let us know what we need to reorder for our customers and will notify them right away when the product is back in stock.

KEYLIME Apparel
Canada
Almost 2 years using the app
July 15, 2024

Does everything it says it should do, easy to build into our theme. We've been using it for over six years now. Support is great to work with, the very few times we've had questions. Far more affordable than other back-in-stock options. Easy to export data to use for reporting.

The Goulet Pen Company
United States
Over 6 years using the app
Back in Stock replied July 26, 2024

Outstanding! Thanks for sharing this feedback and for being a great customer. We love helping shops with an easy to use, highly effective app and quick helpful support when needed.

September 9, 2024

Great app and even better customer support. Quick to reply and fix anything that comes up.

Manmade
Canada
6 months using the app
Back in Stock replied September 13, 2024

Thanks for sharing this praise for our Customer Happiness team. We have helped many tens of thousands of shops boost sales with this app, so we're ready with answers on anything you can ask, almost immediately. Write back if you need anything at all, anytime.

July 19, 2024

This app has been pretty handy so far, actually quite essential I think for the way I run my business. It's easy enough to use and I am continuing to find new features that help make things even easier.

Pinner Machine Shop
Canada
Over 1 year using the app
August 22, 2024

Works fine but expensive and other cheaper apps available

Family Store Records
United Kingdom
11 months using the app