Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales by alerting customers about restocked items. It's praised for its ease of use, customization, and seamless integration with various themes. The app provides insights into product demand, proving useful for multi-language stores and those with numerous SKUs. Regular updates and responsive customer service are also appreciated. It's considered a must-have for stores that frequently run out of stock.

December 1, 2023

Simple to install, with a large amount of customization features that makes it blend well with our theme. Our customers enjoy their ability to be notified when out of stock items come back in and the ROI is wonderful. Recently, due to an update in Shopify and how it handles our theme a very small cosmetic with BiS occurred. I reached to the support and with hours it was fixed. Could not be happier!

Fin & Fire Fly Shop
United States
Over 2 years using the app
November 3, 2023

We've had great experience with Back in Stock for nearly 5 years now! It's a great tool for both us and our customers and the tech support is always prompt and helpful. Perhaps best of all, they're open to suggestions and updates and changes suggested by customers who use it every day.

Highly recommended!

Obsessed Garage
United States
About 5 years using the app
October 18, 2023

Great tech support - we have recently updated our store theme, there was issue with back in stock working with this theme - the Back in Stock resolved this within 12hrs of the message we sent them and the solution works perfectly

Bayside Blades
Australia
Over 3 years using the app
November 20, 2023

Had an issue with adding a discount and it was resolved in a couple of hours. Clear instructions and very helpful. Highly recommend this app.

Vermilion Jewellery
Australia
Over 2 years using the app
September 27, 2023

Since incorporating your app into my website, it has played a pivotal role in generating substantial additional revenue for my company. The feature that allows us to seamlessly notify customers when their desired out-of-stock products become available again has been a game-changer. This functionality has not only helped us retain loyal customers but has also significantly boosted our sales.

One aspect that truly sets your app apart is the exceptional customer support. Whenever we've had inquiries or needed assistance, your team has been incredibly helpful and responsive. It's reassuring to know that we can count on your prompt assistance whenever we need it.

Little Guy Racing Parts
United States
Almost 2 years using the app
October 11, 2023

We've loved working with Back in Stock! The app runs smoothly on our store, ensures we capture customers interest when they're looking for an item, brings great results when the Back in Stock notifications go out, and whenever any technical issues arise - minor or otherwise- their support team is quick to respond, friendly, and efficient!!!

Pinetree Garden Seeds
United States
Almost 5 years using the app
October 26, 2023

Fantastic app & customer service! This one is essential to running our online store and is hassle free to use, plus looks great from the customer's end. Super happy with it.

Griffin Equestrian
New Zealand
Over 2 years using the app
September 18, 2023

One of the best apps I have on my store. They are always helpful and dependable when you have issues and need them. Also I make a lot of money through utilizing this app.

Twelve AM Co.
United States
Over 3 years using the app
September 20, 2023

Excellent app, well worth adding to my shop! Great customer support as I wanted a bit of help customizing the placement and font. Highly recommend.

Ovate
Canada
Over 2 years using the app
November 2, 2023

Best support team!! They solve any question or issue quickly and easily :) The app is a must in our store

Paloma Wool
Spain
About 3 years using the app