Reviews (867)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting sales and revenue. It offers seamless Shopify integration, customizable notifications via email, SMS, and push, and provides detailed reports for better inventory management. The easy installation, intuitive interface, and responsive support team enhance user experience and reliability, making it effective for improving customer engagement and understanding product demand.

August 22, 2024

Works fine but expensive and other cheaper apps available

Family Store Records
United Kingdom
Over 1 year using the app
Edited August 26, 2023

The app is ok if you have a single language store. But they state it's "Multi-language" compatible, which it is not. I am using Shopify markets with multiple languages, each market has a own domain.
But the app does do not support this.
So all they support is subfolder language like baseurl/en baseurl/de.
Using multiple domains for each language is very common, so I have no idea why they state it ...

AfricanFabs
Netherlands
Almost 3 years using the app
HEL SG PTE LTD replied August 25, 2023

Hi there,

Thank you for the feedback. We reviewed your interaction with our support and noticed a misunderstanding from our side. While we don't support one single Back in ...

February 6, 2022

The app generally works well for us. The support is no more than ok. We asked for a simple thing like changing the font, but got turned down. After a while we figured it out ourselves, even though we have no coding skills. Should have been an easy fix.

Abate
Norway
Over 1 year using the app
HEL SG PTE LTD replied February 18, 2022

Hey there,

Thanks for your review! We are sorry that you did not have a great experience with the support team. Changing the font can easily be applied under the Edit menu ...

April 22, 2024

Stops working from time to time

Pavlina Jauss
Germany
6 months using the app
November 15, 2021

I think this app is great and works amazing, but I'm kind of bummed that I haven't really been able to get help from support.

Apparalel
United States
5 days using the app
May 20, 2011

This is a great idea, however the tab for customers to select (notify me) can easily be missed.

When i ran a test I was looking for it, but I don't think it will be obvious enough for my customers.

It just doesn't look like it is part of my site.