Reviews (867)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting sales and revenue. It offers seamless Shopify integration, customizable notifications via email, SMS, and push, and provides detailed reports for better inventory management. The easy installation, intuitive interface, and responsive support team enhance user experience and reliability, making it effective for improving customer engagement and understanding product demand.

January 17, 2025

Good app to use, we did have a small issue where customers were notified when stock wasn't available, but we were credited for the emails that were sent out, but this was never resolved by the developers team. The only thing I would mention is that if you have stock delays of over 2 weeks, people who signed up, up to 4 weeks previous never seem to return. But this is just something we have ...

eze™ Mattress
United Kingdom
Over 1 year using the app
December 31, 2024

The support team has been very quick and effective in helping us with a technical problem.

Costumalia - Don Disfraz
Spain
Over 1 year using the app
October 21, 2024

Super flinke og kompetente menensker hos Back in Stock. Jeg havde et problem, som jeg hurtigt fik hjælp til at udbedre.

Appen er nem at navigere i, og har de funktioner, jeg skal bruge.

Jeg kunne dog godt tænke mig, at man ikke skal ud i det dyreste abonnement for at connecte med Zapier.

Baron A/S
Denmark
3 months using the app
August 9, 2019

We love this app! The only thing we wish we could change is using it as a coming soon option also and change the wording to say Coming Soon instead of Sold Out. Other than that this app is perfect and has done a great job for us!!

Ivy City Co
United States
Over 5 years using the app
HEL SG PTE LTD replied August 15, 2019

This is awesome feedback.

Back in Stock can be used in a "coming soon" or a "sold out", but sounds like you want the ability to do this at the product level. Duly noted! ...

June 25, 2021

Some useful functionality missing, but otherwise an excellent app with excellent customer service. Would definitely recommend this app. :)

Not the Norm Ltd
United Kingdom
About 5 years using the app
Edited January 1, 2025

I loved how my customers got emails and texts for a favourite product they couldn't wait to buy. It helped me sell out my new product in less than 2 days! They all got notified as soon as I made the product available!

There was a tech glitch online for customers entering their contact information so I had to manually add them in myself by asking for emails on social media.. so there was alot of ...

CRO WEAR
Canada
Over 4 years using the app
Edited June 10, 2021

(Updated) After discussing further with the app developers they will open up for the possibility to manage to downgrade the account on your own. (Original) The app does its job and we are very satisfied with the app as long as we can stock up and therefore have the benefit of informing our customers that several products have been stocked up. However, it is not easy to switch from a paid version ...

Jim Rickey
Sweden
About 4 years using the app
November 19, 2014

Nice little app. Has always worked well and does exactly what it is supposed to. Recommend getting this app if you are looking for a way to notify customers when a product is back in stock

Flora Organica
Australia
Almost 4 years using the app
December 22, 2022

Easy to use, works as intended, and the customer service is fantastically responsive. I'd love to have the option of importing our own customer CSV files.

MFT Stamps
United States
Almost 4 years using the app
HEL SG PTE LTD replied January 5, 2023

Hey there,

Thanks for your review! Currently you can add your customers individually from the "Signups & notifications" menu. There is a "Add Customer Signup" button located ...

April 5, 2022

Giver nemt kunderne mulighed for at skrive sig op til at få en notifikation når varerne er retur på lager.

sistie.dk
Denmark
Almost 4 years using the app
HEL SG PTE LTD replied May 1, 2022

Tak for din anmeldelse 😊! Hvad kan vi gøre for at ændre din vurdering til en 5-stjernet 😁?