Reviews (867)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting sales and revenue. It offers seamless Shopify integration, customizable notifications via email, SMS, and push, and provides detailed reports for better inventory management. The easy installation, intuitive interface, and responsive support team enhance user experience and reliability, making it effective for improving customer engagement and understanding product demand.

December 31, 2024

The support team has been very quick and effective in helping us with a technical problem.

Costumalia - Don Disfraz
Spain
Over 1 year using the app
October 23, 2024

I would absolutely recommend this app! It works exactly as expected. Very easy to set up and customise to your liking - and, the support team are really helpful if you need any assistance!

Refined Spaces
South Africa
3 months using the app
October 7, 2024

This app has really helped me gage what my customers are looking for us to restock. It’s supper helpful and has help us generate a lot of revenue.

DaintyByBey
United States
Over 3 years using the app
September 16, 2024

Have used this app for quite a while and it's always been reliable, and has definitely helped to let customers know when products are back in stock, and subsequently we have received purchases for those products. Reasonably priced too!

EQUISK
Australia
Over 2 years using the app
November 15, 2024

Works great

2 Hubbies
Norway
Almost 3 years using the app
September 16, 2024

Overall great, but user suggested features seem to always be pending and never get made

Velobike
New Zealand
About 3 years using the app
HEL SG PTE LTD replied September 17, 2024

Thanks so much for your compliments about the app, as well as your eagerness to get more functions. I understand!

We do have an ambitious roadmap with user requests prioritized. Two new features rolled out this month -- check out the Delivery Windows and Settings configuration History. Please email support@backinstock.org and we can update the timing on your suggestions.

September 6, 2024

Back in Stock – Restock Alerts is a fantastic app for my Shopify store that captures missed sales opportunities. It allows customers to sign up for notifications when out-of-stock products are restocked. The app sends automatic email alerts to interested shoppers, driving them back to your store to complete their purchases. It’s easy to set up, customizable and works seamlessly with my Shopify’s inventory management. Plus, it provides valuable insights into product demand. If you’re looking to improve customer experience and recover potential lost sales, this app is a must-have! Thank you xx

Twomoodles
Australia
Over 2 years using the app
August 30, 2024

The "Back in Stock" has been a game-changer for my store. It automatically notifies my customers via email when an item is restocked, which has significantly boosted sales. The setup was easy, and the app integrates seamlessly with Shopify. My customers love the convenience, and I appreciate how it helps turn missed sales into opportunities.

Fruity Booty
United Kingdom
Almost 5 years using the app
HEL SG PTE LTD replied September 5, 2024

Outstanding for you to share this feedback -- that's how Back in Stock is supposed to work! Thanks for letting us know and please message us anytime if we can help or improve anything for your shop.

September 12, 2024

One of the best apps for your business! Highly recommend.

Parthenon Foods
United States
Almost 8 years using the app
October 10, 2024

Great application, it took barely any time to set everything up and we immediately saw that customers had already made requests. We had problems with the button that did not want to display on the product page due to our theme and this was immediately resolved by support who quickly resolved the problem.

MyComfort24
Belgium
About 23 hours using the app