Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

November 1, 2023

great service, good tool!

LAVISA
Germany
Over 2 years using the app
Edited August 31, 2023

The application works perfectly and is very useful for multi-language, as you can customize different templates. It also allows you to pause shipments using labels on products.
The support is great, they are very fast and friendly and can even customize things from the back-end that can't be done from the app itself. They are always willing to help.

PARIS/64
Spain
4 months using the app
April 16, 2024

too expensive

NINIQUE
United Kingdom
7 minutes using the app
Back in Stock replied April 17, 2024

I see that you installed and cancelled the app in 6 minutes - we do also have a free plan available so that users can try the App out first. The free plan can be used indefinitely and does include some notification sending quota.

June 5, 2023

stopped working: collecting and sending notifications six months ago. Only realized it today... they were billing us for 6 months while the app didn't do anything!

iLevel Lab
United States
Almost 6 years using the app
Back in Stock replied June 8, 2023

Hi There,

Apologies for the inconvenience - when changing themes or updating theme, it can be necessary to update the theme integration we use with your store - this shows the button. We would be happy to offer you a full refund for those months though if you get in contact with us.

June 6, 2023

The team at BIS are super responsive and helpful. I needed help with an App Integration and they responded within 24 hours both times I reached out. Awesome App- has everything that the competitors boast and more. Love it!

Scar

Scarlet & Sam
Australia
Over 1 year using the app
May 8, 2023

We were having issues with our Shopify theme not correctly showing our Back-in-stock button on product pages, and Back-in-stock went in and customized a button with our theme for us in a very timely manner!

Ware
United States
Over 2 years using the app
Edited August 26, 2023

The app is ok if you have a single language store. But they state it's "Multi-language" compatible, which it is not. I am using Shopify markets with multiple languages, each market has a own domain.
But the app does do not support this.
So all they support is subfolder language like baseurl/en baseurl/de.
Using multiple domains for each language is very common, so I have no idea why they state it's multi language compatible. I made some suggestions to fix this, but they don't want to fix it.

Update after the reply: This still means you do not support shopify markets as it should be. I have for example 2 different domains, each pointing to another market in my one shopify shop ( one French, one German ), but you do not support the multi language feature because I am not using subdomains, but normal domains for each market. This is a basic Markets function that is not supported. So thats a big pitty. I moved over to another app "Restock Rocket" that do support Shopify Markets with different main domains.

AfricanFabs
Netherlands
Almost 3 years using the app
Back in Stock replied August 25, 2023

Hi there,

Thank you for the feedback. We reviewed your interaction with our support and noticed a misunderstanding from our side. While we don't support one single Back in Stock account for multiple Shopify stores, we do support Shopify Markets stores with multiple subdomains.

With multilanguage enabled, Back in Stock fetches locales from Shopify and automatically display the appropriate currencies and labels. It also allows you to create different email templates and sign up popup forms, and more.

Please contact us and we will be happy to assist you in enabling the multilanguage feature. We would also appreciate any further suggestions, as we are introducing beta features for Shopify Markets and would love to hear your thoughts.

Thank you again, and apologies for the inconvenience.

June 27, 2023

Baaqi provided me with exceptional support. He was able to respond quickly and get my issue resolved. Highly recommend this app, we use it for all of our stores.

Hyundai.TuxMat.com
Canada
11 months using the app
July 18, 2023

Wonderful and easy app to use, and very great support! Would definitely suggest it to anyone who needs a back in stock notification widget.

Cocorrina
Greece
About 3 years using the app
November 29, 2023

Super !

poudreorganic
France
About 2 years using the app