Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

July 29, 2024

Love and recommend this app 100%

Ibilegrocer
United Kingdom
10 days using the app
June 10, 2024

Amazing! Working with this has been great, and I already see back-in-stock notifications. They reached out TO ME to see if I needed help. They took the time to look at my site and email suggestions, help with implementation, and more. Awesome app. I will upgrade to premium in the future!

F-Life Games
United States
6 days using the app
Back in Stock replied June 13, 2024

We're thrilled to see your early success with the app. Your wins in boosting sales are the goal, so we're here to help make that happen. Keep in contact whenever we can help with anything.

May 8, 2024

The support is some of the best I have ever experienced from a platform. Any issue you have is resolved within 24 hours. The platform itself is great as well.

SAYN
United States
Over 3 years using the app
June 4, 2024

Quick reply from side of the suppport service about questions of the "Sold out" button and the relevant Shopify Theme. Support team also thinks round the corner ... not very often nowadays. Yet I cannot say anything about the feature itself, as we had no need for it, yet.

Peace of Mind (PoM) - Happy Life !
Netherlands
About 2 months using the app
June 10, 2024

Works great, never had an issue and generates lost revenue.

Thorne Bros Custom Rod & Tackle
United States
9 months using the app
December 29, 2023

We've used Back in Stock for several years now. It has all the functionality you need without trying to be something more. So many apps try to solve too many things. This is one app that gets it right.

Mini Museum
United States
Over 6 years using the app
March 8, 2024

We have frequent stock-outs of certain items and this app has done a great job helping us capture those high intent buyers and bring them back when inventory arrives. The app provides lots of great data and is very intuitive to use. It's probably the Shopify app that I interact with the most actually.

Clearly Loved Pets
United States
About 3 years using the app
April 1, 2024

Very awesome app. Allows customers to sign up to be notified by email when an out of stock product comes back in stock. Customer service is very responsive and easy to work with too. 100% recommend.

Dr.Dabber®
United States
Almost 4 years using the app
December 1, 2023

Simple to install, with a large amount of customization features that makes it blend well with our theme. Our customers enjoy their ability to be notified when out of stock items come back in and the ROI is wonderful. Recently, due to an update in Shopify and how it handles our theme a very small cosmetic with BiS occurred. I reached to the support and with hours it was fixed. Could not be happier!

Fin & Fire Fly Shop
United States
Over 2 years using the app
May 20, 2024

Back In Stock is easy to use and set up. The support is absolutely top notch, fulfilling custom requests with incredible response times. Highly recommend!

Skullcandy
United States
2 months using the app