Reviews (766)

Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer preferences and restocking needs. They appreciate its easy installation, user-friendly interface, and theme compatibility. Features like the free plan, efficient restock notifications, and "notify me" button are praised. The customer service is noted for its responsiveness and effectiveness. Merchants also value the customization options, reporting feature, and fair pricing. The app's ability to recover sales, create product waitlists, and integrate seamlessly with the store layout and other apps is also highly praised. It's seen as an efficient, elegant solution that fits well with the website's look and feel.

Edited June 4, 2023

Said to start chat for an instant reply. This didn't happen. Can't read the input fields as they are white text. Difficult to setup as requires quite a lot of optimisation. Also, I changed the email address from which customers would receive the emails (attempted several times), it said I would need to verify my email address and nothing arrived (even in spam). I do not recommend!

36 minutes using the app
Artos Software replied June 4, 2023

Hey, there. Kartik here from Restock Rocket. First things first, sorry I couldn't respond to your message right away. I'm 1 person working full time on the app. Unfortunately, I had to step away for a bit to take my dog to the vet. That's why I couldn't answer right away. My bad.

I also want to apologise for the poor experience you had with the app. As I mentioned in my email, I'm looking into both issues right now. If you could reply to it so we can figure out what went wrong, I'd greatly appreciate it.

If there's anything I can do to help you get set up, please let me know! Every customer matters to me and rest assured that I'll make myself available as you need.