Preorder, Back In Stock ‑ Stoq

Preorder, Back In Stock ‑ Stoq

Reviews (1,387)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting conversion rates with its effective notification system for back-in-stock items and pre-orders. They find it easy to set up and use, even for those with limited tech skills. The responsive customer support and customization options for aligning with store branding are highly valued. Integration with Shopify and insightful reporting features aid in managing product demand, all at a competitive price.

January 23, 2025

Allows customers to be notified when out-of-stock products are available again or can be pre-ordered. Easy to set up and seamlessly integrated, it enhances the customer experience and helps increase sales. Perfect for keeping interest and demand high.

FLiPO EyeWear
Spain
11 months using the app
Artos Software replied January 27, 2025

Thank you for your review! I'm glad to know that the app is easy to use and helped you to increase your sales. I'm glad i could help resolve the issue with the notify me button on your collection page.

I wish you the best on your journey with Stoq.

If you face any issues/ have any concerns, we're here to help. :)

- Sneha / Merchant Success Team

January 30, 2025

Anaam is extremely helpful and takes time to explain and resolve in detail as I had never been able to change detailed settings without help.

Thank you.

Crown and Co
United Kingdom
About 1 year using the app
December 24, 2024

Anaam was extremely helpful with showing us through Stoq & how was so patient and friendly throughout our call.

The app works really effectively for us & Anaam was so kind and helpful showing us through the app & how to make it work efficiently for us.
Definitely loving it so far!

PK9 Gear
Australia
Over 1 year using the app
Artos Software replied December 25, 2024

Thank you so much for taking the time to write a review :) I had a great time connecting with you on a call to help you get set up with Preorders.

Thanks for choosing us and please feel free to reach out for anything, we're always here to help.

-Anaam / Merchant Success Lead

January 22, 2025

Support has been fantastic. Anaam in particular was very helpful and got ahead of potential issues as we set new features up. Thanks Anaam!

Cedaero
United States
9 months using the app
Artos Software replied February 7, 2025

Hey Karl! Thank you so much for taking the time to write a review and for the name mention as well :) I'm glad to have helped you get set up with Preorders.

Really appreciate the kind words, please feel free to reach out for anything, we're here to help!

-Anaam / Merchant Success Lead

February 3, 2025

They are really quick to support. The buttons didn't match our theme out of the box, but they were quick to be able to fix that. Nagaraj was REALLY quick and helpful. It's nice to know you're messaging with who is making the fix, not someone that has to send to another team to make the fix. That's really awesome.

DVN
United States
About 1 month using the app
November 5, 2024

We've been using this app for almost a year now and it's been seamlessly great. The support feature has been a great help especially with their very prompt and clear responses, which you don't always get nowadays. Nagaraj was very helpful answering any questions and offerings that Stoq has available! This app has made a successful difference in our conversion rate, as we have had numerous customers ask when products will be back, this makes it so much easier for us.

MATTHILDUR
United States
About 1 year using the app
Artos Software replied January 2, 2025

Thank you so much for your wonderful review! I'm really glad to hear that the app has made such a positive impact on your conversion rate and that the support has been helpful. It’s great to know that the preorder features have been useful for you. If you need any further assistance, just let me know. We’re here to help!

Nagaraj / Technical Support Specialist

January 22, 2025

Excellent customer service:). Not a ton of experience w pre order yet but found that app to be very user friendly and the customer service was very responsive!

Gameday Luxe
United States
5 months using the app
Artos Software replied February 4, 2025

Thank you so much for the appreciative words! :) I'm glad that you find the app user-friendly. It was a pleasure for me to help out and provide assistance.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!

-Vishu / Senior Technical Support Specialist

January 17, 2025

Great App with nice features. I got very quick help with implementing the preorder option. Very great support (via Chat)!

mosja
Germany
Over 1 year using the app
Artos Software replied January 21, 2025

Thank you for your wonderful review! I'm glad i could help setup the preorder button on your store along with the payment widget to show the payment type to the customer. I wish you the best for your preorders! :D

If you ever need anything else, please feel free to reach out to us!

- Sneha / Merchant Success Team

January 15, 2025

Really good app for back in stock notifications and preorder. We had some issues during the set up and Vishu & Anaam from customer service were really attentive and helpful.

Viscata
United States
8 months using the app
Artos Software replied January 21, 2025

Thank you so much for your kind words! :) I'm very happy to learn that you like our app for your back in stock alerts and preorder needs. It was a pleasure to set things up according to your needs. We love tailoring our solution for our merchants whenever we can.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!

-Vishu / Senior Technical Support Specialist

January 24, 2025

I have absolutely loved Stoq! This app has allowed me to have pre-orders for launches and "notify me when available" options! There customer service is also really awesome. Anaam helped me design my "notify me when available" button exactly how I wanted it. I look forward to continue to learn more about this app!

Scents Of Reverie
United States
8 days using the app
Artos Software replied February 7, 2025

Thank you so much for taking the time to write a review and for the name mention as well :) It was my pleasure to help you set up the 'Notify me' button and match it to you store's design

Really appreciate the kind words, best of luck with your store. Please feel free to reach out for anything, we're here to help!

--Anaam / Merchant Success Lead