Reviews (774)

Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer preferences and restocking needs. They appreciate its easy installation, user-friendly interface, and theme compatibility. Features like the free plan, efficient restock notifications, and "notify me" button are praised. The customer service is noted for its responsiveness and effectiveness. Merchants also value the customization options, reporting feature, and fair pricing. The app's ability to recover sales, create product waitlists, and integrate seamlessly with the store layout and other apps is also highly praised. It's seen as an efficient, elegant solution that fits well with the website's look and feel.

June 26, 2024

I've been using this app for back in stock notifications and they just launched a pre-order function which is super exciting! I had some issues setting it up on my page but spoke with Sneha from Customer Support and she sorted it out within 5 minutes. Great app, great service!

Boucles Project
Over 2 years using the app
Artos Software replied July 18, 2024

Thank you for your kind words! I'm happy i could set up the preorder function for you as soon as it was released and we're super happy to know you've been using our back in stock feature as well. I wish you the best! We're here to help anytime. :)

- Sneha / Merchant Success Lead

July 9, 2024

The team at Stoq are absolutely amazing. I faced a rather unexpected issue (a conflict with another Shopify app, so NOT at Stoq's fault), and despite the team not being required to help, they went above and beyond to solve this for me. They liaised with the other Shopify app, and together, they resolved the bug. Personally, I was blown away about how willing they were to help and how efficiently they solved this. 10/10 for customer service and if anyone is thinking about choosing Stoq or some other app, 100% GO FOR STOQ! You WILL NOT be disappointed.

As for the app itself, it provides us with the exact features we need and is super user-friendly. Importantly, it has not slowed down our website. The new Pre-order functionality has genuinely given us an 18% uplift in revenue, which is easily the highest ROI an app has printed for us.

Well done Stoq! Keep up the awesome work!

Jawda Islamic Store
United Kingdom
11 months using the app
Artos Software replied July 17, 2024

Thank you so much for taking the time to write such a detailed review and for appreciating our app and support. The entire team at Stoq is very grateful for your kind words :)

We’re delighted that we could help you solve the problem and thrilled to see a boost in your revenue. We hope you continue to recover many sales with the back-in-stock feature and that your revenue keeps growing with Preorders. Please feel free to reach out to us for anything. We're always here to help.

-Anaam / Merchant Success Lead

July 16, 2024

Working great for "Back In Stock" function! Their staff (especially Anaam) is super helpful. Excited to continue our growth with it.

Mary MacGill
United States
9 months using the app
Artos Software replied July 17, 2024

Thank you for taking the time to write a review! I’m glad I could help you set up the "Notify Me" button correctly on specific products.

We're excited to see your lovely jewelry business grow and recover lots of sales :)

-Anaam / Merchant Success Lead

June 5, 2024

So far so good! Got this app to just collect a waitlist of customers for a certain product. I was able to do this on their free trial but recently hopped on their subscription to offer sms notifications. Their customer service was quite unexpectedly great and they even fixed some things in the code to make the product page more visually appealing with their app! Great stuff, really only need to generate 1 sale to make it worth it and we already have 50 people on the waitlist. Tried figuring out a manual solution but it was going to cost too much and take too muc htime! Their app is Great stuff, worth the money.

Hawk Nest Hammocks
About 2 months using the app
June 14, 2024

I am very satisfied with the application and the service! The team is very responsive and solves problems very quickly. A real pleasure to work with. The only drawback is that the application doesn't (yet) handle translations of product names made via the Translate and Adapt application. Email notifications therefore take into account the product name in the default version of the store, and not the translated version. I hope this feature will be available one day :)

Lalique France
6 months using the app
July 11, 2024

This app works great for our store - we stock 000's of different products that frequently come in and out of stock and it works perfectly, the widgets even look good which is not the same for other apps.

I have contacted their support team with two fairly technical queries which they have solved straight away - friendly, professional, and very helpful.

Highly recommend this app!

Little Big Party Co.
United Kingdom
About 1 month using the app
Artos Software replied July 19, 2024

Thank you so much for your wonderful review! I'm glad I could help you set up the preorder button. We appreciate you sharing your experience with us. We're here to support you all the way!

-Prarthana/ Senior Technical Support Specialist

May 9, 2024

I loveee this app so much, it basically helps me make lost sales in my sleep. Also i had a custom theme and my button was a little "wonky" and support came in and fixed it within literal minutes of reaching out.

Emy Ave
United States
12 months using the app
June 4, 2024

A reliable and efficient app that makes managing my stock and engaging with customers through the 'notify me when available' button feature incredibly easy. I've also been able to set up my pre-order process.

Anaam has been very patient and helpful. Through emails and our Google chat session, I've learned so much about optimising the app for my needs. I also want to acknowledge the rest of the team, who have been supportive and responsive through emails, ensuring all my queries were addressed quickly.

A great team and app. I highly recommend :)

Mad Nomad
New Zealand
About 2 months using the app
May 10, 2024

This is a great little app. Works seamlessly, no issues with conflicts. Occasional bugs that are pounced on by the responsible support staff. Best of all it's free if you only have a few customers that need notification.

Looking forward to their implementation of pre-order.

Purple Sage Yarns
United States
11 months using the app
May 31, 2024

Very responsive support team and extremely easy to install and use app. They can customize where the button shows up in a matter of moments. Have been using this for months and it is great!

The Nail Hub
United States
8 months using the app