Reviews (868)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting sales and revenue. It offers seamless Shopify integration, customizable notifications via email, SMS, and push, and provides detailed reports for better inventory management. The easy installation, intuitive interface, and responsive support team enhance user experience and reliability, making it effective for improving customer engagement and understanding product demand.

April 14, 2016

Excellent app and great customer support. Would highly recommend!

Regalrose
United Kingdom
About 9 years using the app
September 2, 2022

The customer service is 10/10 super quick and efficient. I had an issue with the company logo on our customer's notification and they were super specific about how to solve it.

ThirdLove
United States
About 9 years using the app
June 20, 2016

Great app, well supported with quick response time and regular feature updates.

Sonsoflondon
United Kingdom
Almost 9 years using the app
June 20, 2016

Very good experience automating something we used to do (in part) manually. No complaints.

Livefashionable
United States
Over 8 years using the app
September 16, 2020

We've used this app for years and it continues to drive sales. We have core products coming and out of stock regularly. Back in Stock allows us to communicate with customers as soon as the product is available for purchase. It makes for some seriously happy customers which we love!

Brass
United States
Over 8 years using the app
Edited November 24, 2016

Nice plugin! Very quick response from support team!

Lack Of Color
Australia
About 8 years using the app
January 31, 2017

This app is a must have! Does exactly what it's supposed to (which is make me more money!) Best thing about this app is the support, if you have any issues they are fast and friendly. We recently did a major re-design with a custom theme and needed help with the BIS integration, Matt was there every step of the way. Can't recommend enough.

Universal Standard
United States
About 8 years using the app
April 19, 2016

If you're manually e-mailing your customers whenever you receive new stock, you're doing it wrong. Hands off approach with a great template editor and Klaviyo (or Mail Chimp) integration to capture new e-mail subscription leads which is a bonus. Matt was great in supporting us for the install!

Kurasu Me
Japan
About 8 years using the app
Edited February 16, 2024

This app has become an invaluable tool for our business. It works beautifully, and is easy to setup. We have been using this for awhile and appreciate that the app is always getting new features and improving!

Emmaline Bags Inc.
Canada
Almost 8 years using the app
February 5, 2016

We installed this app a few days ago and already paid off. We were looking to integrate the notification button in a specific way that was not possible from the settings. After contacting the support to check if it's possible, I have been told that a dev will contact me back. Within the next hour, a Friday, I received an email telling me that it has been setup.

Easy setup and awesome customer service!

Chairs4gaming
Canada
Almost 8 years using the app