Reviews (867)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

Edited December 4, 2024

Back In Stock helps us keep our customers happy! We use the app daily to keep track of customer requests and help guide our production schedule.

Back in Stock staff have been helpful in fixing occasional issues quickly.

Miss Babs
United States
About 10 years using the app
HEL SG PTE LTD replied May 1, 2022

Thanks for sharing your review 😊, we greatly appreciate it!

September 2, 2022

The customer service is 10/10 super quick and efficient. I had an issue with the company logo on our customer's notification and they were super specific about how to solve it.

ThirdLove
United States
About 9 years using the app
Edited February 16, 2024

This app has become an invaluable tool for our business. It works beautifully, and is easy to setup. We have been using this for awhile and appreciate that the app is always getting new features and improving!

Emmaline Bags Inc.
Canada
Almost 8 years using the app
April 19, 2019

We love this app. There have been many conversions from our back-in-stock notifications. Thank you!

PlusbyDesign.com
United States
Almost 8 years using the app
Edited April 10, 2021

Back in Stock is invaluable to our business. It's easy to set up and always converts sales. A must-have for any business selling online.

Betty Designs
United States
Almost 8 years using the app
February 18, 2022

Very easy-to-use app! Was a cinch to install, and the support is top-notch! I had a minor issue after using it for a while. I contacted them and they were on it right away and took care of it! Their people are extremely helpful, nice & professional!

Self Reliance Outfitters
United States
Over 7 years using the app
HEL SG PTE LTD replied February 28, 2022

Thank you for a great review! We are always happy to assist you!

January 20, 2023

Customer first service! We have used Back in Stock for a while now and it's been such a valuable tool for our business.

Portland Gear
United States
Over 7 years using the app
HEL SG PTE LTD replied January 20, 2023

We appreciate you taking the time to leave us a review. Thanks a lot!

October 15, 2020

This app is 100% worth it. Integrates with your theme seamlessly and support is excellent. Customers love getting notified and it's great for building an audience too.

Omoi Zakka Shop
United States
Over 7 years using the app
February 27, 2022

Great app that does what it's supposed to do. Didn't work out of the box for us and we needed some additional help, but D'Angelo sorted that out for us!

Iron Tanks
Australia
Over 7 years using the app
HEL SG PTE LTD replied February 28, 2022

Hey there👋 We are glad that you are satisfied with our support, and our app! Feel free to reach out to us anytime you are in need of our assistance 😊!

Edited April 5, 2024

Been using this for 5+ years. One of our best apps. People use this all the time on Chess House and when items come back in we know people hear about it instantly and we have come to count on the sales happening. Thousands of requests are pending at any given time. It also helps purchasing making decisions on what to emphasize in sourcing! Top 5 app.

Chess House
United States
Over 7 years using the app
HEL SG PTE LTD replied May 26, 2022

This is great news, and we're happy to hear 🤩! Thanks for your awesome review!