Reviews (867)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

September 16, 2020

We've used this app for years and it continues to drive sales. We have core products coming and out of stock regularly. Back in Stock allows us to communicate with customers as soon as the product is available for purchase. It makes for some seriously happy customers which we love!

Brass
United States
Over 7 years using the app
February 1, 2018

App is working as expected with minimal setup. Matt from Back in Stock took care of everything quickly and efficiently. Looking forward to watching sales come in when the products are back in stock!

Teststorenehgs
United States
About 7 years using the app
February 20, 2023

Easy platform to use with a good connexion with our products. Also I have been in contact several times with the support team, they are great and reactive!

Polaroid US
United States
Almost 7 years using the app
November 15, 2022

Back in Stock has been one of the most important apps we added to our store since day 1. It really helped us to better understand out customer needs. We have a huge product catalogue with more than 1000 skus, and keeping up to date all inventory is complicated. Thanks to Back in stock we never loose a sale…!

Vaja
United States
Almost 7 years using the app
HEL SG PTE LTD replied November 29, 2022

We're happy that our product helps in making your life simpler 🙂. And thank you for your awesome review!

Edited April 16, 2019

Back in Stock is a very important and successful app for us. It generates a lot of revenue that would otherwise be lost

Shine On
New Zealand
Almost 7 years using the app
December 27, 2013

The support from Matt and his team is impeccable, even working around xmas and new years to custom tweak my code. It's been a pleasure working with them so far, and I look forward to continuing the relationship.

FluoroStore
United States
Over 6 years using the app
November 16, 2017

Working with Back in Stock has been my best experience working with a Shopify app. The app is customizable and does exactly what we want. The team (Matt and James) are THE most helpful team. I highly recommend working with them again. I'd use any app they create without a second guess.

Faherty
United States
Over 6 years using the app
August 27, 2020

This app provides a key function for our business. We use it to collect customer interest in the weeks prior to a new season collection launch and then disable the function (via a product tag) for the seasonal products which cannot be restocked. We use it continually on our all-season replenishable products. We have had a few theme integration challenges and support was also good. I recommend this app to all my partners.

Joe Nimble CZ
Czechia
Over 6 years using the app
July 9, 2020

This app is amazing for the price, it brings in lots of revenue for us and lots of customers take advantage of the feature on our website. One thing I would like to see improved is for it to be easier to customize the emails - if you're not confident with html this can be tricky. For the price you can't complain although I'd be willing to spend a little more for this additional feature!

Great Little Trading Co.
United Kingdom
Over 6 years using the app
August 17, 2022

This app is an incredible sales driver and provides great insights for missed opportunities. D'Angelo from the dev team has been a great support! Very quick and helpful responses.

SIR.
Australia
Over 6 years using the app