Reviews (867)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

April 16, 2023

This is an essential tool every seller should have. This app has been great for us and all of our customers!

Hook & Tackle
United States
Over 6 years using the app
February 8, 2022

Really useful! It gives a chance to reconnect with customers who are awaiting items which previously were out of stock. Helpful customer service.

Fashionizer Spa
United Kingdom
Over 6 years using the app
HEL SG PTE LTD replied February 28, 2022

Thanks for an amazing review!

November 15, 2020

Super helpful support team! The app is easy to use and helpful when alerting customers when an item is back in stock!

Little Sleepies
United States
Over 6 years using the app
July 17, 2020

The app is very simple and exactly what Back-in-stock alert should be.
I switched my website theme and the app stopped working. I just emailed the support and they got it sorted very quickly. Highly recommend this app.

Sure Design
Hong Kong SAR
About 6 years using the app
April 1, 2018

Love it, easy to use! It's generated a nice number of orders. See it in action:

www.madsportsstuff.com

Madsportsstuff
United States
About 6 years using the app
February 14, 2014

Absolutely necessary app. Our customers were all over it as soon as it came out, over 140 utilized it on the first day and we are looking forward to seeing our increase in sales when customers are notified that there desired product is back in stock. As a company that tends to run out of inventory options faster than we can keep our products in stock this app has already erased many of the burdens of answering tedious emails from customers about when a particular item will again be available. Customer service was the best out of any app we've come across as of yet. Matt was able to work with us to implement the coding into our template and helped us every step of the way, getting back to us right away with each question we had and following up after completing his work. HIGHLY RECOMMENDED!!!

Midori Bikinis
United States
2 months using the app
November 3, 2023

We've had great experience with Back in Stock for nearly 5 years now! It's a great tool for both us and our customers and the tech support is always prompt and helpful. Perhaps best of all, they're open to suggestions and updates and changes suggested by customers who use it every day.

Highly recommended!

Obsessed Garage
United States
About 6 years using the app
April 24, 2023

Great app for notifying customers of inventory changes. Easy interface to use and quick customer service

Tracksmith
United States
About 6 years using the app
May 21, 2015

Excellent app! Support was great in getting the app customized to our template and it looks completely seamless with the site design unlike some of the other apps that do the same thing. Other positives include easy to use back-end interface, and nice customization options on the e-mail notifications. This app is a must for a any store that loses sales from out of stock products.

Wild Dill
United States
About 6 years using the app
June 30, 2022

We've used this app for years and after we updated our theme we had trouble with customizing but we reached out to support and they fixed it within hours and explained how we can do it next time.

Hardpressed Print Studio Inc.
Canada
About 6 years using the app
HEL SG PTE LTD replied June 30, 2022

We're always happy to assist 😊! And thank you for your amazing review!!