Reviews (869)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

April 22, 2013

Update to my last review: This is a great app after using it the last couple of months one thing I think would be a great addition to this would be the ability to send a reminder email to customers say 10 days after the first email is sent.

The Accessory Barn - Grandco Sandals Retailer specializing in Beaded & Jeweled Sandals
United States
About 6 years using the app
Edited November 28, 2020

Staple, pays for itself. See what customer's want, replenish the demand, make the sale, repeat. Any store that is serious about conversions and want repeat customers, need to have this.

GONGSHOW Canada
Canada
About 6 years using the app
August 22, 2023

Great app! Easy to Use. Responsive Customer Service. Customizable. Easy to Integrate. Can't ask for much more than that.

Dose of Colors
United States
About 6 years using the app
December 18, 2018

PERFECT :)
We have tried several other app with "back in stock" functions. All saying that they are "fully customizable", but not really working for non-programmers like us. This app is much easier to setup that all the other app we have tried. The app also allows to not send e-mail automatically, which was very useful to us in beginning while testing the app. 5+ stars from us!

Colombani
Denmark
Almost 6 years using the app
August 4, 2014

This is probably the most single valuable apps we use. It pays for itself many times over, is a pleasure to use, and the customer service is stellar.

The Colossal Shop
United States
Almost 6 years using the app
June 21, 2014

This is great. It is highly customizable and works like a charm. The support is excellent too. I had one issue but got resolved within a few hours. See it in action on my website!

No Rest For Bridget
United States
Almost 6 years using the app
December 17, 2015

Love the app but the support is unparalleled. We had a few glitches in our custom theme and were temporarily without a developer to fix them. Matt diagnosed the issues almost immediately and then volunteered to edit our code to fix them (which he did). Beyond the call of duty!

Kim And Proper 2
United States
Almost 6 years using the app
November 12, 2014

Excellent app, in the apparel business is impossible to always have available all products in all colours and sizes. With this app my customers have a better visibility of the availability and it helps me get sales that could have been lost.
The support from the "back in stock" team is excellent as well, fast and effective. Totally recommended.

Andrebadi
Mexico
Almost 6 years using the app
February 13, 2023

We have been using this app for the past 5-6 years. I am very happy with how it functions and the customer service is always so helpful and responsive. It has definitely allowed us to capture many sales we likely would have lost.

Melanie Auld Jewelry Canada
Canada
Almost 6 years using the app
September 21, 2023

Fast response, and problem solved within 24 hours. Excellent service!

Ejis
United States
Almost 6 years using the app