Reviews (869)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

Edited July 27, 2020

This app is a key component to my business. We are a business that runs out of stock quickly and Back in Stock allows us to bring customers back to the shop once we restock. I recommend it to any new business starting out of Shopify as one of the best apps to integrate into your store. They are also super helpful and responsive to any question or need. Only good things to say!

Still Here New York
United States
Over 5 years using the app
October 11, 2023

We've loved working with Back in Stock! The app runs smoothly on our store, ensures we capture customers interest when they're looking for an item, brings great results when the Back in Stock notifications go out, and whenever any technical issues arise - minor or otherwise- their support team is quick to respond, friendly, and efficient!!!

Pinetree Garden Seeds
United States
Over 5 years using the app
August 25, 2022

Back In Stock has been a very resourceful app for our team. The team has been very prompt & quick with responses in our goals.

BYLT Basics
United States
Over 5 years using the app
September 30, 2020

We have been using this app for over a year. We are quite happy with it as are our customers. The app is great at keeping track of who needs an email and sending it out when things restock. I could not ask for a better app. It has worked flawlessly with our store.

RCS Blanks, LLC
United States
Over 5 years using the app
May 31, 2017

Works great---but that isn't the best part. Customer service is top notch and quick. Grateful for this app!

Nellie Taft
United States
Over 5 years using the app
August 12, 2022

The team was able to resolve the problem within an appropriate amount of time. We were satisfied with the solution given.

SUPERCONSCIOUS BERLIN
Germany
Over 5 years using the app
November 24, 2021

Very helpful team and support. They were able to provide me with step by step instructions on how to fix any problems.

The 5TH
Australia
Over 5 years using the app
October 29, 2020

Excellent app with a top-notch support team. Does what it says in an efficient and user-friendly way.

Native Union
Hong Kong SAR
Over 5 years using the app
May 30, 2022

Amazing support and amazing app. This is a MUST-HAVE for any Shopify store. The integrations is easy, the app connects automatically to most themes, and if not they help you with a custom script super fast and with design specs that matches your stores look and feel. Specifically a big thanks to Jorge who just helped us. Been a happy customer for many years!

FITJEANS
Norway
Over 5 years using the app
HEL SG PTE LTD replied June 8, 2022

We love to hear that you're happy with our app! And thanks for a great review!

March 2, 2023

Does what it says and does it well. Custom script integrations are available for stores with themes not present in the dropdown menu of the theme integration settings. Contact Back in Stock for help if a custom script is needed.

J. Scott Campbell Store
United States
About 5 years using the app