Reviews (869)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

July 14, 2022

This APP is a great source of revenue! Customers are able to sign up when we sell out, so then know just what to restock! Emails and texts are simple and to the point, but effective! Thank you!

Oak&Pearl Clothing Co
Canada
Almost 5 years using the app
HEL SG PTE LTD replied July 15, 2022

Thanks for your awesome review!!!

March 7, 2017

Awesome app and excellent + quick customer service. We have recouped thousands of dollars of potential lost revenue thru this app - DEFINITELY a must have!

Spiritualgangster108
United States
Almost 5 years using the app
February 15, 2022

We have been happy with BackInStock. Their customer service chat has been very helpful when an issue arises.

Beddy's
United States
Almost 5 years using the app
HEL SG PTE LTD replied February 28, 2022

We are happy for your great review!

May 21, 2019

Big fans of the creators of this app. Firstly, it's a really handy app, and the design and functionality is great. Secondly, they responded to an issue we were having by getting their developers to make a change in a really quick turn-around. Thanks!

friends with frank.
Australia
Almost 5 years using the app
July 10, 2020

I am so glad I added Back In Stock the moment that I ran out of stock on my most popular item! The moment I received new stock and updated my inventory count, Back In Stock sent over 1,000 emails in a matter of minutes, and my conversion rate more than quadrupled from the dry months of May and June!! :)

Unity Performance
Canada
Over 4 years using the app
February 17, 2023

Had a great experience working with Baaqi! They were super fast to respond to my request and very clear in their instructions.

Milly
United States
Over 4 years using the app
December 30, 2021

Great, functional back-in-stock notifications. Bonus: The developers react quickly to help. Two thumbs up.

Swiss Link Military Surplus
United States
Over 4 years using the app
HEL SG PTE LTD replied February 3, 2022

Thank you for your amazing review! We are happy that you are enjoying our product and support 😊!

December 14, 2016

Absolutely love this app! Since I keep low stock on hand this allows my customers the ability to be notified as soon as new stock is available. It has helped bring countless customers back to purchase. It is actually one of the only apps I am actually willing to pay for since I see significant return. It is also super easy to set up and customize to match your store brand. Also, I needed assistance late one evening and Matt was happy to help and went above and beyond to assist me! If you keep low stock on hand or frequently out of stock of your hottest seller install this app NOW! :-)

Weekend Swim
United States
Over 4 years using the app
June 15, 2023

Nice and flexible app. The customer support is quick to respond and follows up when a problem has been fixed.

Isofishinglifestyle
Australia
Over 4 years using the app
October 22, 2017

This is one of my favorite apps, I have been using it for a few years now and the support is fantastic and quick, when we changed our theme, they reinstalled the button for us on our new theme with the custom edits we asked for and it looks great! Although this app isn't cheap, I have found it definitely worth having if you have out of stock products that you will be getting back in, you can see the sales come in as soon as you get stock back in! I'm currently on the small plan for $39.00 a month.

Tegen
United Kingdom
Over 4 years using the app