Reviews (867)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

August 30, 2024

The "Back in Stock" has been a game-changer for my store. It automatically notifies my customers via email when an item is restocked, which has significantly boosted sales. The setup was easy, and the app integrates seamlessly with Shopify. My customers love the convenience, and I appreciate how it helps turn missed sales into opportunities.

Fruity Booty
United Kingdom
Almost 5 years using the app
HEL SG PTE LTD replied September 5, 2024

Outstanding for you to share this feedback -- that's how Back in Stock is supposed to work! Thanks for letting us know and please message us anytime if we can help or improve anything for your shop.

September 16, 2024

Overall great, but user suggested features seem to always be pending and never get made

Velobike
New Zealand
About 3 years using the app
HEL SG PTE LTD replied September 17, 2024

Thanks so much for your compliments about the app, as well as your eagerness to get more functions. I understand!

We do have an ambitious roadmap with user requests prioritized. Two new features rolled out this month -- check out the Delivery Windows and Settings configuration History. Please email support@backinstock.org and we can update the timing on your suggestions.

September 6, 2024

Back in Stock – Restock Alerts is a fantastic app for my Shopify store that captures missed sales opportunities. It allows customers to sign up for notifications when out-of-stock products are restocked. The app sends automatic email alerts to interested shoppers, driving them back to your store to complete their purchases. It’s easy to set up, customizable and works seamlessly with my Shopify’s inventory management. Plus, it provides valuable insights into product demand. If you’re looking to improve customer experience and recover potential lost sales, this app is a must-have! Thank you xx

Twomoodles
Australia
Over 2 years using the app
September 2, 2024

We have had great success using the Back in Stock app. It customers love it too. We import British Food and we cannot always keep everything in stock all the time, so this has become a vital tool for us.
I highly recommend

The British Choice
United States
About 3 years using the app
September 5, 2024

This app helps us maximize our conversion rate targeting highly engaged customers with stock updates. A real partner for a multibrand retailer like ours, easy to use and manage.

Oh My Cream
France
Over 7 years using the app
September 12, 2024

One of the best apps for your business! Highly recommend.

Parthenon Foods
United States
Almost 8 years using the app
October 23, 2024

I would absolutely recommend this app! It works exactly as expected. Very easy to set up and customise to your liking - and, the support team are really helpful if you need any assistance!

Refined Spaces
South Africa
19 days using the app
August 15, 2024

Great feature and easily integrated with our site. Customer service is excellent too with quick replies and good guidance on solutions.

NRBY
United Kingdom
Over 5 years using the app
August 21, 2024

Great app, super informative and easy to use. Great support. Have only had one small issue over the last two years and it was fixed promptly.

Loop Knitting
United Kingdom
Over 2 years using the app
HEL SG PTE LTD replied August 22, 2024

This is terrific to hear and thanks for sharing about your experience. Our entire team is here to make it easy and effective for your shop to get more sales. Thanks for giving us a chance to be part of your success.

September 9, 2024

Great app and even better customer support. Quick to reply and fix anything that comes up.

Manmade
Canada
6 months using the app
HEL SG PTE LTD replied September 13, 2024

Thanks for sharing this praise for our Customer Happiness team. We have helped many tens of thousands of shops boost sales with this app, so we're ready with answers on anything you can ask, almost immediately. Write back if you need anything at all, anytime.