Reviews (869)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

March 24, 2023

Back in Stock support responded to our request right away with a very detailed and helpful explanation. I was impressed with their responsiveness.

Apothecary Products
United States
Over 4 years using the app
October 30, 2020

Back In Stock has amazing customer service that can easily integrate this app so it matches the look and feel of your website. #1 Back in Stock app out there!

Paradise Amsterdam
Netherlands
Over 4 years using the app
October 3, 2022

App works great and the customer service is fantastic! Definitely helps make sales that might have been missed.

Colemine Records
United States
Over 4 years using the app
HEL SG PTE LTD replied October 19, 2022

Your review is well received! Thank you 😊!

August 3, 2020

I'm a big fan of Back in Stock. We've used it for years. Every year, it just gets more valuable and drives more sales for us. The process to update customers on incoming stock would be way to labour intensive without this. The support is also very responsive.

Cape Coffee Beans
South Africa
Over 4 years using the app
February 22, 2021

The moment we installed this app in our shop it helped us to grab customers and leads for sold out products. This makes it so much easier to track good-selling products, analyze variant requests and do re-orders. It honestly paid itself in the first few days of running

THE WANTS SHOES
Germany
Over 4 years using the app
October 6, 2016

I've been using this app for over a year, and after trying the other similar apps on Shopify, this one is clearly the best. It takes one very important task off your plate: Keeping track of who wants to know when what is back in stock. There really is no reason to try to manage this yourself. All the editable customer emails and reporting are icing on the cake.

I can point to thousands of dollars of sales that this app has generated, and many hours of time saved by not having to manage and notify all those backorder people myself. Worth every penny.

Shoreline 2
United States
About 4 years using the app
December 9, 2023

This is a great app that has driven a lot of revenue for us with no added effort. In addition, their support team gets an A+ for immediate help and resolution with a recent issue. Definitely recommend!

Beyond Yoga
United States
About 4 years using the app
January 11, 2023

Back in Stock has helped us easily manage the out of stock alerts for our shopify store. Baaqi in particular has been a huge help when we need customer service attention. We will be a long time customer based on the service and quality of this application within shopify!

The Stainless Depot
United States
About 4 years using the app
HEL SG PTE LTD replied January 18, 2023

We're happy to hear this! Thank you for an awesome review!

Edited January 30, 2022

Great app, it just works and converts sales. And the customer service is top notch. we received a fast response for a custom request that was completed asap - Rogue Rider Industries

Rogue Rider Industries
United States
About 4 years using the app
HEL SG PTE LTD replied July 26, 2019

Cheers for the review! If you have a Mailing list for your store you can also add one of our ‘App integrations’ this will let your customers sign-up for your mailing list while signing up for a notification!

If you have any questions or problems, just reach out to support@backinstock.org!

October 10, 2022

Back in Stock helps us know what customers are after. They have great customer service as well! Thank you!

Catori Life
United States
About 4 years using the app
HEL SG PTE LTD replied October 19, 2022

Thanks for your great review 😊!