Reviews (869)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting sales and revenue. It offers seamless Shopify integration, customizable notifications via email, SMS, and push, and provides detailed reports for better inventory management. The easy installation, intuitive interface, and responsive support team enhance user experience and reliability, making it effective for improving customer engagement and understanding product demand.

February 26, 2024

This has been a great App to build Back in stock request lists and trigger reminders and subsequent revenue, all in a simple automation.

Nkuku
United Kingdom
Over 4 years using the app
October 22, 2017

This is one of my favorite apps, I have been using it for a few years now and the support is fantastic and quick, when we changed our theme, they reinstalled the button for us on our new theme with the custom edits we asked for and it looks great! Although this app isn't cheap, I have found it definitely worth having if you have out of stock products that you will be getting back in, you can see the sales come in as soon as you get stock back in! I'm currently on the small plan for $39.00 a month.

Tegen
United Kingdom
Over 4 years using the app
Edited May 14, 2015

UPDATE: The most recent update allows you to set a threshold of items in stock before it sends emails out your customers. This is much appreciated!

The support team is always quick and helpful. They even helped up set up the back in stock modal on our collection page!

This app does exactly what it describes and the modal and other assets are easily customizable.
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Back in Stock does exactly what the app suggests. It notifies your customers when an item is back in stock. It crawls every 2 hours and the system works perfectly.

The only reason I am giving this 4 stars is because of the lack of a notification threshold (i.e. only notify a customer when there is X amount in stock). Sometimes when refunds or cancellations are made - 1 item is added to the inventory and hundreds of customers get a notification email from the application. Then, they get frustrated when they reach the site and the item is out of stock again. So a threshold is definitely a must.

100% Pure
United States
Over 4 years using the app
March 24, 2023

Back in Stock support responded to our request right away with a very detailed and helpful explanation. I was impressed with their responsiveness.

Apothecary Products
United States
Over 4 years using the app
October 30, 2020

Back In Stock has amazing customer service that can easily integrate this app so it matches the look and feel of your website. #1 Back in Stock app out there!

Paradise Amsterdam
Netherlands
Over 4 years using the app
October 3, 2022

App works great and the customer service is fantastic! Definitely helps make sales that might have been missed.

Colemine Records
United States
Over 4 years using the app
HEL SG PTE LTD replied October 19, 2022

Your review is well received! Thank you 😊!

August 3, 2020

I'm a big fan of Back in Stock. We've used it for years. Every year, it just gets more valuable and drives more sales for us. The process to update customers on incoming stock would be way to labour intensive without this. The support is also very responsive.

Cape Coffee Beans
South Africa
Over 4 years using the app
May 25, 2021

its one of those apps that you install once and it keeps working in the back without you ever having to do anything. perfect, is does what it supposed to and without any fuzz, can really recommend!

lockenkopf
Switzerland
Over 4 years using the app
February 26, 2024

Really helpfull team and easy to set up.

It's Lava
Spain
About 4 years using the app
February 22, 2021

The moment we installed this app in our shop it helped us to grab customers and leads for sold out products. This makes it so much easier to track good-selling products, analyze variant requests and do re-orders. It honestly paid itself in the first few days of running

THE WANTS SHOES
Germany
Over 4 years using the app