Reviews (870)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

April 19, 2021

It works very well for us. We often sell out quickly and then we get some back in return. Our customers can easily sign up on their sold out size to get notified if it will come back in stock. The app is easy to personalize and support is very good. We have used it for almost a year.

Pure Female
Sweden
About 3 years using the app
April 5, 2023

I highly recommend Back to Stock for its exceptional service and quality app. Our experience was made even better thanks to the excellent assistance of Jorge, who went above and beyond to help us resolve an issue. Thank you, Back to Stock and Jorge, for your outstanding customer support! Five stars all around!

KANSO
United States
About 3 years using the app
March 6, 2020

Very useful app. Notifies our customers automatically to recover otherwise lost sales. I needed a little customization and received hep from the developer right away.

Iamnotbasic
Türkiye
About 3 years using the app
HEL SG PTE LTD replied March 6, 2020

Thank you for your review and feedback. Happy to help out when a theme is not showing our button or requires some tweaks! Feel free to get in touch at any time.

October 7, 2020

Amazing app! We've been able to capture so much extra revenue which would have been left on the table if it weren't for this app. Highly recommend.

Bing Bang NYC
United States
About 3 years using the app
October 19, 2022

We've been using this app for around 18 months - it does what it says - a simple add on to capture people who are interested in buying an item currently out of stock. Easy to manage / adjust colours etc. Great for cashflow ahead of stock arrivals if used in conjunction with a pre-order app.

Munchkin and Bear
United Kingdom
About 3 years using the app
HEL SG PTE LTD replied October 19, 2022

Thanks for your stellar review 😊!!

June 22, 2021

Petra is very helpful. She was able to integrate the script into our team and it works great. just the way we like it! We ended up adding it to our second store. The only request we have is to have a more customisable back in stock form.

Dr. Woof Apparel
Australia
About 3 years using the app
January 16, 2023

Support was quick and efficient, app works great! They were able to address a small issue with switching themes, with speed and accuracy.

The Ross Art Group
United States
About 3 years using the app
HEL SG PTE LTD replied January 18, 2023

Thanks for taking your time to leave us an awesome review 🙂!

Edited January 30, 2019

I was looking at some different back in stock apps and this one was last on my list because of the price. Although, the massive amount of 5 star reviews compared to the other apps was note worthy. After trying some of the other apps and finding them to be dysfunctional with slow customer support and unsavory-looking email notifications, I found myself installing Back in Stock by Back in Stock. I can see why they have so many 5 Star reviews. The user interface is simple, easy to understand and use. The email notifications are prompt, well designed and customizable. I had an issue with the "add to cart" button on my product pages and after reaching out to support, they quickly responded (turns out it was not related to the app at all). I then learned they could do away with the floating tab and add an "email me when available" button, instead, which was preferable and awesome! Really love this app :)

vapersandpapers.com
United States
About 3 years using the app
April 26, 2022

Amazing and customer service if fast! has helped increase sales when we restock products for sure would recommend.

Love and Fit
United States
About 3 years using the app
HEL SG PTE LTD replied May 1, 2022

We're happy to hear that you're loving our app, and our support team 😊!

November 2, 2023

Best support team!! They solve any question or issue quickly and easily :) The app is a must in our store

Paloma Wool
Spain
About 3 years using the app