Back in Stock: Restock Alerts

Back in Stock: Restock Alerts

Reviews (860)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
    792
  • 4% of ratings are 4 stars
    37
  • 1% of ratings are 3 stars
    6
  • 0% of ratings are 2 stars
    4
  • 2% of ratings are 1 stars
    21
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

July 7, 2019

Back in stock notification doesn't work. They ask you to contact support to fix it. They don't even give you a contact form. You have to open up your email client, ask for help, and wait. And also, charging $19/MONTH for software that collects an email and sends a notification is highway robbery. There are more affordable alternatives that work better than this

Christian Pure
United States
12 minutes using the app
Back in Stock replied July 9, 2019

Hello and thank you for your feedback.

We actually offer a contact link within the Back in Stock dashboard (‘Help and Support’ -> ‘Contact Support’) at the top of every page. We’re standing by to help.

I confirm our app works (99.9% uptime). In rare occasions the app doesn’t render perfectly with a particular theme (maybe this is what you meant?), in which case simply contacting our support team would have solved this for you very quickly.

We believe our pricing to be competitive, but offer a 30 day trial so shops can decide if it’s right for them.

Please feel free to reach out if you have any additional concerns: support@backinstock.org

Kind regards,
The Back in Stock Team

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