Reviews (867)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting sales and revenue. It offers seamless Shopify integration, customizable notifications via email, SMS, and push, and provides detailed reports for better inventory management. The easy installation, intuitive interface, and responsive support team enhance user experience and reliability, making it effective for improving customer engagement and understanding product demand.

June 11, 2017

This app is very useful if you own an online boutique, or any online store for that matter. It is very customizable and easy to use.
Get this app if you want to retain customers (which, why wouldn't you?). What I love most about it is the fact that you can link your mailing list and customers have the opportunity to join your list while signing up for a restock notification.

If you would like to see a demo check out my site DopeFein.com and click on any item that is out of stock!

I gave 4 stars because although I do find it very useful, it is a little pricey, especially when it becomes necessary to upgrade your billing package.

Dope Fein Boutique
United States
Over 1 year using the app
September 20, 2022

Good app for back in stock reminders. Support has been excellent as well in the few times we've needed it. This is our go-to for back in stock reminders.

Bulk Wildflowers
United States
Over 1 year using the app
HEL SG PTE LTD replied October 19, 2022

Thank you for your review 😊! What could we do to make this a 5 star review? Let us know.

February 7, 2021

We had a sudden spike of some of our product we source being sold out very fast because they were featured in TV. In order to manage the influx of customers, we needed a quick way to add "Email When Available" so that we can keep this customers as much as possible. Found Back in Stock, installed and within a few minutes it was added in the site! Since we're a bilingual site, I needed some tweaks but Back In Stock customer service was there to help! Great app and great service. Thank you!

Borderless Creations
Japan
Over 1 year using the app
Edited May 6, 2022

Very easy to set up, had great structure and layout and worked immediately with our Shopify theme (Focal). I didn't give it 5 stars due to the inability to customize the button on the product page, which I feel should be part of the total solution. As our company is based in Norway, I would have also liked to be able to set the default country code to Norway such that the visiting customer doesn't have to browse to find their country code. However, I reached out to support and they gave me excellent help in tweaking this.
Therefore from a support perspective 5 stars, but 4 from a product perspective.

Greenphones
Norway
Over 1 year using the app
HEL SG PTE LTD replied May 26, 2022

Thanks for your review! We do apologize for the inconvenience you had with our app. We're working on allowing customers to set the default country under the SMS option. Once this is live, you'll be notified! Thanks for choosing us, and feel free to reach out to us if you ever need any assistance 😊!

May 1, 2022

Quick, great assistance when I needed it. I wanted to make the floating button stationary and the team got it squared away within hours!

Michelle Minott
United States
12 months using the app
HEL SG PTE LTD replied May 1, 2022

Thanks for your wonderful review Michelle! If you don't mind me asking, what could we do to change this to a 5 star review 😊?

Edited January 29, 2021

We have been using this app for a few months now. Although the plans are quite expensive for us as a very small business, it is very easy and quick to set up and our customers love the convenience of being notified.

Wooden World
Australia
9 months using the app
July 15, 2016

Really useful app that allows us to let customers know when products they are interested in are back in stock - has led to more sales!

Barnaby Co
United Kingdom
9 months using the app
November 25, 2021

I love the Outstanding Customer Service - quick reply and always happy to help. Back in Stock App works as expected. Only thing is the localization of E-Mail content

MagicHolz
Germany
9 months using the app
August 5, 2020

An incredibly useful app that has helped close a lot of sales from items out of stock, and identify which of our products are in most demand. Highly recommend it. I do think the backend could improve as far as design and ability to navigate the data of sign-ups for specific products.

Westside Love
United States
9 months using the app
May 30, 2022

great, easy to use app; with quick response time if you need support ..................................................................................

Imperfectly Divine
United States
7 months using the app
HEL SG PTE LTD replied June 8, 2022

Thanks for your review! What could we do turn your review into a 5-star? Let us know 😊!