Reviews (860)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

May 1, 2022

Quick, great assistance when I needed it. I wanted to make the floating button stationary and the team got it squared away within hours!

Michelle Minott
United States
12 months using the app
Back in Stock replied May 1, 2022

Thanks for your wonderful review Michelle! If you don't mind me asking, what could we do to change this to a 5 star review 😊?

Edited January 29, 2021

We have been using this app for a few months now. Although the plans are quite expensive for us as a very small business, it is very easy and quick to set up and our customers love the convenience of being notified.

Wooden World
Australia
9 months using the app
July 15, 2016

Really useful app that allows us to let customers know when products they are interested in are back in stock - has led to more sales!

Barnaby Co
United Kingdom
9 months using the app
August 5, 2020

An incredibly useful app that has helped close a lot of sales from items out of stock, and identify which of our products are in most demand. Highly recommend it. I do think the backend could improve as far as design and ability to navigate the data of sign-ups for specific products.

Westside Love
United States
9 months using the app
May 30, 2022

great, easy to use app; with quick response time if you need support ..................................................................................

Imperfectly Divine
United States
7 months using the app
Back in Stock replied June 8, 2022

Thanks for your review! What could we do turn your review into a 5-star? Let us know 😊!

November 25, 2021

I love the Outstanding Customer Service - quick reply and always happy to help. Back in Stock App works as expected. Only thing is the localization of E-Mail content

MagicHolz
Germany
6 months using the app
Edited June 10, 2021

(Updated) After discussing further with the app developers they will open up for the possibility to manage to downgrade the account on your own. (Original) The app does its job and we are very satisfied with the app as long as we can stock up and therefore have the benefit of informing our customers that several products have been stocked up. However, it is not easy to switch from a paid version to a free version during the months when we do not benefit from the app. As a result, we have to pay for the app during the months that we do not benefit from it. The only way to downgrade to the free version again is by contacting them. They should have the opportunity to downgrade the app themselves via their "Billing" page.

Jim Rickey
Sweden
6 months using the app
October 20, 2022

This is a great tool to get a read on what your customers are interested in seeing be restocked. Also provides leads so you can reach out and connect with your customers in a natural way.

AELFIE
United States
6 months using the app
Back in Stock replied November 2, 2022

Thanks for your review! Would you mind sharing what could have made this a 5 ⭐ review? Thanks in advance 🙂

June 2, 2021

App is easy to set up and it allows customers to subscribe to notifications for products that are currently out of stock. To develop the app further, it would be great to add a feature, that would allow sending a notification for "replacement product" (e.g. product size has changed a little bit and the new product has a different SKU, but it is still "the same product").

Happy Food Store
Sweden
6 months using the app
March 4, 2021

Pretty good, does what it says :) my only feedback for a perfect app would be to be able to have more options to customize the email (colors, pictures, gifs) without code. And also I had to change the language of the display in my theme with a programer . But don't get me wrong, it is indeed pretty good.

Dando La Hora
Chile
3 months using the app