Reviews (867)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting sales and revenue. It offers seamless Shopify integration, customizable notifications via email, SMS, and push, and provides detailed reports for better inventory management. The easy installation, intuitive interface, and responsive support team enhance user experience and reliability, making it effective for improving customer engagement and understanding product demand.

September 16, 2024

Have used this app for quite a while and it's always been reliable, and has definitely helped to let customers know when products are back in stock, and subsequently we have received purchases for those products. Reasonably priced too!

EQUISK
Australia
Over 2 years using the app
November 15, 2024

Works great

2 Hubbies
Norway
Almost 3 years using the app
September 16, 2024

Overall great, but user suggested features seem to always be pending and never get made

Velobike
New Zealand
About 3 years using the app
HEL SG PTE LTD replied September 17, 2024

Thanks so much for your compliments about the app, as well as your eagerness to get more functions. I understand!

We do have an ambitious roadmap with user requests prioritized. Two new features rolled out this month -- check out the Delivery Windows and Settings configuration History. Please email support@backinstock.org and we can update the timing on your suggestions.

September 6, 2024

Back in Stock – Restock Alerts is a fantastic app for my Shopify store that captures missed sales opportunities. It allows customers to sign up for notifications when out-of-stock products are restocked. The app sends automatic email alerts to interested shoppers, driving them back to your store to complete their purchases. It’s easy to set up, customizable and works seamlessly with my Shopify’s inventory management. Plus, it provides valuable insights into product demand. If you’re looking to improve customer experience and recover potential lost sales, this app is a must-have! Thank you xx

Twomoodles
Australia
Over 2 years using the app
August 30, 2024

The "Back in Stock" has been a game-changer for my store. It automatically notifies my customers via email when an item is restocked, which has significantly boosted sales. The setup was easy, and the app integrates seamlessly with Shopify. My customers love the convenience, and I appreciate how it helps turn missed sales into opportunities.

Fruity Booty
United Kingdom
Almost 5 years using the app
HEL SG PTE LTD replied September 5, 2024

Outstanding for you to share this feedback -- that's how Back in Stock is supposed to work! Thanks for letting us know and please message us anytime if we can help or improve anything for your shop.

September 12, 2024

One of the best apps for your business! Highly recommend.

Parthenon Foods
United States
Almost 8 years using the app
October 10, 2024

Great application, it took barely any time to set everything up and we immediately saw that customers had already made requests. We had problems with the button that did not want to display on the product page due to our theme and this was immediately resolved by support who quickly resolved the problem.

MyComfort24
Belgium
About 23 hours using the app
September 5, 2024

This app helps us maximize our conversion rate targeting highly engaged customers with stock updates. A real partner for a multibrand retailer like ours, easy to use and manage.

Oh My Cream
France
Over 7 years using the app
September 2, 2024

We have had great success using the Back in Stock app. It customers love it too. We import British Food and we cannot always keep everything in stock all the time, so this has become a vital tool for us.
I highly recommend

The British Choice
United States
About 3 years using the app
October 9, 2024

Great app! And super great dev team. They implemented the notifications with our theme within 24 hours. Highly recommend.

Million Goods LLC
United States
About 1 month using the app