Reviews (870)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

February 13, 2019

Perfect app for collecting emails when products go out of stock or when they are on the way. The team at Back In Stock responds quickly to questions and has been friendly/efficient when helping implement customization aspects to our site.

Prep Obsessed
United States
Almost 3 years using the app
Edited April 17, 2019

We love this app! Simple to install and maintain. Gives us accurate info on what customers want that we are out of stock of. Automatically sends interested customers email when we are back in stock of items! Thanks Team!

Black Mango
Australia
Almost 3 years using the app
June 17, 2022

We have used Back In Stock for quite sometime. The settings and customization is quite simple to use in order to create a look and feel keeping with brand. Customer service is excellent and able to assist you quickly and efficiently.

Everyman
United States
Almost 3 years using the app
HEL SG PTE LTD replied July 1, 2022

Thank you for your amazing review!

October 18, 2023

Great app, works exactly as it says and CS support is great

Adanola
United Kingdom
Over 2 years using the app
August 25, 2022

Exceptional app and exceptional support from D'Angelo. We needed help installing the buttons on the collection page and D'Angelo helped with it. Highly recommend this app!

GARÇON
Canada
Over 2 years using the app
HEL SG PTE LTD replied August 25, 2022

Thank you for the great review! We are so happy to see how much you're enjoying our app and can't wait to watch your store continue to flourish. Please never hesitate to reach out for any assistance you may need! The Back in Stock family is here to help.

April 25, 2015

Great app, fantastic support - I'm super impressed! Matt has been extremely helpful since installing this app. The app itself does exactly what it says on the tin - I don't have much more to say except two thumbs up from me :) Keep up the great work.

FalseEyelashes.co.uk
United Kingdom
Over 2 years using the app
May 9, 2023

Nice and affordable app. The customer support is really reactive and helpful. 10/10 would recommend !

My American Shop France
Belgium
Over 2 years using the app
November 8, 2017

Excellent app and even better customer service from Matt. He was responsive and quick to handle special requests. Very happy.
www.GunGoddess.com

Gungoddess Com
United States
Over 2 years using the app
October 26, 2022

Absolutely love this product and is a must have to get customers back to your store and give them the opportunity to get the product they have been eye balling.

MANSSION
United States
Over 2 years using the app
HEL SG PTE LTD replied November 2, 2022

Thank you for sharing your awesome review!!

February 19, 2021

Have been using Back In Stock for a number of years. Works great and backed by excellent customer service. Would recommend. Has definitely helped re-capture sales that could have been lost due to out of stock.

MakeMyBellyFit
Canada
Over 2 years using the app